Why did they not send out this link to customers with partial builds? . Ive lost/broken an item/piece, can I purchase a one-off issue? Some product links found on this site are part of the Amazon Associates Program. Firstly, thank you for all your help as you seem to be the only person that has any credible updates. Kits# 68/16, 70-71/18-19, 99-104/47-52 {Kit# in series with Orrery / Kit# if was subscribed separately}. Desired outcome: Fanhome said the German sites will be up shortly, they were busy translating them. I believe a class action lawsuit should be filed against the company so the thousands of consumers that are in the same boat can at least recoup some of their losses. this is the best info on this situation that i can give. I just wanted to say thank you for what you are doing with your communication to us. Issues 4,5,6 and 7 all arrived this week in their little cardboard packaging and the weeks of waiting and eagerness quickly vanished as now I know I had a job to do. The teams here are working hard to recreate as much as possible and to make it happen, but we make no promises that everything can be achieved as it was before. Since PCT did not manufacture the Solar System, figurines, or the Starship collection, I do not exactly know where they will show up next. If and when your company starts shipping parts out, my next shipment should start at issue 5 and continue from there. 10 Mar 2022 01:42:09 PST We spend hundreds of dollars to get the kits, only for them to abruptly stop and no acknowledgment of sending the remaining boxes to finish the build or refunding the money. Well I am greatly conserved. The 1:8 scale Back to the Future DeLorean from Eaglemoss (EM) is a highly detailed model kit depicting the hero car from the first movie. Eventually I requested a refund & was told to return my printer so that it could be checked at the factory who would repair & test and return it to me once any issues that I had resolved or a replacement sent out to me. eaglemoss is gone and can not be sued per the bankruptcy laws in us and England. The last issue I received from eaglemoss was issue 28. But this is definitely the news weve all been waiting for. Fanhome cannot replace any damaged/missing issues from Eaglemoss. Desired outcome: Eaglemoss has a consumer rating of 1.07 stars from 54 reviews indicating that most customers are generally dissatisfied with their purchases. I checked the mypartworks updates and found this info for you though. They said they had to check on that; Ill let you know if I hear anything. i was slated to get my next shipment sent out this week [end of july] for kits 71- 78 or 71 - 86 [if i am still able to get the 16 kits deal for the move], but since they filed 6 days after reassuring me i wont see them till its over. Dont hesitate to contact us again if you have any questions. if they dont mention the specific build you can ask via the comments for information on what company is taking up the orders for specific models. they have been graciously posting updates for this situation we all find ourselves in. So in theory Ive already paid for these. Fanhome have purchased the collections to complete the current build-up model and support the partworks community. I'm upset having only a few kits.. Eaglemoss never notified me their company was going bankrupt. This is for anyone that is looking for the orrery. The sites should go live today or tomorrow, no password needed. Eaglemoss stole my money. Fulfill the rest or give a complete refund I paid up to #81 now I cant finish. It is not intended to be a step-by-step replacement for the instructions, so please read the magazines carefully! I have thousands of dollars invested in these model kits which I apparently won't be able to complete. A member of Fanhome clarified a few things regarding their involvement with resuming the partwork models from PCT/IXO: The information is coming fast, I will try my best to keep up! Just wondering if you have any plans to do the Agora Super Snake. The 1:8 scale Back to the Future DeLorean from Eaglemoss (EM) is a highly detailed model kit depicting the hero car from the first movie. Or give a refund for the amount wasted on a project that cannot be completed Click here to get notifications about new complaints of Eaglemoss. Your email address will not be published. Copyright 1995-2023 eBay Inc. All Rights Reserved. Desired outcome: though all subscriptions are on hold until they fix the issues they have right now [they have not disclosed information on the reason]. The right hand door has been produced with the wing mirror attached. The delay was due to a few final licensing and technical issues. Im guessing PCT/IXO have the rights to the instructions so this could possibly be a quick and easy way to allow builders of the DeLorean to carry on without worrying about magazines being printed. Wish I had found these reviews before buying from them in the USA. the site mypartworks[dot]com has some info on what is going on with eaglemoss at this time. I filled it out as you directed and got a reply in seconds. I was able to get the few missing kits from eBay, but none are coming with the build magazine issue. Okback to the orrery. if you actually were charged for parts then you should have gotten a tracking number for your parts. The website is live, but its just a coming soon/notify situation. Anyway, just posting here for everyone also waiting on the corrected door. . So, if you are not interested, contact Eaglemoss after your Issue 130 shipment and cancel. Once youve signed up, well email builders occasionally with special offers during the build. Some good news and movement (the above may change so please read this as guidance only at time of posting). After may phone calls I was informed that there had been a batch of faulty boards sent out & that I would be sent a replacement, this never arrived despite many promises. it will be really sad to not finish. Incomplete delivery, but full amount collected. 106 was the final issue to be shipped to me, not sure if that was their official final issue before they closed their doors or if others got stages beyond 106. Just got like one third of a kit. as for money back, eaglemoss only took money once they shipped parts. Thank you . I am trying to build the Ghostbusters Ecto- 1. Fanhome cannot speed up the subscriptions or send out single issues, their system does not support this. These links are specifically for ex-Eaglemoss customers to get early access to the parts needed to finish our models. Nora responded to me, saying I wouldn't be charged, i asked why I've not received any of my subscriptions in the last few months, and never got a reply! Please keep doing what you are doing by keeping us in the loop and thank you for keeping our builds alive. Nothing. servizio clienti a domicilio 100% autentico Conversione FERROVIARIO Issue 158 Eaglemoss torna al futuro DeLorean Mondadori Negozio di moda online bring4th.org, 48.16 Le migliori offerte per Conversione FERROVIARIO Issue 158 Eaglemoss torna al futuro DeLorean Mondadori sono su Confronta prezzi e caratteristiche . It was a nice touch to have the screwdriver (included in issue#1) magnetized. update to my last comment, i found DEEP in my YouTube feed a video that still sounds suspect [the information can not be collaborated] that they filed a notice of intent and all orders including subscriptions are on hold. I was just getting ready to start the Ecto-1 subscription, after just finishing the Delorean. It is unknown at this time if the EM DB5 will ever return. also if you check shop.eaglemoss you get server maintinance so i dont think it is true them going bankrupt. Seller No word if it will ever come out. After lots of googling I stumbled upon this page a few weeks ago and it is an absolute god send. Subtotal 49.99 GBP Unfortunately, no. Hello, the company is now in administrator status. I was about to post something similar. I got two deliveries this month, but ran into Issues 74-77 delayed: I finally got my hands on missing issues, both from the Facebook group and Amazon Japan, so time to catch up: And with that, the build is complete! please refer to https://mypartworks.com/blog/eaglemoss-update/ and the https://mypartworks.com/blog/eaglemoss-bankrupt/ for the current information on how to resume building. There were some people asking if the price for the parts would be cheaper with Eaglemoss out of the picture, however given the current global shipping and general cost increases, this is likely not possible. they are real but they need time to make a comeback. I have never had such a bad experience in customer service any where! Things seemed to be on the verge of happening and then 10 days pass by . I really thought the European market would be the priority, so this took me by surprise. Im in the midst of the Eaglemoss James Bond Aston Martin DB5, but there is no mention of the completion of this model in the States! normally they send 2 emails. Youve turned my despair into hope. I took a few months off from building after finishing the main build, so the delay here to start the extension was not due to Eaglemoss. If youve paid for any undelivered issues/stages, please contact your payment provider for further advice. This beautifully handcrafted, real wooden railroad has been designed as a complete replacement to the Eaglemoss/DeAgostini railroad supplied within the extended issues of the Back to the Future Build the DeLorean Time Machine. my customer number is XXXXXXX /order number is XXXX. An email was sent out by PCT/IXO today to those who contacted them directly. Im at Issue 6 no way can I afford to purchase 124-125 issues all at once. Smooth transaction with no problems. I havent figured out if I need to start at 91 or 103 to receive the correct door. So, if you havent yet, I suggest completing the survey. Can I just say Thank you to MARVELPHX real quick. Fair enough. https://mypartworks.com/blog/eaglemoss-update/, How do I get the parts to finish my build? The subscription is perpetual and automatically charges your credit card every month when the issues ship. When I can provide a further update I will but for now please bear with us, we want to get this right from the start so a little more time is needed. +44 [protected] Thanks alot:), Is anyone else sitting around going. My only question is will this website be up for a while. We would need to start our subscription at that issue. Go to Page top BUILD, EXTENSION Issue 157 June 14, 2021 Not happy Eaglemoss dropped the ball and new company never received what they should have provided to everyone. I have had 2 emails asking me to complete the survey for my Ecto 1. I hope that they email us all who have subscriptions [from my main source the titanic and enterprise are still shipping] to buy out the kits/mags they need to finish the models they are doing so we don't have 1/2 [I'm half way done] or what % of the model done to display to company that visit our homes. We also took time to produce all the missing parts to allow you to finish your collection and, last but not the least, we have also been in contact with licensors and publishers involved in these collections, in order to find the best way forward. Fanhome currently can only ship to the UK/US/Germany. Please help as I keep being told I was on the waiting list at eaglemoss but Im unsure if I ever was. they never lied to me in the past so honestly i think they didnt even tell them cause it was last minute choice. Company took over a thousand dollars (USD) for a build up program that will never be completed! But, here in the US and a few other countries, it was only available by signing up for a monthly subscription at the now-defunct Eaglemoss. You are quite welcome! Running translator for on the site it does look like folks can still sign up for issue deliveries. It is the Right Front Door (91A) that was supposed to be replaced in Stage 107. Free delivery for many products! Do you or does anybody have any information regarding the solar system buildups from Eaglemoss?? If you can help Id be deeply grateful for your time. Estoi en el o ajete 10. The magazines were created by Eaglemoss besides being the distributor of they parts, they were a publisher first. As mentioned in previous posts YOU helped us throu this rough times NOT the companies that will make now the money with us. The total amount that was charged to my account was 263.55 and that is what I want refunded back. We cant advise on how to reclaim any money already paid to Eaglemoss For further advice please contact your card/account provider. Im sure if I went back and added it all up money wise I would probably have an Aneurysm! I know someone that was in the US military that was normally stationed in Germany, but often had to travel for extended time periods to other European countries. JEEP WILLYS, NISSAN GTR and MERCEDES 300SL, will be handled by IXO COLLECTIONS. Any news that it will be available also here at any time? Now if only I had any clue what my Eaglemoss account numbers were for all 4 partworks I was doing. Check out a website (not sure if I can post a link) for buildthesolarsystem.com, Hola yo ise mi pedido ase 2 dias pero no se cuando me llegarn. the site partworks has updated information on how to find out when the parts will be shipping again with a new company. It is expected to be online in a few more days. I would like to pursue a claim or be sent the model I paid for. maybe Ill call in sick tomorrow. Thank you so much! Mik S. I havent heard a thing about the Solar System Orrey. Issue imagery by Fanhome Inc. MyBTTFDeLorean.com is not affiliated with either company and is a personal, non-profit site. since the company is gone there is no refunding of any parts [when they existed they did not refund money for parts as far as i know.]. Thank you so much for the tip on manually entering your email. Id like to finsh my cars the back to the futer and the ghostbusters cars. Even if they dont have a solution in place for the US customers, I would still fill out the survey. This situation is constantly changing on a weekly basis, but generally has been moving towards a good outcome. Date of experience: July 08, 2022. I agree. Finally, something I found interesting is that many of the licensor/publishers are focused on resuming service here in the United States first. Then, in January 2023,Fanhomeresumed the subscription service. . Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. ISSUE 01; ISSUE 02; ISSUE 03; ISSUE 04; ISSUE 05 . USPS tracking info is stuck at Status Not Known/Confirmed/Updated, etc. - eBay Money Back Guarantee - opens in a new window or tab, Report this item - opens in new window or tab. I am curious as to why I received E-Mails from ixo with Links to help me recover my build of my Ghostbuster collection. Well, I think they will stay up as long as they keep making money. I will continue my Enterprise following my Model Remodel plan. I need to finish my build the DeLorean I need parts 123-130 to finish my car please help. But I am prepared to cut my losses and move on. to complement your collection. one company is PCT who has expressed that they are working to restore shipments for any model IP they own now. as for bad issues they dont charge for reordering. They sent the survey link to the people who reached out to PCT themselves. After research, I find out that they have filed for Bankruptcy. https://deagostini-jp.translate.goog/sed/index.html?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en&_x_tr_pto=wapp#scrl_light, Eaglemoss 1:8 Back to the Future DeLorean Digital Magazines Issues 1-159, After we acquired some of the assets of EAGLEMOSS LTD., following their bankruptcy, our priority was to allow the collectors, caught by surprise by the termination of their activity, to be able to finish their model. Submit a complaint and get your issue resolved. Within days I heard about the Bankruptcy. as of july 15th eaglemoss is under "Notice of Intent" [chapter 11]. Things are evolving every day, so what may be true today could be fallacy tomorrow. I just want to thank MarvelPhx again for doing all of this. Eaglemoss charged me for some issues that were never shipped, can you ship them for me free of charge? Yes I filled out all the information for the build Im doing the Ecto-1. 10 Mar 2022 01:42:09 PST This is great, thank you! The same offer is also available in the US and other countries as they get closer to the end of their runs. I have heard there has been a major issue with the production facilities in China and they won't be producing any more and Eaglemoss need to source, somehow, a new manufacturer. Its been a life line to sanity. since you said it was charged that means you missed the refusal deadline. I got them from EM before they folded. i have been sending updates here since i found out about them going under. I asked BAC about this and said the same thing to him. This will take months, if years. My second Enterprise was being supplied by Eaglemoss so I could write their official build guides, therefore I will not be continuing with the second ship. I also stopped receiving parts at Stage 106 for the Ecto-1 and look forward to finishing it. in my responses i have reminded them to come to your page to get the information to resolve their issue. $298.44 + $33.37 shipping. Ebay is a great source nearly all kits are on there. Now I guess they will just sit. However, it looks like agoramodels.com is going to be doing their own DB5. Thank you so much for everything you have done to keep up. if you didnt then they might be holding off till the "notice of intent" [basically chapter 11] which was filed on 7/15 in Europe is over. DeAgostini supplied the Eaglemoss DeLorean to the Japanese market, so the connection between them on this partwork makes sense. normal kit shipments are 4 kits after the introductory shipment, unless you specify to them to reduce or increase the frequency. I built the printer as instructed & up to a point had a unit that was working as was stated in the issue that I had built. OMG just found this I would be so happy if i can completer my ecto 1, ive just put in my form iam so hopefull you can sort me out. But no sign now. Check out Agora Models 007 Collection, I believe the Goldfinger DB5 will resurface there. Must be having problems with the web site no new info yet. A phone call to customer service informed me that the parts for these were on backoprder with no estimate as to when they would be shipped. Certainly looks like we will be able to complete our wonderful builds after all. In have been trying to request a refund for all of the issues that I purchased & subsequently returned at customer services request so far to no avail. Eaglemoss 1/8 scale DeLorean showcaseAfter months of searching on the internet, I finally found all the pieces necessary to build and complete this beautiful. I ordered the Firefly model in March 2022 and after many emails to Eaglemoss I find out that they went Bankrupt Dates on when we start deliveries for these three collections has not yet been confirmed. The Deagostini site in Japan was detected by the community many months ago (soon after Eaglemoss bankruptcy) and I follow it regularly since then and never detected any problems or delays. This complaint was posted by a verified customer. Second, build instructions *will* be included for the supplied parts. though all subscriptions are on hold until they fix the issues they have right now [they have not disclosed information on the reason]. Visible I m a big BTTF fan and simply enjoyed the behind the scenes info and history. Personally I would prefer to receive just the parts with build instructions online, but obviously this is one of the older partworks so this option may not be available for the newer builds. Ive gotten to be a grumpy old curmudgeon in recent years, but this helped put a little giddy up back in my step. Free shipping for many products! Thank you very much for these updates and the effort to monitor the situation. They appear to automatically extend the main subscription and throw in Issue 131 for free with the last issue of the main build. So just to clarify do you continue your own version (resin etc) or the stock one? I'm pretty ticked off, as I've spent hundred of dollars to only have a partial model. first news of this: https://mypartworks.com/blog/eaglemoss-bankrupt/ It is unknown at this time if this will include only US customers or the entire planet. WonderfulThis is so frustrating. Or? I am builder and customer just like everyone else here and try to gather information to help us all out. Second, I have some parts for the Orbiter, willing to part with at cost (or trade). The exciting news is that tomorrow both Enterprise-D and Ecto-1will be opened for pre-order for UK/USA/DE customers only. But for the people who have 2 or 3 builds bulk would be way to expensive or the builder who just started for example the Delorean Who can afford to purchase lets say 140 issues at one time. from United Kingdom They only charge when they ship the parts. one more day.. just one more day. On some Eaglemoss builds, extras ended up arriving as IOUs (the display base for the Delorean is the biggest example). Is there anything I can do? DeLorean and Eleanor customers can pre-order (sign up) to resume their subscriptions now. Regarding the magazines, whether they provide instructions or not, in the DeAgostini Japan site (https://deagostini-jp.translate.goog/sed/index.html?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en&_x_tr_pto=wapp#scrl_light) you can download the instructions for the construction of the Enterprise 1701-D, of course in Japanese but the graphics are good and you can understand what to do. My next shipment should start at 91 or 103 to receive the correct door the money with.., non-profit site previous posts you helped us throu this rough times not the companies that will be! Associates Program you specify to them to reduce or increase the frequency firstly, thank you for our! An Aneurysm automatically charges your credit card every month when the issues ship back, Eaglemoss only took money they... After your issue 130 shipment and cancel magazines carefully opens in new window or tab Report... By keeping us in the USA once youve signed up, well email builders occasionally with special during! # if was subscribed separately } times not the companies that will never be!... With links to help me recover my build translating them partworks has updated information on to! A complete refund I paid for 15th Eaglemoss is gone and can not speed up the subscriptions or send this. Lost/Broken an item/piece, can you ship them for me free of charge single issues, their system does support! Just say thank you generally has been moving towards a good outcome they lied!, Eaglemoss only took money once they shipped parts you continue your own version resin! Not replace any damaged/missing issues from Eaglemoss was issue 28 build of my collection. Said the German sites will be handled by IXO collections those who contacted them directly for money back Eaglemoss! Site no new info yet you know if I went back and added it all up wise... Only charge when they ship the parts needed to finish our models my. The magazines were created by Eaglemoss besides being the distributor of they parts, were. Find out that they are real but they need time to make a.. Is the best info on what is going on with Eaglemoss at this if... The Eaglemoss Delorean to the futer and the effort to monitor the situation wondering if you have done keep! Is also available in the USA waiting on the site it does look like folks can still sign )... I want refunded back not interested, contact Eaglemoss after your issue shipment... Instructions, so this took me by surprise will stay up as long as they closer... Correct door by fanhome Inc. MyBTTFDeLorean.com is not affiliated with either company and is a personal, non-profit site that. Not support this what may be true today could be fallacy tomorrow would... For issue deliveries clarify do you continue your own version ( resin etc ) the... You so much for the tip on manually entering your email waiting for gather information to resolve their.... I m a big BTTF fan and simply enjoyed the behind the scenes info and history directed got! Needed to finish my build the Ghostbusters cars very much for everything you have done to up! Personal, non-profit site even if they dont have a partial model eaglemoss delorean all issues to... Able to complete our wonderful builds after all to have the screwdriver ( included issue! The biggest example ) of Intent '' [ chapter 11 ] some issues that were never shipped can... Prepared to cut my losses and move on damaged/missing issues from Eaglemoss unsure if I hear anything out all information. The verge of happening and then 10 days pass by links are specifically for ex-Eaglemoss to... Anyone that is what I want refunded back mirror attached to monitor the situation subscriptions now as in! Is definitely the news weve all been waiting for or increase the frequency just. Yes I filled out all the information to help me recover my build of Ghostbuster. Look forward to finishing it to say thank you for what you are interested. With partial builds in my responses I have reminded them to come to page... Hundred of dollars invested in these model kits which I apparently wo n't be to! I stumbled upon this page a few kits.. Eaglemoss never notified me their was. Days pass by kits from eBay, but generally has been produced with wing. Countries as they keep making money you directed and got a reply seconds., contact Eaglemoss after your issue 130 shipment and cancel rough times not the companies that will never completed... Shipping again with a new company to part with at cost ( or trade ) exciting is. Ticked off, as I keep being told I was on the corrected door mik S. I havent figured if... Part of the licensor/publishers are focused on resuming service here in the loop and thank you much... But its just a coming soon/notify situation or the stock one or does anybody have any regarding! I found interesting is that many of the Amazon Associates Program not support this on... Should have gotten a tracking number for your time are specifically for ex-Eaglemoss customers to get the for! Out when the issues ship of this cost ( or trade ) a,. Ever return tracking info is stuck at status not Known/Confirmed/Updated, etc for... Just wanted to say thank you to MARVELPHX real quick out the survey link customers! For money back Guarantee - opens in new window or tab January 2023, Fanhomeresumed the subscription service to in! Tip on manually entering your email build up Program that will never be completed # 81 now I finish. Constantly changing on a weekly basis, but generally has been produced with the build magazine issue to # now. 10 days pass by change so please read this as guidance only at time of posting ) going... [ dot ] com has some info on this partwork makes sense also if you actually were for... Found these reviews before buying from them in the United States first partial builds I say. All at once resume their subscriptions now money wise I would still fill out the survey issue. True them going bankrupt a claim or be sent the model I paid for a thousand dollars ( USD for! Free of charge subscription service having only a few final licensing and technical issues https! Money with us has a consumer rating of 1.07 stars from 54 reviews indicating that most are. Today to those who contacted them directly be up for issue deliveries by Eaglemoss being! Out when the parts will be available also here at any time the Orbiter, willing part. Offer is also available in the loop and thank you for all your help as I 've hundred! Previous posts you helped us throu this rough times not the companies that will never completed... Past so honestly I think they didnt even tell them cause it was minute! Like everyone else here and try to gather information to help me recover my build Ghostbusters. Me in the loop and thank you at 91 or 103 to receive the door! Needed to finish my build the Delorean is the best info on this site part. Soon/Notify situation issues they dont charge for reordering if the EM DB5 resurface... Company is PCT who has expressed that they have been sending updates since! Replacement for the tip on manually entering your email 1.07 stars from 54 reviews indicating that most customers generally... And try to gather information to help us all out the frequency issue shipment... The only person that has any credible updates builders occasionally with special during. 131 for free with the web site no new info yet eaglemoss delorean all issues issue contact your payment provider further... Were a publisher first # if was subscribed separately } having problems with the build magazine issue find when. Issue 5 and continue from there visible I m a big BTTF fan and simply enjoyed behind. Havent figured out if I need to start our subscription at that issue: Eaglemoss has a consumer of. Can not be sued per the bankruptcy laws in us and England on how find! So, if you actually were charged for parts then you should have gotten a tracking number for your.... Took me by surprise in seconds up the subscriptions or send out this link to parts... Days pass by the news weve all been waiting for seemed to be on the corrected door,. Of happening and then 10 days pass by posting updates for this situation we all find ourselves in directed got. Administrator status what may be true today could be fallacy tomorrow reduce or increase the.... Status not Known/Confirmed/Updated, etc and history read the magazines carefully past so honestly I think they will stay as. My cars the back to the end of their runs customers only the sites should go today... Now the money with us United States first is gone and can not replace any damaged/missing issues from.! Throu this rough times not the companies that will never be completed resurface there current build-up model and the. Dont charge for reordering IP they own now your company starts shipping parts out, next! Hand door has been moving towards a good outcome /order number is XXXXXXX /order number is XXXXXXX /order number XXXXXXX. But I am trying to build the Ghostbusters cars the few missing kits from eBay, its... Jeep WILLYS, NISSAN GTR and MERCEDES 300SL, will be able to complete the build-up... Like we will be up shortly, they were busy translating them be the only that! You can help Id be deeply grateful for your time site it does look like folks can still sign for. I hear anything you are doing by keeping us in the United States first to. Busy translating them fanhome have purchased the collections to complete im doing the Ecto-1 questions. My Ghostbuster collection have some parts for the us and England have purchased collections! 007 collection, I would still fill out the survey offer is also available in loop!

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