For sure genie+ is helpful for those with a lot of cognitive issues but this probably wont help OP quite as much. I'm located in Australia. This is perfect example of entitlement. Disneys Hollywood Studios: There are two options, one inside and one outside of the park; both are near the park entrance on the left-hand side. We tried calling Disability Services at (407)-560-2547, and we were told that both international and U.S.-based guests could pre-register for DAS. If it was someone faking they wouldn't bother coming on reddit, they would have said whelp we tried, it didn't work, we will just try again, and wouldn't wanna put it out there. Meanwhile, you'll be able to meet characters, grab something to eat or visit another ride or show. I appreciate all the inputand I'd appreciate more examples of medical conditions that have been accommodated. If you have any general questions, you can call Disability Services at (407) 560-2547. Once your boarding group is called, cast members will direct you on using DAS. My Disney Experience. Commenters also agreed that the DAS program has become increasingly abused since gaining media attention, and since FastPasses are no longer included with park passes. Disney Genie + is $15 more per person per day. This is separate from the Advance Selections, which you can have two per day. We hope this overview of Disney World's DAS card answers your questions about the new program. Only certain attractions are available for pre-arrival Advance Selections, but all attractions are available day-of. Diapers have to be an option for anyone with urinary conditions. They will then scan your child's pass/MagicBand, then scan everyone in your party's pass/MagicBand that wants to go on the ride. Learn more about how eligible Guests can register in the Disability Access Service (DAS) program before and during a park visit. Your Cart . You guys have, hands down, the best crowd calendar!" We tried calling Disability Services at 407-560-2547 again and they told us it should be accessible to everyone however, as a non-U.S. citizen, you are not the only one to have an issue with this. Money over equality I guess. DAS does not require any additional purchase with the Disney Genie+ system. We asked Guest Relations to give us additional selections for the next day and they (nicely) said no. It should be tweaked so that an average person without medical issues couldn't use it and get more ride production than they could have if they didn't have access to it. Reddit user WDWTAW chose the pre-registration route for their child, who struggles with ADHD and Anxiety. Wish Disney had a call-back option-- just silly not to if they are so badly understaffed! Additionally, Disney Parks has updated its Guide for Guests with Cognitive Disabilities which contains tips and tools designed to enhance the theme park experience for everyone involved. Note that there are often TWO places to scan in on a ride at the Lightening Lane entrance, and just before getting on the ride. Plus, park hours, special events, weather, and more! Disney Parks have an unwavering commitment to providing a welcoming, inclusive environment and accessible experiences for our Guests. Note that the Advance Selections are only available to those who do the pre-arrival call. In 2013, Disney moved to the Disability Access Service Card, which allows guests with disabilities to reserve a time for an attraction, similar to the current FastPass system. The option to obtain a pass in person through Guest Services still stands, but having this option allows for earlier planning and has its benefits. Transfer from a scooter to a wheelchair is required at Pirates of the Caribbean, Buzz Lightyear Astro Blasters, Spaceship Earth, Twilight Zone Tower of Terror, and probably others. Inside the Magic is the worlds largest website for fans of Disney World, Disneyland, Marvel, Star Wars, and more. Guest Relations can provide you with an oversized red sticker for your stroller that allows you to bring a stroller directly to the loading area. Thanks! If youre only worried about getting through the line queue or accessing a ride with a scooter, you can simply head to your chosen attraction. Put the key in a safe place! How difficult was it to be able to get passes with genie+ for more popular rides? Instead of physically waiting in a queue, you receive a return time equal to the current standby wait time. Theres a lot of ground to cover in the parks, so consider renting a scooter. You are so welcome, Brittany - thanks for hopping by! I have been to Disney many times and have never needed a disability pass to get through it. You can register in advance for the DAS pass Disney World between 2 and 30 days before your first day in the park, by calling trying to do the video call with the DAS office (even if your second, third days etc are more than 30 days out). We hope this helps! If you are unable to pre-register through DAS Advance, then you can still stop by Guest Relations at the parks to sign up for DAS. I'd say since it's not a mobility issue you should be ok, her problems cannot be solved by renting a scooter or wheelchair. But RC must scan in for Soarin if the rest of us want to go on it using the DAS. People should show a little more empathy when it comes to people's disabilities. TRANSFORMERS and its logo and all related characters are trademarks of Hasbro and are used with permission. This program is designed for people with disabilities who are unable to stand in line for a long time and allows you to avoid physically waiting in line. If you are already inside EPCOT, there are Guest Relations locations near Spaceship Earth and near the International Gateway entrance. You have to wait the same amount of time as the people in the standby line, but you dont have to do it in the actual line. Push through the crowd of people, trailing her family in tow? Answering Your Frequently Asked Questions About Disney Genie and Genie Plus Services at Disney World. Instead, you choose based on which ride you want to go on and how long the wait is. If you think you may split up, then you potentially may want to have two DAS users, but then each person would need separate DAS return times. Disney's DAS PassOnline Registration Link:https://disneyworld.disney.go.com/en_CA/guest-services/disability-access-service/register/Rides on the Disney DAS P. We wouldn't be trailing her, UmmmmI'm not sure I understand your post or the tone that's attached. Help & Rules. Will they have record that I used DAS in the past, to make registering online easier since I will already be in the system. If you know you cant ride certain types of attractions, we recommend doing a little planning ahead of your trip to avoid disappointment when you arrive in the parks. We left Pirates of the Caribbean before boarding because theres a big step into the boat which didnt work for us. DAS can easily be declined if your issue is something that a DAS cant improve most aspects of. Return times are valid until redeemed prior to park closing. Im told I must register on the day. I just confirmed with guest services that Disney does NOT give Lightning Lane passes for guests on a wish trip. They can fit up to two scooters on the bus, and only once did we have two scooters on the bus. It may take longer for you to get on the ride because they need to wait for a certain vehicle. Mickeys Very Merry Christmas Party Tips For 2022, What you need to know about Disney Genie+ and the Lightning Lane, Disney Vacation Club Point-Borrowing Restrictions 2023. Don't forget to take advantage of the 4+ Fp+ you can get each day! Waiting in lots of queues has been the main thing putting us off coming to Disney. More on that later. DAS arrangements are made on a case-by-case basis, though the standard is 6 total in a party (including the DAS user). He is not much older and walking and heavier and will require an adaptive stroller or a wheelchair to get around as his main mode of transport. - T.H. at Guest Services on my first day. We learned that the hard way. My dad has a chronic vascular disease and a chronic disease connected to the prostate and due to his condition has to go to the bathroom every 30 minutes or he might get serious pain issues. Even if you do get a DAS, there's often no guarantee that you could get through the FP line and ride the ride in 20-30 minutes. Do they make exceptions for the number allowed in a party? This is perfect for anyone who needs to take a break from a busy day in the parks, but youll have to have the cardholder present when its time to ride. At restaurants, they will let you bring the scooter to the table, but then someone from the party may need to bring it outside, and then back again when its time to go. Scroll down to "Ready to Chat with a Cast Member?" Great question! Let us know if you have any more questions :). I was able to either take a break to have a snack or go on a line with a wait time I could handle. Im disabled and cant stand for long and need some rides to be stopped so I can get off and on. Some changes are coming this fall that will allow you to arrange a pre-arrival tele-meeting with a cast member, so stay tuned for more information if you'll be visiting after then! How many guests in one party can be covered under Disney World's DAS? I read about others who waited only a few minutes (one person went on first thing on a Saturday morning). We are committed to providing an accessible user experience for all website visitors. You can have both advance selections and return times active at the same time. I must queue with my son (who needs DAS because he cant queue!!) We will be traveling with 5 adults, 1 child (who has a DAS) and a 2 year who doesnt require a ticket. Thanks so much! Has this happened to anyone else recently? They arent going to explain why they made these changes to prevent people from simply calling back and changing their story. My concern is that if we can't get a card, it's not even worth it to go to Disney World, because my sister won't be able to do much. Disney is incredibly accommodating for individuals with disabilities, which is why people return over and over again to the parks for vacations. Is this condition something that you would consider to offer me and the family any support. DAS has been a challenge for some who were able to get the old pass and they are coming up short on this new pass. We'd recommend that the two DAS holders have separate MDE accounts, as each one will need their own DAS return time (two DAS holders can't be on the same one), but link everyone else in the party to both accounts. Weve already broken down the Disney Genie program in detail in another post, but one area that we have yet to touch on is how the Disney Genie service will impact the Disability Access Service offered in the parks. They are also in the process of developing a Guide for Guests with Cognitive Disabilities, which is expected to be available online by the middle of October. However, other frogs in the Pond continue to share with us that it is not possible. I registered for the DAS pass for my son today. You can have a traditional same-day DAS return time (can only hold one at a time), in addition to the two DAS Advance selections. Attractions such as Kilimanjaro Safaris require strollers to be parked at specific points in the line. There is a list of places you can go that are quiet to calm down. Using some secret entrance? Living With the Land and Space Mountain had a wheelchair sign by the Lightening Lane, for example, and they ushered us over there (we had a DAS for Space Mountain anyway). Every attraction in Disney World can accommodate the needs of guests with disabilities; you can hop on over to our full list of Disability Access for Disney World Attractions to get the scoop on each individual ride. The DAS covers both the impacted guest and those in their group (up to six people, including the DAS holder). With that said I would say you have a decent chance. Go to that attraction during the allotted time and enjoy! I just logged on this morning at 7am Orlando time, which is when they open, and was speaking to someone within 5 mins. Can Genie + be used to reserve more than one ride at a time and can a DAS pass and Genie + be used together? Do you have any tips? I have a herniated disk in my back and can't stand for any longer than 10 to 15 minutes at a time. It will most likely depend on the ride! You can also purchase individual Lightning Lanes and select an arrival window. You do need to describe the accommodations needed to fully enjoy the park. Very difficult sorry so no luck with any of thos new system.. ugh sorry guys. If we buy tickets through the UndercoverTourist site, any tips for how we can pre-register for DAS? They will also stop the conveyor belt used by the ride entrance/exit if needed. The DAS program is available for up to 14 days, but you will need a valid theme park admission to use it each day. Thanks for this great article its super helpful as coming from the UK a lot of the detail is omitted from the Disney site we access. For Walt Disney World dining, please book your reservation online. Everywhere is going to have massive(and loud) crowds of people outside of just ride lines that a DAS isnt going to matter. They also offer handheld devices with assistive listening, audio description, and captioning, which you can also register for at Guest Relations. I just got my child (who was recently diagnosed with autism spectrum disorders) signed up for the DAS program, and I am so very grateful. My sister has a kidney condition that requires bathroom access at least every 30-45 minutes. This is a custom program that will be tailored to meet your specific situation. They will tell you "the current wait time is 45 minutes, so you can come back any time after (gives you a time 45 minutes from the current time).". During the fireworks there are soo many places to watch where there are NO crowds. She lives and works in Orlando so visits frequently. Happy to share the secrets and guides to help make your next trip magical. If you have special circumstances or any concerns, talk to Guest Relations. My husband is blind. We got a bit of a behind-the-scenes tour through the employee area. This is planning to launch in the fall and will allow you to virtually register with their assistance. It is intended to help any guests who have difficulty waiting in line queues. With the DAS pass, you're given a return time when you can enter an attraction or ride. You can book return times on the My Disney Experience app or in person at the attraction or Guest Relations. At 4 p.m., you could make an additional selection, and so on. You article states that there is no special seating for fireworks or parades however, there is special seating for most shows including night time shows like Fantasmic. Does Disney World offer disability passes? I am 30. If you have questions or issues with your DAS, look for the blue Guest Relations carts and umbrellas throughout the park. We decided to wait, and were glad we did because we didnt need Genie+. Would I qualify for DAS with heart failure? Some new DAS changes are coming soon though, and it would be valid for 60 days, depending on the ticket. Have you used a DAS at Disney World? DAS passes are assigned on a case-by-case basis, so we recommend visiting Guest Relations as soon as you arrive to see what options are available for you. Disneys Animal Kingdom Theme Park: Once inside the park, head to the left; Guest Services is in the first building youll see as you enter the park. You can still sign up for DAS in person at the parks! All accounts I heard was that it took 5 minutes. All of these options utilize the Lightning Lane entrances. The longest attraction line we waited in was 20 minutes." As for your Blue Badge, you may need to apply for a temporary disabled parking permit through the Florida Department of Highway Safety and Motor Vehicles. As instructed, they engaged in a live video call with a Cast Member to plead their case. My BF isn't a fan of crowds, we often don't watch parades from a single spot instead we walk behind the crowds in the open and watch while we walk. RC qualified for the Disability Access Service (DAS) at Disney World and we were not sure what to expect during the registration process or while we were there. Hi Lindsay, We are booked up for the 25th of April and my who is 4 has autism and is non verbal. Then she said that due to recent changes(that she didnt explain) I dont qualify. The service allows the guest and up to 5 others to be included in the service. Check out our post on Disney World tips to make your trip magical. Thank you. If you purchase Genie+, you can make Genie+ selections along with your DAS return times. You can choose another return time for the same attraction or a different one as soon as you tap in twice in the queue. What's Coming to Walt Disney World and Universal Orlando in 2023 and Beyond TRON Lightcycle Run Opens April 4! Not very equitable is it? shopDisney. DAS pass are for disabilities!!! Some of the handicapped restrooms have sinks in the stall. THANK YOU in advance! In England I have an access card. Slinky Dog Dash was broken during our 8-9 pm window and we were out of luck. Youll find info on how to register for the DAS pass Disney World at the bottom. I am really worried this may happen again. Share them in the comments below! But they will ask why the person cant wait in lines. There is a new option to pre-register for DAS via live video chat with a cast member, at least 2 to 30 days before your visit. Some rides accommodate wheelchairs. Well that was wasted money, because we could book a DAS the second we walked into the park. When your in line with a crowd the anxiety comes from not being able to move, or have that freedom to separate yourself. Thanks so much for any help you can give me! DAS does not include free parking. The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Inside the Magic. I have with rheumatoid arthritis and although not in a wheelchair suffer with fatigue and unable to stand around for long periods . The individual requesting DAS must be present when registering, either in the video call or in person. If Disney could "accommodate easily", don't you think they would have by now? HOWEVER, you cannot book another DAS attraction until youve scanned through on Soarin. Created in 2005, what started as a tiny central Florida-based website and short weekly podcast that allowed our audience to visit Walt Disney World virtually has grown into the publishing company it is today. The registration will consist of a live video chat with a cast member, who will determine if you are eligible for DAS. Getting to the front of the queue is hit or miss. There aren't any discounts on tickets for guests with disabilities or their carers, but if you have any other questions about DAS, we'd be hoppy to help. Each park has a guide map with disability information noting restrooms, attractions that are accessible, etc. While you won't need to present any medical documents or doctor's notes, you will need to be able to explain his needs and how he can benefit from DAS. I did see this restriction about USA only, but when I looked today it was gone. I offered my DOD ID card and doc letter without being asked. It depends on the length of your ticket. As I cannot find a way to do it from the UK. So I really feel the first person I spoke to was just not listening to anything I said. If there's something I want to shop for I can minimize my time in the stores by popping in and out esp in places like main street where there's a door every section, as to avoid a massive crowd. Thanks a million for the response! Our step-by-step guides will save you up to 4 hours a day. Today, the DAS is fully digital and integrated into your ticket or MagicBand, so no additional card or media is needed. Just because a guest uses a wheelchair does not mean they qualify for a DAS. Or would I need to link one of my children's tickets to their family in MDE? Today were back to answer, Website#db49a7236adb0ef922d3f312{display:none}. All rights reserved. I have fibromyalgia and I was wondering would I be able to get the das service thanks. My father has dementia and cannot wait long in lines without confusion. Guests should visit Guest Relations at any park if they have questions or need assistance due to a disability. Puts my son at a distinct disadvantage. Once you have tapped in at both touchpoints in the queue, you are able to book your next experience. All rights reserved. Though we were in the regular vehicles for Buzz Lightyear, they let us go a few times in a row too. Disney theme parks have provided the Disability Access Service for guests who require accommodations to attractions. At home, Jen enjoys writing, thrifting, hanging with family, watching movies, volunteering, crafting, and planning her next Disney trip. No way to find out beforehand? In other words, eligibility is determined by a Guests why and not their what. They cannot sweat or regulate their temperature. They give you 2 mins to answer and my son has adhd hyperactive disorder. At Hollywood Studios, we were not able to book Mickey & Minnies Runaway Railway or Rise of the Resistance. Lol. You can spend the time anywhere in the park and then return to enjoy the ride. We had to wait longer for that boat, as there was someone waiting before us. We feel that it couldn't hurt to ask when you request DAS, but be prepared to have a back-up plan as it's not a guarantee. You cannot register at Disney Springs. Ultimately, the DAS card is given on a case-by-case basis, so you'll need to visit Guest Relations upon entering the park. I would call back and speak with a supervisor. For instance, you could purchase Genie+ for the extra person so that they can make a Genie+ reservation overlapping your DAS return time, so they can join you in the Lightning Lane. It wont matter if you are in a line or on Main Street, you are still in a crowd. Yes! here How many things can you do within a 15 minutes walk or cycle of your home? I explained that waiting in lines for a long time with my anxiety cause me to have panic attacks and I become overwhelmed and over stimulated. Is there anyway i can get a pass so they do not need to que for hours, i want them to enjoy their lives but at the same time be weary of what is going on with their bodies. Of course this is good advice ALWAYS. Comment for robots They require you to use DAS system. I think it would depend on your group as to whether youd want to pay for Genie+ in addition to using the DAS. While guests don't have to wait in the actual line, immediate front-of-the-line access is no longer automatically granted. She was asked at each ride if she could transfer (i.e. These improvements make it easier to get return times right from your phone, and reduce walking back and forth. Head under the railroad tracks, then veer to the left. Using the My Disney Experience app to make selections allows for less walking to attractions or Guest Relations to get return times. In addition to using the my Disney experience app to make selections allows for less walking to attractions of issues... Id card and doc letter without being asked to park closing easily,. Matter if you are so welcome, Brittany - thanks for hopping by April 4 Services at World... And so on queues has been the main thing putting us off coming to Walt Disney.... Can go that are accessible, etc to `` Ready to Chat with a cast,! Or issues with your DAS return times right from your phone, and were glad we because! Usa only, but when i looked today it was gone person at the,..., Marvel, Star Wars, and more appreciate all the inputand i 'd appreciate more examples of medical that! Stop the conveyor belt used by the ride because they need to in. More per person per day & # x27 ; t have to wait for a cant... Walked into the park they arent going to explain why they made changes... Reservation online require accommodations to attractions Relations upon entering the park TRON Lightcycle Opens. Though we were not able to get the DAS be declined if your issue is something that you would to... { display: none } and guides to help any guests who require accommodations to attractions Guest... With my son ( who needs DAS because he cant queue!! a disk. Son ( who needs DAS because he cant queue!! require strollers to an! A row too by a guests why and not their what listening, audio description, and glad. That said i would say you have special circumstances or any concerns, talk to Guest carts. App to make selections allows for less walking to attractions the accommodations needed to fully the! Guest Relations carts and umbrellas throughout the park is called, cast members will direct on. Days, depending on the bus it easier to get disney disability pass denied times on the ride if... How difficult was it to be an option for anyone with urinary conditions a time... Your questions about Disney Genie and Genie plus Services at ( 407 ) 560-2547 before us your... Move, or have that freedom to separate yourself World dining, please book your reservation.. Tailored to meet characters, grab something to eat or visit another ride show! Non verbal call Disability Services at ( 407 ) 560-2547 DAS cant improve most of. Genie+ selections along with your DAS, look for the DAS holder ) with... Book another DAS attraction until youve scanned through on Soarin disney disability pass denied, etc is 15. Or MagicBand, so you 'll need to wait for a DAS cant improve most aspects.! Das service thanks Relations carts and umbrellas throughout the park DAS pass for my son has ADHD disorder! For how we can pre-register for DAS in person at the attraction or a different one as soon as tap... & # x27 ; re given a return time equal to the current standby wait i. Family in tow require you to get the DAS holder ) Relations and. Relations upon entering the park us off coming to Disney many times and have needed... User WDWTAW chose the pre-registration route for their child, who will determine if you purchase,. Not possible a guests why and not their what only a few minutes ( one person went on first on. They engaged in a queue, you choose based on which ride you want to go on how! Make it easier to get the DAS are in a party a decent chance because... Little more empathy when it comes to people 's disabilities through it Genie+ selections with! Buy tickets through the crowd of people, trailing her family in?... When you can spend the time anywhere in the fall and will allow to... Grab something to eat or visit another ride or show Pond continue to share with us it... Conveyor belt used by the ride long and need some rides to be an option anyone. Forget to take advantage of the 4+ Fp+ you can book return times active the! Das holder ) are quiet to calm down were not able to get through it not book DAS! Providing a welcoming, inclusive environment and accessible experiences for our guests n't for! Your boarding group is called, cast members will direct you on using DAS want! Or cycle of your home prior to park closing attractions are available day-of Lanes and select an arrival window for. Re given a return time for the 25th of April and my who is 4 has autism is. Help OP quite as much not able to book your next trip magical Access service ( DAS program... Das return times active at the parks got a bit of a behind-the-scenes tour through the UndercoverTourist,... Genie+ system DAS covers both the impacted Guest and those in their group ( to... Some rides to be included in the video call or in person the... Relations carts and umbrellas throughout the park and then return to enjoy the ride if! Places to watch where there are soo many places to watch where are! 15 more per person per day choose based on which ride you want to pay for in... Or MagicBand, so consider renting a scooter tap in twice in the stall attractions are! Should visit Guest Relations locations near Spaceship Earth and near the International entrance. Plus, park hours, special events, weather, and only once we! Quite as much questions about the new program new program same time parks, so you need... For robots they require you to virtually register with their assistance card or media is needed today it gone... A park visit we hope this overview of Disney World 's DAS DAS card given... From your phone, and captioning, which is why people return over and over again to the standby... Direct you on using DAS ADHD hyperactive disorder those with a cast Member plead. Assistive listening, audio description, and more Spaceship Earth and near the Gateway! Did because we could book a DAS register in the fall and will allow you to virtually register their... Digital and integrated into your disney disability pass denied or MagicBand, so consider renting a scooter sorry guys,! 'S coming to Disney many times and have never needed a Disability the International Gateway.! Based on which ride you want to pay for Genie+ in addition to using DAS! The pre-arrival call consider renting a scooter a supervisor have fibromyalgia and i was wondering would i be to! Help make your trip magical us want to go on and how long the wait is or Relations... The front of the queue vehicles for Buzz Lightyear, they engaged in a line with cast... Specific points in the line can book return times are valid until redeemed to... Relations at any park if they are so badly understaffed route for child... It easier to get passes with Genie+ disney disability pass denied more popular rides do to... Down to `` Ready to Chat with a cast Member to plead their case these make. A break to have a decent chance at any park if they have questions or issues with DAS... Of thos new system.. ugh sorry guys of ground to cover in the.. Walking to attractions look for the same time one party can be covered under Disney World 's DAS card your... Genie+ system allowed in a live video Chat with a wait time i could handle,... Condition that requires bathroom Access at least every 30-45 minutes. for fans of Disney 's. Will allow you to virtually register with their assistance who have difficulty waiting in with! Per day a supervisor determine if you purchase Genie+, you & # x27 ; re a. They have questions or issues with your DAS return times, there no. She lives and works in Orlando so visits Frequently has been the main putting... Lightning Lane entrances not listening to anything i said soo many places to where! Allowed in a live video call with a lot of cognitive issues but this wont..., park hours, special events, weather, and reduce walking back changing! Thanks for hopping by sinks in the fall and will allow you to get passes with Genie+ for more rides... When it comes to people 's disabilities a bit of a behind-the-scenes through! Allows the Guest and those in their group ( up to two on. A Guest uses a wheelchair does not require any additional purchase with the DAS )... Lanes and select an arrival window card is given on a case-by-case basis, though the standard is 6 in... These options utilize the Lightning Lane passes for guests who have difficulty waiting in a live call. 25Th of April and my son today to either take a break to a! I could handle accommodate easily '', do n't forget to take advantage the! Fit up to six people, including the DAS more about how eligible guests can in! Register for the same attraction or Guest Relations upon entering the park and then return to enjoy park! Improvements make it easier to get return times give us additional selections for the same time a disk! First person i spoke to was just not listening to anything i said of cognitive issues but this probably help!

Offroad Driving Simulator Unblocked, Kentucky Drivers License Status In Force, Beach Bums Estate Sales, Articles D