Want to know more about how specialist passport delivery can help you. Really distressed. written by TNT never give an ETA, simply that it will be delivered before 18.00 but they don't say "Provided the driver can be bothered". P, @masha_jackson @masha_jackson Good morning, Maria. And also I have changed the address I inform HO but Iam afraid how can I get it from my old adress if Iam not there when they come do they let somewhere to collect or how can I get it please. Dont use them! By. Information after two hours on hold seriously,how a Home office can After waiting nearly an hour to be answered by TNT it took a lot of persuasion to be transferred over to the passport office to start the authorisation to a new delivery. on 19/06/2021. Yes, you can. Telephone: 0300 222 0000 From outside the UK: +44 (0)300 222 0000 Textphone: 18001 0300 222 0222 Monday to Friday, 8am to 8pm Saturday, Sunday and UK bank holidays, 9am to 5:30pm Find out about. Then as part of that procedure just order new passport. Required fields are marked *. "but the comment was made in jest, as we also have a sense of humour in ireland ! Disappointed with TNT. TNT UK TNT UK Reviews 14,176 Bad 1.5 VERIFIED COMPANY tnt.co.uk Visit this website Write a review Reviews 1.5 14,176 total 5-star 20% 4-star 3% 3-star 2% 2-star 4% 1-star 71% Filter Sort: Most relevant SH Sheila 13 reviews GB 3 days ago You have lost one of my boxes You have lost one of my boxes which came as multiple deliveries of 7 (a desk). Not only is it your ticket to travelling abroad, its possibly the most reliable piece of identification you can apply for. Like this everyone of us should open a petition for home office to LawsonMonaghan168 ", Surprises me, as anytime someone posts a comment questioning you, you seem to cry out that you are being harassed! CaydenWhite ", Another said: "I have had three delivery dates and it hasn't turned up. show previous quotes. Click here and select PNG Tracking Login Codes from the drop-down menu. Hope you can help me on this matter. Thanks! Passport delivery stayed in 8am to 8pm flat no attempt at bell contact made for delivery no note, automated phone service an absolute waste of time not fit for purpose urgent line listed for complaints no answer. Warefk158 I don't get why they linked that TNT thing as it was just a Royal Mail delivery. Utility Companies I got text saying its on for delivery 8am-8pm yesterday I had to take time off work to wait for it and still nothing Welcome to the Digital Spy forums. written by Whether you are looking to set up a new passport delivery or need help getting your missing or left-behind ID up on the road and back to your address, were here to help. See the latest status of your online orders in one place. TONY HETHERINGTON: Courier TNT fails to deliver on any of its promises over dumped passport documents. Lily Waddell. They sent the same driver in the same van that he said was too big for our road (although no other driver has ever had a problem) 3 times now in a row. Seriously what is going on with your delivery, I have been at home, you dont turn up, l cant reach you on phone , it is my first experience with TNT passport delivery, l think you are not up to the job. Eddie1982 written by Have an invoice enquiry? This went on from 8th March and I am still waiting for my consignment. It's fallen on a really weird time for deliveries as it was Christmas day, a weekend and then an extra day bank holiday. The tracking system also said they left me a message and awaits me to contact them. Very unprofessional courrier service. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. If you haven't seen them by 16.30, chances are they have given up BUT this is not reflected, on the tracking system, until it's too late to argue!! I have now wasted both time and lost money being off work awaiting the collection, and still no passport just excuses. TNT.A totally disgraceful company!Why is the passport office using such a terrible service.Waiting for my passport,o idea were these Muppets have it. They will send you another email about your consignment number, if you didnt receive it it means they didnt post your brp yet. TNT offers various express delivery services within the UK as well as for international shipments. Wish I have not paid extra 5 for this service. One person tweeted: "Paid nearly 300 for two urgent Fast Track passports with a guaranteed 7-day turnaround. TNT Tracking. To try and save you some time, below are a few questions we're often asked about tracking packages. Call the TNT number for Customer Service, chat or submit your query online. It takes over an hour to get through the queue on the phone. This is the version of our website addressed to speakers of English in United Kingdom. Will definitely use them again. Instead of returning it to the supplier, they knowingly delivered it anyways damaged. on 17/02/2022, I will never recommend TNT to anyone, I was meant to have my passport delivered to me on a Monday as it shows on their website, waited no message nothing at the end of the day when i went back on the site, it has changed the delivery date to Tuesday. You want that document number to cancelled as soon as possible so nobody else can use it and cause you grief. KEEP WELL AWAY! It added that it was working closely with HMPO to ensure recipients are informed of potential extended delivery times. You can subscribe email delivery notification in the TNT shipping tracking result page to auto send you alerts once there is an update of your order status. BrennaArnold149 428Franklin You state delivery was attempted this is not true as I was in ALL day. This was the easiest transaction of my life. And did they email you prior? Various trademarks held by their respective owners. TNT provides one of the top parcel delivery services in the UK with the great feature of Live Chat for instant contact with its customers. Yes, there is a certain maximum limit to both the Weight and Size of the package that can be sent via our services. HMPO sent Passport to me and I was not at home.I have rearranged delivery for Saturday from TNT calendar on booking service and after checikng it again on Saturday I saw date changed to Monday when I will be at work. TNT states they were there at 2.11 pm (even spoke to the waiting guy a few minutes earlier), written by Yes certain items are classed as Restricted Items which means that though we can transport them, they are carried on a no-compensation basis (incase of loss and damage). raised a formal complaint. "Unlike many other couriers, TNT do not seem to provide real time tracking, nor can you provide delivery instructions," the petition says. written by They dont answer their phones (27 minutes waiting as I type this), Passport Office should use Royal Mail Special Deliver, not this bunch of incompetents. TNT Contact Number: 0345 6080630. 4.7 . so I would like to know whether TNT is handling my parcel or not. C. hristmas holidays could be in jeopardy after the Passport Office 's courier has been slowed down with delays. on 19/08/2020. Comments are moderated so may not appear immediately. At 4:20pm on Friday, the tracking status was: in delivery by 6pm. Didn't seem to care or want to help. Wow, if you need a courier Reliant Couriers Ltd is the best. Eventually, when I call the EU department asking where my biometrics card is, they say they have sent it out long ago and give me a tracking number. 28 June they attempted delivery but I was not emailed/called/left a postcard nothing. My daughter was supposed to go and see her Ill grandmother tomorrow morning, and not to go because of careless unprofessional lazy delivery company drives you absolutely crazy, lost so much money on tickets aswell TNT UK is the country's leading business-to-business express delivery company. (*** ***) TNT Contact Information: tel: + 1 800 558 5555 for US. Got an email on Christmas Eve saying my passport has been sent out and it will be this company that will be delivering it. Looking for next day collection and delivery on your UK passport? So I did but I dont think anyone could abla to do that . Why are the tracking details you have given me for my order 4 days ago not recognised when I try to track it. Customer Services | Help Centre | TNT United Kingdom Help & support The source for any answer you need How can we help you? I checked my consignment number and it shows they gonna deliver it tommorow. Necessary cookies are absolutely essential for the website to function properly. Your automated service keeps saying failed delivery. But what if you accidentally leave your passport somewhere? It's fallen on a really weird time for deliveries as it was Christmas day, a weekend and then an extra day bank holiday. The BBC is not responsible for the content of external sites. Passports: Delivery firm apologises for UK delays, NotPetya cyber-attack cost TNT at least $300m, Customers 'furious' with TNT after cyber-attack meltdown, TNT cyber-attack crippling small firms, says FSB, @TomasineGarner @TomasineGarner Hi Tomasine. Video, At the crash site of 'no hope' - BBC reporter in Greece, 1894 shipwreck confirms tale of treacherous lifeboat. Theyre doing the same to me and ignoring me on all channels. I have completed the required sections SIX times and when I press on Request Chat the sections clear and NOTHING happens. We are an independent directory of contact information that enables consumers to quickly and efficiently find appropriate contact information and discus their own complaint experiences with other internet users. HMPO should really rip out the contract they got with TNT and just stick to RM, Didn't delivery passport just sent a picture of the wrong street and said they unable to deliver. Video, 1894 shipwreck confirms tale of treacherous lifeboat. M_Evans . Customer support line is extremely busy and slow and you can expect to be on the phone for at least an hour. Your passport is your ticket to all kinds of applications. Disgusting service you provide . iOS & Android TNT Express has a consumer rating of 1.13 stars from 137 reviews indicating that most customers are generally dissatisfied with their purchases. Whether elsewhere in the United Kingdom or even abroad, it makes sense to rely on a team who can pick up and ready your passport for collection, and to ensure that it gets back to you quickly, securely, and with the insurance and assurance you demand. Only in the rubbish bin, I have not looked for that message. A subreddit to provide advice to people applying for Visas to come and stay or live in the UK. Enter tracking number to track TNT UK shipments and get delivery status online. I set the delivery date for 11 Aug, track my package at 7 pm because I still did not receive anything, and I see my package is back at the delivery station. Published: 16:52 EST, 27 February 2021 . TNT Parcel Depot Locator To find any FedEx Express UK Transportation (formerly TNT) station locations across the UK, please click on the following link. To come and stay or live in the UK we & # ;... `` but the comment was made in jest, as we also have a sense of humour in ireland but... 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