You I joined Air Canada as Chief Financial Officer in 2007 to help the company at another difficult time in our industry, during the global financial panic. Michael Rousseau's total compensation at Air Canada is CAD$4,396,500 as Deputy Chief Executive Officer and Chief Financial Officer. Why? googletag.enableServices(); The cargo division continued its job using the belly space on passenger aircraft. 3 aircanada.ca; gmail.com; aircanada.com; 3 717766XXXX; 718476XXXX; 718746XXXX; Lucie Guillemette Revenue Management . Rousseau joined the company in 2007, becoming CFO in 2017 and deputy CEO in 2018. window.googletag = window.googletag || {cmd: []}; Before that, he was. If you are experiencing problems, please try our, Best Airline Staff in Canada and North America. External site which may not meet The letter from Mike appears in enRoute Magazine, Air Canadas award-winning in-flight magazine found onboard all Air Canada, Air Canada Rouge and Air Canada Express flights. He is also on the board of Resolute Forest Products, Inc., Aveos Fleet Performance . Heres how to spot it, Expert advice for booking the best hotel and finding the lowest rate, Here it is: The complete guide to holiday travel, Take that back: The ultimate guide to a product return, The ultimate guide to getting a repair, replacement or refund for your broken appliance, Cell phone customer service: How to get virtually any problem fixed now. Leading an iconic company like Air Canada is a huge responsibility and, for a proud Canadian like me, also a great honour. Deputy CEO and CFO Michael Rousseau to succeed Mr. Rovinescu. He holds the prestigious FCA and FCPA designations, conferred by CPA Ontario in recognition of his professional achievements and contributions. As we always recommend, start by addressing your query with customer relations. Status of Air Canada flights by route or by flight number. Data Wazo says 54 per cent of flights to six large airports Montreal, Calgary, Torontos Pearson and Billy Bishop airports, Ottawa and Halifax were bumped off schedule in the seven days between June 22 and 28. Were always here to help. This could limit your ability to resolve your issue. var gptSlot = googletag.defineSlot('/21776187881/FW-Responsive-Main_Content-Slot1', [[728, 90], [468, 60], [300, 100], [320, 50]], 'div-gpt-ad-b1-i-fw-ad-1').defineSizeMapping(gptSizeMaps.banner1).setCollapseEmptyDiv(true).addService(googletag.pubads()); Window, Opens in Leading an iconic company like Air Canada is a huge responsibility and, for a proud Canadian like me, also a great honour. Although many of you have not had a chance to travel recently, we know the desire to do so remains strong. Michael Rousseau was born and raised in Montreal, Canada by her parents. Primary ContactTwyla RobinsonDirector Customer Care & International OperationsAir Canada Centre7373 Cte-Vertu Blvd. Montreal's Chamber of Commerce had invited Rousseauto speak about Air Canada's recovery after the pandemic. This is even more the case today when many are taking their first trip in years following the pandemic. Air Canada is the flag carrier of Canada. . Rousseau previously held the position of President for Hudson's Bay Co., Chief Financial Officer & Senior Vice President of Moore Corp., Principal at Capital Eye Investments Ltd. and Chief Financial Officer & Vice President at Silcorp Ltd. Mr. Rousseau received a graduate degree from Villanova University and an undergraduate degree from The Voted Best Airline in North It determined that cargo would be strong over the long term. An award-winning business journalist with extensive experience covering the logistics sector, Eric spent nearly two years as the Washington, D.C., correspondent for Automotive News, where he focused on regulatory and policy issues surrounding autonomous vehicles, mobility, fuel economy and safety. When you complete the webform you will be providing the airline with all the details they need to complete your claim efficiently. There is no need to trace or follow up, it does not speed up processing by emailing the Executive or President/CEO. googletag.cmd.push(function() { . Letter From Michael Rousseau President And Ceo Looking Forward People directory with over 600000000 names. Story continues below In a letter to the airline's chairman, Deputy Prime Minister and Finance Minister Chrystia Freeland said "significant improvement" in Chief Executive Officer Michael Rousseau's language ability "should be incorporated as one of his key performance goals." This edition is from theMarch/Aprilissue. Rousseau also told the committee that Air Canada, which is subject to the Official Languages Act, understands its obligation to communicate with its customers in the official language of their choice. Our free daily newsletter sends you the latest information on hotel and airline programs. Michael Rousseau was asked in French by a journalist for Quebec TV news channel LCN how he's managed to live in Montreal for so long despite speaking little French. Opens in Its 2021 net loss was $3.602 billion or $10. Still, these and other innovations, such as convenient new touchless airport processes, will be key to recovering from the pandemic and allowing us to emerge even better than before. We mostly did all this without fanfare. Plus, we have insightful letters, insider tips, and more. Executive Biographies Board of Directors; Corporate Policy and Guidelines on Business Conduct Audience Relations, CBC P.O. Air Canada contact info: Phone number: (514) 422-5000 Website: www.aircanada.com What does Air Canada do? Work Biography for Michael Rousseau, Air Canada. Michael Rousseau - President & Chief Executive Officer, Air Canada Michael Rousseau was appointed Air Canada's President and Chief Executive Officer in February 2021. I assure you that when you are ready to fly again, we are well-prepared to carry you safely. C'est tout ce que le nouveau p.-d.g. There are cargo lanes you really cant offer from a passenger perspective. Canada on Monday said it would allow fully vaccinated U.S. tourists to enter the country starting from Aug. 9, after the COVID-19 pandemic forced an unprecedented 16-month ban. We publish the names and emails of customer service managers. Currently, the cash is held hostage in the hopes that the government does something to ease the sectors pain, as many other countries have already done. They are part of the Executive team within the C-Suite Department and their management level is C-Level. All were eventually removed from the fleet in the 1990s, part of an industry trend in which most passenger carriers determined the cost structure and infrastructure required didnt justify a separate freighter division in a market with regular peaks and valleys. googletag.enableServices(); Closed Captioning and Described Video is available for many CBC shows offered on CBC Gem. He previously was the airline's Deputy Chief Executive Officer and Chief Financial Officer, a role held since January 2019. He paid Vantage $18,536. That prompted swift criticism from federal and provincial politicians and several Quebec commentators. The Heart aircraft, which will have lower emissions and be cheaper to operate, are candidates to replace the conventional prop planes going to smaller markets in Canada. Window, Opens in Air Canada says please do not mail the company. This edition is from the March/April issue. St. Laurent, Quebec, H4S 1Z3, Canada How do I contact Air Canada? WestSaint-Laurent, Quebec H4S 1Z3[emailprotected], Secondary ContactAnthony Doyle Vice President Customer Contact Centres7373 Cte-Vertu BlvdWest Saint-Laurent, Quebec H4S 1Z3[emailprotected], Craig Landry Executive Vice President, OperationsAir Canada Centre 7373 Cte-Vertu BlvdWest Saint-Laurent, Quebec H4S 1Z3[emailprotected], Chief ExecutiveMichael RousseauPresident and Chief Executive OfficerAir Canada Centre 7373 Cte-Vertu Blvd.West Saint-Laurent, Quebec H4S 1Z3[emailprotected]. You can access Air Canada here. accessibility guidelines. Indicates an external site which may not meet accessibility guidelines. He. "He must apologize for his insensitive attitude and his lack of respect for francophones," said the federation's president, Liane Roy. Quebec Liberal Party Leader Dominique Anglade also reacted, calling Rousseau's comments "appalling and disrespectful" and stating that "Air Canada frankly does not understand the impact of its decisions," to appoint a CEO who does not speak adequate French. An Air Canada Airbus A320-200 airplane prepares to land at Vancouver's international airport in Richmond, British Columbia, Canada, February 5, 2019. Cargo-only passenger flights since phased out as travel demand rebounded contributed $661 million in revenue during 2021. Air Canada achieved record cargo revenue of US$1.2 billion last year. . It could perhaps have been the perfect opportunity to reinvent the airline. This documentary-style series follows investigative journalists as they uncover the truth. He had held various roles in the company's executive suite since 2007. You can access Air Canada here. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Michael S. Rousseaubecame Air Canadas President and Chief Executive Officer in February 2021. Air Canada is putting six more 767 planes through the conversion process, including installation of a large cargo door, so they can carry heavy containers on the top deck. But why cant I get a refund? View the profiles of professionals named "Michael Rousseau" on LinkedIn. Blogue Carrires. googletag.defineSlot('/21776187881/fw-responsive-main_content-slot2', [[728, 90], [468, 60], [320, 50], [300, 100]], 'div-gpt-ad-1665767737710-0').defineSizeMapping(gptSizeMaps.banner1).addService(googletag.pubads()); From 2007 to 2018, Mr. Rousseau was Executive Vice President and Chief Financial Officer, and he has played a significant and highly strategic role in Air Canada's successful transformation over the past decade. Michael Stewart Rousseau occupies the position of President, Chief Executive Officer & Director at Air Canada. Air Canada will cut dozens of daily flights this summer as the airline grapples with a series of challenges amid soaring demand for travel. New Window. When Air Canada CEO Michael Rousseau was asked in French on Wednesday how he managed to live in Quebec's largest city for 14 years without speaking the language, he paused and requested the question be posed in English. . Consumer Alert: No more automatic refunds for skipped ports? Consumer Alert: Your Airbnb comes with heat during the winter, but Did airlines make a U-turn on family seat fees? Conditions of Carriage & Tariffs, Customer It opened the export acceptance area on Monday, featuring 30,000 square feet of temperature-controlled storage, an X-ray machine that allows certain pharmaceutical and fresh products to be screened and an area to keep active refrigeration units. guidelines. Michael Rousseau, President and Chief Executive Officer of Air Canada, commented, "We are pleased with our fourth quarter and full year 2022 financial results. WestSaint-Laurent, Quebec H4S 1Z3https://www.aircanada.com/us/en/aco/home.html, Main: (514) 422-5000Toll Free: (888) 247-2262, PO Box 64239 Had. It provides Aeroplan program which allows individuals to enroll as members and accumulate Aeroplan points through . Michael Rousseau was born in 1958-1959 in Montreal, Canada. QuebecJustice MinisterSimon Jolin-Barrettewho is responsible for Bill 96, the province's controversial and sweepingproposed overhaul of its French-language law was quick to share his condemnation on Twitter. Michael Rousseau, president and chief executive officer (CEO) of Air Canada, said, "Our performance is attributable to the deep resilience we have built into our company for long-term stability." Indicates an external site which may not meet accessibility Pseudonyms will no longer be permitted. He previously was the airlines Deputy Chief Executive Officer & Chief Financial Officer, a role held since January 2019. Rousseau is well known and respected within the chief financial officer community, but has a low public profile. I look forward to the challenge, confident that our dedicated and highly motivated team will exceed your expectations as we transport you safely to your next destination. There are 20+ professionals named "Michael Rousseau", who use LinkedIn to exchange information, ideas, and opportunities. And Air Canada didnt base its freighter investment on the surge in air cargo business that carried the entire industry to new heights during the pandemic, as shippers looked for alternatives with passenger capacity sidelined, ocean and rail shortages, and countless supply chain disruptions. Air Canada is a Canada-based airline company. Far too many they can operate without last-minute cancellations and long delays. Hearings on Quebec's proposed overhaul of French language law underway at National Assembly, CBC's Journalistic Standards and Practices. Vice President Global Sales and Air Canada Vacations. QUEBEC A public apology from the president and CEO of Air Canada Michael Rousseau Thursday over his inability to speak French has done little to calm the language tempest he sparked this. He was named Canada's CFO of the Year for 2017 by Financial Executives International Canada (FEI Canada), PwC Canada and Robert Half. America. But whats this $452 bill? Select your edition and language. The ES-30 model ordered by Air Canada will be capable of carrying 30 passengers and have a range of nearly 250 miles because the lithium-ion battery powering the electric motor will be mated with a traditional generator that can use sustainable aviation fuel. Policy, Cookies 'S Deputy Chief Executive Officer & amp ; Director at Air Canada contact info: Phone number: 514... 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