Your payment due date and statement date are interlinked, though, so by changing one you'll be changing the other. What do I do if I've lost my Argos Card or had it stolen? @johnlewishelp take a leaf out of Argos customer service, replies under a hour! Called up c/service and they reimbursed points/money. I've received a confirmation message to say that I've opted out of the interest rate increase. The APR is intended to help you compare different offers. Try making the purchase again with a different . If your email address is incorrect or missing and you don't know your Security Number OR Memorable Word then you'll need to call us on 03456 400 700. Enter the Valid Thru number on the front of the card in the 'Expiry date' box. @MJHLNighthawks Minor issue with this Gala poster. @ArgosHelpers I'm not using older webpage it's the Argos app please fix your app before people are tricked into buying items at different prices at checkout this has been a problem for a long time now many have reported the same thing, @dare_richard If you repay your Buy Now, Pay Later plan balance in full before the end date, you won't be charged any interest. If you want to change the bank account that your Direct Debit comes from you must be the account holder and the only person required to authorise payments from the account. I can see it, but it has no value. @david_mccraw @mynameisbattles The obvious answer is that they shouldn't be allowed to issue an annual insurance certificate until payment has been received. Can I register again? Ta ta. Any data you enter is encoded by your browser using a unique secret key (a session key), which your browser and the secure server set up at the beginning of the session. Argos & mandate have always worked well so hopefully a good package can help the blow. @ArgosHelpers is there an issue with the website taking payments from argos cards today? @opussinepar } What does this mean? Product not as advertised. Have I done anything wrong if I receive a letter about Persistent Debt? Clearing off some of the balance of these plans could save you more in interest than plans calculated on the older method. ?????? It has 34 stores there with c580 staff. I've sent a text to opt out of the interest rate increase, but I haven't had a response. @ArgosHelpers I ordered something to be collected last week and the store had broken down on both Wednesday and Thursday when I was working in the area, I need to collect my order which Argos have 200 of my money for and am not driving for 6 hours if its still now working! If we've contacted you about increasing the interest rate on your account and you don't want this to happen, you can choose to close your account on your existing rate. Can I repay more than my Direct Debit each month? Argos absolutely shocking customer service 1 week after contacting them still no order they don't return phone calls avoid like the plague @Argos_Online, @mikeroscoe67 Will I need my login details to make purchase or manage my account over the phone? Remember, if you make a payment using your online banking then the payment will be allocated according to our automatic allocation rules (we'll allocate the payment to minimise the amount of interest you might pay). Any extra payments you make will help clear your balance quicker and you'll pay less in interest. You can set a 'hint' when you register to jog your memory if you forget it. PayPlan has widespread support from debt advice groups, unions, employers and members of the credit industry, and offers free advice and support to help people with their finances and find a way out of debt. Use this website or download the My Argos Card App to make it easy to make payments from anywhere, 24/7. Please contact Argos Card Services on 0345 640 0700 to discuss this issue as this would have set up by them. In this case, you should reach out to your card provider and give them the charge amount, date/time, and our company name (forgemedia LLC). If you've received an error message after texting us you can try again by sending us a new text message. @nectar has to be the worse customer services ever. What's Verified by Visa and MasterCard SecureCode? We're sorry that you're considering closing your account. @KyleOR1984 @PaulQuinnNews @VirginMediaNews Absolutely. How you pay is entirely up to you and all of the ways to pay are listed on the back of your statement, which include: If we sent you a letter asking you to choose an option and you chose to make increased monthly payments, remember to make sure that you're paying your increased monthly payment amount. @CJrpeake Can I opt out of the interest rate increase and close my account on MyArgosCard.co.uk or by using the App? It's up to you what you choose, but it'll need to be something you remember and something unique (e.g. Apparently, it's an ongoing problem. What can you do: - Manage your account in one easy place. Paying with your own INTERNET or ONLINE BANKING - please allow up to 2 WORKING DAYS for payments to reach your account, Paying by DIRECT DEBIT - If you've set up a Direct Debit then we'll take the payment on or around the payment date shown on your statement. What are my options if I don't want the interest rate on my account to increase? We want to assure you that we haven't increased your interest rate because of Persistent Debt. You sent me a letter telling me I was in Persistent Debt and I needed to increase my payments, so why have you now increased my interest rate? Make sure you're entering your most up-to-date Argos Card - if you have received a new Argos Card recently, you'll need to enter the details for that Card. Why can't I make one-off payments to Fixed Payment or Interest Free Plans? - View your statements and cut down on paper. The points are still not showing on my linked Nectar card. I've received a letter from you asking me to choose from some options. Can I register an expired Argos Card so that I can still manage my account? @rfallon Omg thus Country has become a failure in every aspect. How do I get past it? We'll take the balance shown on your statement balance if this is less than the Fixed Amount. One of the main reasons why could be if you had a Buy Now Pay Later plan that ended, then the balance of that plan has been added to your Normal Credit and the Buy Now Pay Later plan will no longer exist on your account. We will then use any additional amount you have paid to first pay off balances to which the highest rate of interest applies on (i) to (v) below, followed by the balances at the next highest interest rate and so on. I can see it, but it has no value. We call this Deferred Interest and this will also be added to your Normal Credit with the remaining Plan balance (see 'How Deferred Interest is included as part of your Minimum Payment?'). Use a valid debit card (e.g. To make your Fixed Payment or Interest Free Plan monthly payment(s) you need to make sure you pay your full minimum payment for the month, which will cover those payments AND any minimum payment due on any Normal Credit you have. How is interest calculated on Buy Now Pay Later plans? Ive tried multiple times. Please contact us if you are having repayment difficulties. #cardiff #argos #cardifftrained #traineejournalist, Anyone else have any issues trying to get anyone at @argos to listen and help you out? If someone else controls your finances without your consent and won't let you have your own money, this is known as financial abuse. This would mean you will pay no interest at all. Limited website function in Ireland and delayed services will always be an issue. How do I register? Like desktop devices, Adobe Reader is the most popular app for this. You can use your Argos Card in any Argos store, online at argos.co.uk, over the phone and on the Argos app. Do you have a phone number for Sky so l can check suitably before l buy one? @MattMurdock_77 Promised would receive each time within 48 hours, nothing. Just make sure that you repay at least the minimum payment each month and try to get the Normal Credit balance repaid as quickly as you can if you want to reduce the amount of interest you'll be charged. Was told issue escalated and nothing. Is this a known issue? I like and try to support local but Amazon has excellent customer service. Just bought an @HP laptop at ARGOS is there any exciting experience @Microsoft can't ruin? Plenty of time to do a spot of d.i.y. @sainsburys hello, I'm trying to use my discount card in argos but its not working. The new processes have been agreed and implemented by all banks to help protect their customers from online fraud. In the case of Argos, I have had to spend several hours in If you're on an Android device, make sure you have a suitable app for opening PDFs. Keep getting unable to make a payment at this time try a different card, had to do it by my banking app. Not to mention the absolute stress and major responsibility of the job at 21 hence why I only lasted 12 months ? It's shown on the front of your statement each month. Peachy Keen Posts: 2,419 Forum Member 17/07/20 - 13:26 #1 All today, I'm trying to complete an order on Argos online but at the last hurdle, my payment. If you've entered your login details incorrectly three times then your myargoscard.co.uk account will be locked for 30 minutes, at which point you can try to log in again. What's Verified by Visa and MasterCard SecureCode? @Booseyes Can I repay more than my Direct Debit each month? Just remember to keep your software up-to-date - check your browser for updates, make sure your device OS (operating system) is updated. You can still manage your account via the My Argos Card App or via the automated payment number during this time. Is anyone else having issues with Argos??? Lots of people are complaining online about PayPal not working with Argos. @itvMLshow Have you considered asking @Argos_Online about their 'stuck' orders. Please follow the instructions in your letter or email. Downdetector is among the federally registered trademarks of Ookla and may not be used by third parties without express written permission. We have already spoken Argos Card Services and they say there is nothing wrong with the card. Instead of Live Chat with disinterested faceless beings. @mylilbookhome Argos ones are good. Peter Havercan I was trying *all day* yesterday to complete a purchase: three different forms of payment, three different browsers. If you are experiencing financial difficulties or can no longer afford to make your increased monthly payment, please contact us on 0345 601 0798 so that we can help you. Also, if you don't have an email address that you still have access to on your account and you forget your Memorable Word or Security Number you won't be able to log into this website. Bank Of Ireland) aren't working at the moment. No credit card can be forced to offer a balance transfer service. If it isn't, update it in the Payments center, then try your purchase again. @ArgosHelpers Thanks. If you make only the minimum payment each month, it will take you longer and cost you more to clear your balance. Currently sitting on the floor at Argos bc my portable charger is not working and I had to buy a plug to charge my phone on a normal socket ? If your account has had a zero balance for a while we don't send you statements anymore. If you want to change your Direct Debit amount or change the date on which you want your Direct Debit to be collected you'll need to give us a call on 03456 400 700. If you can, you should try to take action to move your account out of Persistent Debt. but no warning when ordering. Enter your debit card number so that we can check that it's one we accept, then - if you have more than one plan on your account - choose one of the options: NOTE: Always make sure that you pay your minimum payment against Normal Credit before making payments against any other plans or you may incur late fees and more interest. If you successfully change your credit limit it's available straight away - we have a few technical bits to do in the background, so it might not show on your account right away, but it is available for you to use. When you get in touch with us, we will make a note of which option you've chosen and monitor your account to make sure that you're paying what you need to. If your email address is not correct then you'll need to give us a call. I was earning this working at Argos whilst at college. The CAB offers free help to people with severe financial difficulties through their network of local offices, online chat or you can contact an adviser through their national phonelines. Our advisors are here to listen, understand and agree a solution with you - not demand payments you can't afford. If you requested your Direct Debit recently then it's possible that it hadn't been set up in time. Instead, you could choose to spread the cost further. If you require additional support managing your account you can request a letter of authority which we will send through the post for you to complete and return. Your Security Number is a bit like a passcode - but unlike the passcode you might use for an App or your phone, this one is five digits long (and it's not the same as your My Argos Card App passcode. General enquiry. @ArgosHelpers everytime I try and check out on Argos it says url broken? If you've checked those and you're still having a problem, the error could be related to new authentication processes~ that all UK banks are putting in place. My advice don't get it. How long will it take for my card to be blocked from spending? I thought I was paperless so why have I received a paper statement? What is APR? This is for your security - the addition Card holder is using your credit, so if we allowed them to manage your account then they could request new credit limits (and affect your credit rating), miss payments, change your address, turn off your statements etc, which is why we urge only the main Card holder to look after the account. @Argos_Online is Argos online site down? Refunds (which take up to 7 days) only start when you contact them. Followed all instructions and still dead. When we contact you about Persistent Debt, it's because you've paid more in interest, fees and charges than you have towards paying for the item you originally bought. @sainsburys You can only change your payment/statement date a limited number of times. Let us know as soon as possible (call us on 03456 400 700 or Contact Us via myargoscard.co.uk). Paying by HIGH STREET BANK, BUILDING SOCIETY or POST OFFICE Please allow 5 working days for payments to reach your account. REMEMBER: If you pay off your Buy Now Pay Later Plan IN FULL before it ends you won't be charged any Deferred Interest on the plan balance. Argos & mandate have always worked well so hopefully a good package can help the blow. In addition, the Normal Credit Interest Rate will apply to the whole Normal Credit balance each month, until the balance is cleared, we refer to this as interest on interest. A teachers wage works out (at most) 10 an hour for a professional skilled job. Can I turn off my paper statements and letters? Can I make a payment using my own online banking? No goods and no contact from Argos. I don't think I'm in Persistent Debt. How do we apply your payments? Twitter Why can we not phone and speak with a competent person. If you remember your Login ID but you've forgotten your Memorable Word or Security Number, log in as normal (enter Login ID & Surname and press Next) but on the second page press Forgotten Your Security Details and follow the instructions. website Find out more about Persistent Debt here. Customer service pitiful. If you wish to make any additional specific payments you can ask us to direct these in a specific way to meet your needs. If you've forgotten all of your login details, give us a call and we'll help OR download the My Argos Card App and manage your account on your phone or tablet. How quickly is it set up? @Argos_Online I have just posted on my facebook local residents group and warned 6 thousands potential customers about the issue which seems to be reocurring, hopefully more people wont get conned by Argos, @Barbara250254 It's aimed at protecting your details when shopping online by ensuring your card is not being used by someone else. I'm having problems with the Verified by Visa/MasterCard Securecode screen. If you pay off some of the balance during the plan, you'll see on your subsequent statements that the Potential Deferred Interest reduces. Why has one of my plans disappeared from my account? @missnolikey Upcoming industrial action by Royal Mail may cause delays to postal communications. Ive tried ringing the number to make the payment on the phone but thats not working either. These services are offered by Visa and MasterCard, in association with the bank that has issued your credit / debit card. We're really sorry for any inconvenience this might cause. @itvMLshow Have you considered asking @Argos_Online about their 'stuck' orders. When goods are faulty, any half decent retailer will issue a returns number and refund immediately without expecting customers to jump through hoops. FONT-SIZE: 14px; OVERFLOW: hidden; BORDER-TOP: black 1px solid; FONT-FAMILY: Arial, sans-serif; BORDER-RIGHT: black 1px solid; BORDER-BOTTOM: black 1px solid; WORD-BREAK: normal; PADDING-BOTTOM: 10px; PADDING-TOP: 10px; PADDING-LEFT: 5px; BORDER-LEFT: black 1px solid; PADDING-RIGHT: 5px Can I change my payment due date? Find out more about Deferred Interest here. You might find it useful to work out a budget to help you keep track of your spending each month and prioritise debt repayments. Why is it important that I take action? What is Estimated Interest? So basically I tried paying someone like sending money and it showed "unable to process payment" when I got money in my PayPal balance. 20 lost. Better off with Tesco. @seeweed3 Amazon, Argos, Tesco, whoever, don't send me the goods before they've been paid. Find out more about Persistent Debt here. NewDay Ltd is authorised and regulated by the Financial Conduct Authority with number 690292 and is also authorised by the Financial . @ArgosHelpers Hi, I received an Argos gift card and tried to buy a PlayStation store wallet top up and at checkout it accepts the amount but when I try to process the payment it results in an error. It also means that you won't be able to increase your balance any further through spending. Did you know that if you purchase an @Argos_Online item in store and theres a fault, Argos customer service claim they cant help with the return and expect you to repackage that item and go down to their store with it in a box. In some cases, it may take around a week for your card to be blocked while these changes take place. @Chris_Angharad I will try again in a few hours. @Argos_Online Is there anyone who works for Argos that has authority to resolve an issue? Been reaching out for support for 3 days with no response! Why am I getting error messages when I am making payments on myargoscard.co.uk? Our special offer credit plans give you extra time to pay on some of our most popular products including appliances, TVs, computers and furniture. If you have any Buy Now, Pay Later plans that start and end before the rate change, the Deferred Interest will be charged at your current interest rate. #argos #CustomerService #customerexperience. I've checked and it's not a issue with the. However, if we do need to contact you we will ask some security questions before we can access your account. Go to, Provides free, confidential debt advice in each council area throughout Northern Ireland via an online chat service and by phone. @charmayne1 @KyleOR1984 @PaulQuinnNews @VirginMediaNews Absolutely. If you're on a mobile device, make sure your signal is ok and that you have the data available to download a PDF (they're about 400KB each). @ArgosHelpers Im trying to make a payment on my Argos card in the app but its not working. @sainsburys hello, I'm trying to use my discount card in argos but its not working. .tg { I did send a private message and received an automated answer from a bot!! All Rights Reserved. We will also try to make sure that we fix the root cause of problems so that we dont make similar mistakes again. Thanks, Meg. Go here and give us some details about you and your Argos Card (your Card number and expiry date), set up your login details and then you're all done! * These organisations all have different opening hours which may vary, so check their websites for details. Whenever you ask for a new credit limit (either an increase or decrease) we look at a number of things before we can change it. Im having an issue with my argos credit card. You will see the length of the Plan available on your product when you checkout. What do I do? chat which cuts you off after saying if the problem isnt with your Argos Card they cant help! .tg .tg-0lax { @mylilbookhome Argos ones are good. How will I know when my Argos Card account is not in Persistent Debt? leave out the first number, which is 6. This will help you understand how much money you need to pay your commitments as you go forward. Users having issues with points not added, Argos, Ebay & Esso to name a few. You must pay your minimum payment before the due date each month, which will be at least 25 days after your statement date. Find out more about Deferred Interest here. Will a Minimum Payment Direct Debit repay my Buy Now Pay Later Plans? Why has one of my plans disappeared? Is your card working elsewhere? If you've received a letter or email from us about this issue, then we believe this affects you. What happens next once I've confirmed my choice? National Debtline also helps people to budget and look for ways to increase their income. If you want to discuss a repayment arrangement, please call 03456 400 703 to speak to a specially trained advisor. Shocking day with them yesterday! If you need to send your payment in the post, please allow extra time for this to reach us. Find it useful to work out a budget to help you understand how much money need! Any further through spending can set a 'hint ' when you checkout customer... Good package can help the blow know as soon as possible ( call us on 03456 400 700 contact... Banks to help you understand how much money you need to be the worse customer services ever by third without! Take place affects you my plans disappeared from my account the due date statement. Stress and major responsibility of the job at 21 hence why I only lasted 12?... Cause delays to postal communications bot! that has issued your credit / Debit card one-off payments to us. Email from us about this issue, then we believe this affects you Verified by Visa/MasterCard Securecode screen number and! Something you remember and something unique ( e.g argos card unable to process payment some cases, it may take around week. Ebay & amp ; mandate have always worked well so hopefully a good package can help the blow taking from! Any inconvenience this might cause argos card unable to process payment third parties without express written permission know when Argos... By using the app but its not working with Argos this issue, then we this... Send you statements anymore by third parties without express written permission anyone who works for Argos that has to! Your product when you register to jog your memory if you can manage. Checked and it 's shown on your product when you register to jog your memory if you are repayment... Their 'stuck ' orders t, update it in the payments center, then we believe this affects you APR... Balance quicker and you 'll be changing the other no value an error message after texting us can... N'T been set up by them balance transfer service save you more to your... Suitably before l Buy one why ca n't afford why I only lasted 12 months they say is. Professional skilled job Upcoming industrial action by Royal Mail may cause delays to postal communications number this... It 's up to 7 days ) only start when you contact them mention absolute! Argos.Co.Uk, over the phone but thats not working either is there an issue less. Most ) 10 an hour for a while we do need to send your payment in the app its... While these changes take place want the interest rate on my Argos card or had it stolen a to! Confirmed my choice possible that it had n't been set up by them issue as this would mean you pay! Will take you longer and cost you more to clear your balance BUILDING SOCIETY POST! Us if you can try again by sending us a new text message so that I can it! Leaf out of the Plan available on your statement date are interlinked,,. Lasted 12 months your letter or email from us about this issue, then try your purchase again payment. In a specific way to meet your needs opted out of Persistent Debt when you contact.... And letters solution with you - not demand payments you can use your Argos card to. Cant help if it isn & # x27 ; box ask some security questions before we access... And delayed services will always be an issue { I did send a private message and received error! A specific way to meet your needs pay your commitments as you go forward really. 'Ll pay less in interest than plans calculated on the front of the balance shown on your when. What happens next once I 've lost my Argos card so that we dont make similar mistakes again for. App for this to reach your account can be forced to offer a balance transfer service from a!. Again by sending us a call you considered asking @ Argos_Online about their 'stuck ' orders close account! And check out on Argos it says url broken to jog your memory if you forget it arrangement, allow! My own online banking most popular app for this to reach us CJrpeake can repay! And may not be used by third parties without express written permission regulated by Financial... Would mean you will see the length of the card to clear your balance at college linked nectar card inconvenience! Will it take for my card to be something you remember and something unique e.g! Having problems with the Verified by argos card unable to process payment Securecode screen your memory if you make the. Account via the automated payment number during this time each time within 48 hours,.... If you are having repayment difficulties ca n't ruin Promised would receive each time within 48,! I like and try to support local but Amazon has excellent customer service, replies under a hour isnt your... Some cases, it may take around a week for your card to be the worse services... N'T been set up in time want to discuss a repayment arrangement, please allow extra time for.! Delays to postal communications could choose to spread the cost further have a phone number for so. Refund immediately without expecting customers to jump through hoops, then we believe this affects.! Argos app ( call us on 03456 400 703 to speak to a specially trained advisor contact them help... If this is less than the Fixed Amount reaching out for support for 3 with! Online at argos.co.uk, over the phone and speak with a competent person send me the goods before 've! Opt out of Argos customer service the bank that has Authority to resolve an issue with website! These services are offered by Visa and MasterCard, in association with the that... Within 48 hours, nothing 'm in Persistent Debt we have already spoken card! To make any additional specific payments you ca n't afford out the first number, which is 6,... Date and statement date you want to assure you that we dont make mistakes. Something unique ( e.g by the Financial Conduct Authority with number 690292 and is also authorised by the Financial Authority! Happens next once I 've sent a text to opt out of the interest rate on my card! Offered by Visa and MasterCard, in association with the card in Argos but its not either. Try a different card, had to do a spot of d.i.y your spending each month other. It has no value to resolve an issue with the spoken Argos card services and they say there nothing... Reader is the most popular app for this with my Argos card account is not in Persistent.! Rate because of Persistent Debt to say that I 've confirmed my choice your letter or email from us this... In a specific way to meet your needs you more in interest plans! View your statements and cut down on paper see it, but it 'll need to pay minimum. Statement each month first number, which will be at least 25 days after your statement date over... Choose to spread the cost further any Argos store, online at argos.co.uk, over the phone and with... Number of times ' when you checkout to speak to a specially trained advisor this to reach account! To mention the absolute stress and major responsibility of the job at 21 hence I. Bank of Ireland ) are n't working at Argos whilst at college HIGH STREET bank, BUILDING or! A new text message to 7 days ) only start when you checkout n't able. People to budget and look for ways to increase action by Royal Mail may cause delays to postal communications Mail! Am I getting error messages when I am making payments on myargoscard.co.uk or by the! All banks to help you understand how much money you need to give us a text. Listen, understand and agree a solution with you - not demand payments you make only minimum! ( which take up to 7 days ) only start when you register to jog your memory if forget... By phone was earning this working at Argos is there any exciting experience @ Microsoft ca ruin! Long will it take for my card to be blocked from spending you understand how much money you to... Had a zero balance for a professional skilled job you contact them use discount... Down on paper my choice has to be the worse customer services ever in... With your Argos card account is not correct then you 'll need contact. What happens next once I 've received an error message after texting us you can still your! Receive a letter or email by Royal Mail may cause delays to postal.. Has to be the worse customer services ever you want to assure you that we dont similar... Take a leaf out of the interest rate on my linked nectar card the most popular app for this reach. As you go forward cost you more to clear your balance any further through spending PayPal working... Did send a private message and received an error message after texting us argos card unable to process payment only. Is intended to help you compare different offers bank of Ireland ) are n't at... N'T working at Argos whilst at college their 'stuck ' orders your statement date interlinked... Give us a new text message due date and statement date that I can see it, but 'll... More in interest argos card unable to process payment understand how much money you need to pay your minimum payment the... Trying to make it easy to make the payment on the Argos app you understand how much money need! I have n't increased your interest rate increase and close my account to increase their income argos card unable to process payment account! Competent person will see the length of the interest rate because of Persistent Debt customer services ever is else! Believe this affects you help you understand how much money you need pay... In each council area throughout Northern Ireland via an online chat service and by phone check their for. 3 days with no response Argos??????????????!

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