\u00a9 2023 wikiHow, Inc. All rights reserved. Would you mind holding for just a moment? 2. Learn standard phrases. This response is especially helpful if you don't personally prayall of us, religious or not, can keep the welfare of others in mind. Its too intimate to use for business letters, emails, and phone calls. Your lesson is really helpful, thank you wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. I mostly understand what you say. In both cases, you'll uncover the true issue, which you can focus on working to resolve. Include your email address to get a message when this question is answered. [Insert CEO name] prefers that I provide the purpose of the call prior to transferring directly to him/her. 2. How do I start a phone conversation in this scenario? As a recap, you should always ensure your email replies are: Clear, direct and unambiguous. I think you and I can agree on something: telephone calls in English arent easy! The federal government knows they are in the United States, and the Department of Health and Human Services is responsible for ensuring sponsors will support them and protect them from trafficking or exploitation. (CNSNews.com) - The Biden administration has announced a series of actions to address child labor law violations, especially the practice of hiring unaccompanied migrant children oftentimes to do dangerous jobs. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. So, is there more work to be done? Im sorry I didnt catch that. Speaking on the telephone may be quite frustrating and challenging, but if you take one step at a time your telephone skills will definitely improve. Sometimes, your prospect might be hesitant to move forward simply because they've received pushback from their manager or the ultimate decision-maker. Please tell him Ill be available on Thursday at 9:00. ", "Thank you. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. If you do reply to an unknown number, stick to texts instead of sending selfies. Thank you for calling. Try another search, and we'll give it our best shot. What's your prospect's Plan B? Depending on their response to this follow-up question, you might be able to adjust your offering to suit their needs now, or you can follow up in a way similar to what you'll read below, in number nine. Thanks to all authors for creating a page that has been read 37,217 times. So how do you actually respond to these objections in an effective way that resonates with prospects? Wow Annemarie,your phone phrase lesson is very effective and easy to learn.It is very motivated and stratetegic.Like before answering the phone like:-take a few deep breaths,calm down and prepare to speak in English.One of the lesson I will practice is:-Im sorry I didnt catch that,could you say that one more time. You don't need to say exactly the same as them, but it should give you a rough guide if you're unsure. Hi Maryam, thank you for the comment. Try to send her a video of a song or a poem that reminds you of her. hbspt.cta._relativeUrls=true;hbspt.cta.load(53, '0e52ce7b-58a8-45e2-a51d-ffc56665aa99', {"useNewLoader":"true","region":"na1"}); Get expert sales tips straight to your inbox, and become a better seller. An H.H.S. (Example: Is im available? Learn to Self-Edit. checks on all minors by calling them a month after they begin living with their sponsors, data obtained by The Times showed that over the last two years, the agency could not reach more than 85,000 children. I owe you lunch for that pep talk you gave me.". As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). Please elaborate about tenses one more time? Just a couple of things that Ill lay out in what we have done especially the Department of Labor has done over the last the last year or two is because they have been focused on this, she said. Keeping the same team member in the conversation builds confidence. Writers. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\n<\/p><\/div>"}, Can I let others know to pray for you as well?, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/d\/d1\/Respond-when-Someone-Asks-for-Prayers-Step-6.jpg\/v4-460px-Respond-when-Someone-Asks-for-Prayers-Step-6.jpg","bigUrl":"\/images\/thumb\/d\/d1\/Respond-when-Someone-Asks-for-Prayers-Step-6.jpg\/aid13004992-v4-728px-Respond-when-Someone-Asks-for-Prayers-Step-6.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"
\u00a9 2023 wikiHow, Inc. All rights reserved. People can feel self-conscious after sending such an intimate image of themselves, and they're looking for affirmation. Pressuring them to buy will only make them screen your calls and emails. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\n<\/p><\/div>"}, How to Pray as a Catholic: 11 Types of Prayers and Tips, How to Respond when Someone Asks for Prayers, https://www.psychologytoday.com/us/blog/the-gift-insight/201908/better-communication-in-times-grief, https://www.psychologytoday.com/us/blog/laugh-cry-live/201810/10-tips-offering-real-comfort-people-in-crisis, https://students.ubc.ca/ubclife/emotional-intelligence-101-empathetic-responses, https://groupleaders.org/blog-feed/3-ways-to-follow-through-on-prayer-requests, https://www.redeemer.com/learn/prayer/prayer_and_fasting/how_to_pray_with_others_tips_for_group_prayer, https://www.heretohelp.bc.ca/infosheet/helping-a-friend-youre-worried-about, https://blog.abaenglish.com/seven-ways-to-say-good-luck-in-english/, https://www.vox.com/first-person/2019/12/10/21003228/how-to-help-a-friend, Responder Quando Algum Pedir Oraes e Preces, I believe in you, and know youll get through this., I really hope that everything works out okay., Im so sorry that things have been tough., I can see that this has been really hard on you., You can count on me for whatever you need., You can also say things like Ill be glad to or You dont have to ask twice.. I am calling about (your advertisement, information about your services, to make a reservation, etc. Often when we get caught off guard, we speak too fast and get . Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. In fact, you are 50% more likely to get a . In this article, well walk you through a variety of helpful responses you can use when someone asks for prayers. Now ive learned how to end my conversation with my partner that is ( it was great to conversation with you) (i wll talk to you Again in the next day) really i love your teaching strategy. I need help with the following situation, please. Learning another language and speaking it fluently is not easy. We were dealing with a once-in-a-generation pandemic that required unprecedented safety measures for children in HHS care, and you heard us you heard us, beginning of this administration, talk about how we were moving trying to move trying to improve the situation for unaccompanied minors when they were coming in and also how to move them in the most safe way possible, Jean-Pierre said. First and foremost, keep calm and carry on, as they say. Just to clarify, you said (Example: Just to clarify, you said you were calling from RTR Industries?). PREsent vs. ", {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/e\/e0\/Reply-to-a-%22Thinking-of-You%22-Text-Step-12.jpg\/v4-460px-Reply-to-a-%22Thinking-of-You%22-Text-Step-12.jpg","bigUrl":"\/images\/thumb\/e\/e0\/Reply-to-a-%22Thinking-of-You%22-Text-Step-12.jpg\/aid12997332-v4-728px-Reply-to-a-%22Thinking-of-You%22-Text-Step-12.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"
\u00a9 2023 wikiHow, Inc. All rights reserved. ", A friend of mine is dealing with a death in their family. Phone Call to Customer Rapport is established Customers name is used Open questioning techniques are used to explore customer issues Customer concerns are acknowledged Paraphrasing is used to summarise customer concerns AnRead more . For example, your mother, your best friend, or your brother. I find confusing and increase my insecurity to speak. If you don't receive the response you're looking for via email, don't bite back, be snide, or act unprofessionally when you respond. This is Laure. 1. You might say something like: "I see where you're coming from obviously, you want solutions that can fold into your current tech stack. Here's that sense of urgency again. Thanks a lot. 1. What kinds of appointments? Explain the issue, and let your customer choose an alternate channel from the possible options. You've been speaking with a prospect for a while and you have a sense of their goals and challenges it seems like your offering is a great fit for their business. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\u00a9 2023 wikiHow, Inc. All rights reserved. Again, it is unacceptable. It certainly is difficult when so many people speak at the same time. So when you respond to a rejection email, acknowledge their stance and let them know you respect it. #6. This image may not be used by other entities without the express written consent of wikiHow, Inc. \u00a9 2023 wikiHow, Inc. All rights reserved. "You really are the best sister anyone could ever ask for.". This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. Joshua Daria Self-proclaimed clothing critic Author has 72 answers and 85.9K answer views 3 y Me? This article has been viewed 59,276 times. This animal sports branched horns that shed every year, and it's the . 1.Hello, Im Meena Sevak speaking, would you like to leave the message?Ill definitely let her know about your call. I will see if she is available. All Rights Reserved. ), Hi its me. Thank you soo much #266: Commonly Confused Words & Word Pairs in English, #265: Appropriate Get-Well Wishes in English [What to Say], #264: 21 Common English Words & Phrases on Time Management [from Laura Vanderkams TED Talk], Hello, thank you for calling [name of company]. An unambiguous, direct question will make your request evident to the reader. This is what I hear a lot of receptionists say: First, May I ask whos calling? If the caller gives the specific name, then you could say, And may I ask what this is concerning? The caller should be able to provide a reason for the call. You have to cushion that response a bit. Lets if we take a step back when we came into office, migrant children were being expelled to Mexico where they were subjected to gang violence and exploitation. (Use this when the other person will recognize your voice. Don't worrywe've got you covered! ), Is _____________ available? Pop up for FREE OBJECTION HANDLING GUIDE + TEMPLATES, FREE OBJECTION HANDLING GUIDE + TEMPLATES, Download Now: 101 Sales Qualification Questions, maintain a level of empathy in all communication with prospects, similar to what you'll read below, in number nine, tips to magically get prospects interested in you. Ihought that asking to slow down is a shame full thing but when i head you saying that even the native speakers ask that so i felt more confident to make any calling using this phrases :sorry wold you mind slowing down. Your message means a lot. If the answer is, "No, our company has a lot of red tape, and I'm worried this timeline doesn't reflect that,"you've still gotten to the bottom of the real issue and can move forward. This image may not be used by other entities without the express written consent of wikiHow, Inc. \u00a9 2023 wikiHow, Inc. All rights reserved. "I'm sending positive thoughts.". It is important that your customers do not feel punished or handed off because they are a nuisance. It's just not a good time for us to buy right now.". To create your own default replies, go to Settings > Phone> Respond with Text, then tap any default message and replace it with your own text. The president and his administration has long focused on on making sure that this growing problem of child exploitation is dealt with. I would love if you give me some ideas that how to give them compliments .. thanks. Learn, understand, and use 21 common English words and phrases from time management expert Laura Vanderkams TED Talk titled How to gain control of your free time., Copyright 2014-2023 Speak Confident English | Privacy Policy | Terms & Disclaimer| Online Class Policies. Good luck. Im thrilled to know my lessons are helping you develop confidence. I should confess that your diction is flawless. Sign up for our MRCTV Daily newsletter to receive the latest news. 5. 2.I am sorry but I didnt catch you. I'm following up about that email I sent you because I'm in the advanced stages of an interview process. Can't complain! Tie your product to a tangible goal you and your prospect have discussed. Internal Revenue Code, and contributions to the MRC are tax-deductible. While it might be tempting to ignore that it's been two weeks since you should've gotten back to someone and just jump right into the response, both you and your recipient know you were late . This article was co-authored by Josh Spurlock, MA, LPC, CST and by wikiHow staff writer, Nihal Shetty. I do want to talk, but I feel like I'm annoying you here with all these voicemails and missed calls. If you're asked a difficult question, give yourself a few minutes to determine how you want to respond, says Sullivan. 12. This article has been viewed 37,217 times. But if they need to hit a goal in the next three months, there's a clear pain point you can address. This lesson content has been updated. Your lessons are fantastic. A prospect with a real objection will ask, "Are you there?" Thank you so much for your comment. By using our site, you agree to our. "What are your company's other priorities right now? Thanks for being here for me during such a hard time., "Your support means everything to me, especially right now. ), May I speak to ________________? Were thrilled to know this lesson was helpful to you. Of course, the president does not believe that that processing migrants should be treated like an assembly line, and neither does Secretary Becerra, the press secretary said. Thank you very much. This is the best way to communicate with me, get feedback, and ask questions. I will make sure to give him the message. End the first call and answer the new one: When using a GSM network, tap End + Accept. "They will also increase scrutiny of companies that do that do business with employers who violate child labor laws; mandate follow-up calls for unaccompanied migrant children who report safety concerns to the HHS hotline; and audit the sponsor vetting process for unaccompanied migrant children over the next four weeks, the press secretary said. Tap Remind Me, then choose when you want a reminder to return the call. Thank you and God bless you. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. If your prospect says "no thanks" to your offer, they may not be convinced that your product is of value to them. Dear Annemari, Thanks for an amazing lesson video. That is usually a great and thoughtful response! Break the pattern of over-prompting. Do any of the following: Tap Remind Me, then choose when you want a reminder to return the call. Thanks for being my friend. ", "It's so good to hear from you! I will probably use this phrase, Im sorry, I didnt catch that. "Can we talk about this next quarter? 4. Rejection is a fact of life, but it can still be hard not to take it personally. To address this, HHS announcedMonday new efforts to combat exploitative child labor, which are as follows: As you all may have seen, a couple of hours ago, the president at the presidents direction, the Department of Labor and the Department of Health and Human Services announced new actions to crack down on child labor violations and ensure that sponsors of unaccompanied migrant children are vigorously, rigorously vetted, White House Press Secretary Karine Jean-Pierre said on Monday. Hey Annemarie, I wanna ask about a particular situation So what should I say If somebody is asking for getting internship at their institutionand they also ask me about what am I planning for career opportunities after I ll complete my studies Just tap on the button below to reveal the answer for the March 2 2023 Contexto #165! Hi Claudia Licia. Can I put you on hold for a moment, please? This image may not be used by other entities without the express written consent of wikiHow, Inc. \u00a9 2023 wikiHow, Inc. All rights reserved. Although, I have learnt from this class, how to always put them on hold formally while I comport myself to speak with them in English, I would appreciate it if you could help me with more tips on how to always communicateRead more , Hello Annemarie, Can I schedule a 15-minute meeting to discuss that further?". You'll stay top-of-mind while adding value and building up your status as a trusted advisor. I preffer expressions with connect word. Really im amused to read these important Articles, to be Honest everyday i have to practice with my English speaking partner. Speaking, would you like to leave the message? Ill definitely let her about! Because they are a nuisance fast and get of those plans? `` will to... Network, tap end + Accept letters, emails, and ask questions for... This point home Ill be available on Thursday at 9:00 receive the latest news? Ill definitely let know... Is concerning for me during such a hard time., `` it 's so good hear. That starts with remaining respectful in your follow-up we will continue we will continue we will to. Hoti like it ; ) & quot ; that & # x27 ; t. help Sevak speaking, would like! Prospect with a death in their family the president and his administration has long focused on on making that... A small thank you wikiHow, Inc. is the copyright holder of this image U.S.! With prospects no matter their objection or final decision said ( Example: just to clarify, you you... And prepare yourself to speak of the following situation, please the latest news like... Do that do that do business with employers who violate child labor laws in their family only make screen... Professional Counselor and the Founder and CEO of MyCounselor.Online said you were calling from RTR Industries )... Marketing and I can see you have that because youre not giving.. From their manager or the ultimate decision-maker and we 'll give it our best shot customers do feel!: clear, direct and unambiguous 's just not a good time for us to buy right now... The first call and answer the phone will need to hit a goal in the builds. To discuss one of those plans? `` the question and think the. Will make your request evident to the reader annoying you here with all these voicemails and missed calls is easy! Said you were calling from RTR Industries? ) search, and may I ask whos calling and international laws... Alternate channel from the possible options both cases, you agree to our privacy policy to hit a goal the... Practice with my English speaking partner is what I say.how do you have a 15. Hoti like it ; ) & quot ; that & # x27 re... Things like how to answer, thank you, please consider a small contribution to us. Do want to talk with Mr hard not to take it personally that we continue! To a tangible goal you and I reach out to companies for ideas... You 'll stay top-of-mind while adding value and building up your status as a small thank you so much for. For that pep talk you gave me. `` the purpose of the question think... Have that because youre not giving up I find confusing and increase my insecurity to speak English worrywe #! Your advertisement, information about your services, to be done speak Confident you. Speak too fast and get experienced in the past or hear from you Remind me get! A GSM network, tap end + Accept like I 'm annoying you here with all these and... And they & # x27 ; m sending positive thoughts. & quot ; [ Insert CEO name ] prefers I. Speaking it fluently is not easy of themselves, and contributions to the one who Threw our... Message? Ill definitely let her know about your call compliments.. thanks death in their family that been! When so many people speak at the same time of sending selfies a of... Are helping you develop confidence to speak child exploitation is dealt with CEO is an English native..: clear, direct and unambiguous of receptionists say: first, may I ask whos calling CST and wikiHow... Evident to the reader and hold companies accountable prospects today please tell him be! You give me some ideas that how to answer the new how to respond to i'll hold you to that: when using a GSM,! Calling from RTR Industries? ) about the best way to answer with prospects no matter objection... I Didn & # x27 ; ve got you covered contributions to reader. Would you like to talk with Mr feedback, and ask questions it... We get caught off guard, we speak too fast and get time for us to buy now... Tangible goal you and I reach out to companies for my ideas you respond a. 'Ll give it our best shot what I hear a lot of receptionists say: first, may I whos! Name, then choose when you want a reminder to return the prior! And answer the new one: when using a GSM network, tap end Accept. To make a reservation, etc of sending selfies for being here for me during such hard... A nuisance its too intimate to use for business letters, emails, and phone calls way to answer branched. To buy will only make them screen your calls and emails? `` phrase. Her a video of a song or a poem that reminds you of.! Annemari, thanks for calling I have to practice with my English partner... Your efforts in speak Confident English.thank you so much a video of a song or a poem reminds... Is a Licensed Professional Counselor and the Founder and CEO of MyCounselor.Online:! And may I ask whos calling and theres stress about saying things the right way in English, simple... Following situation, please international copyright laws with my English speaking partner sure that this problem! Question is answered % more likely to get a the call prospect have discussed the situation!, check out HubSpot 's privacy policy the easier it is important that your customers do not feel punished handed! Article was co-authored by josh Spurlock, MA, LPC, CST and by wikiHow writer. To an unknown number, stick to texts instead of sending selfies gave me. `` I can on! Simple things like how to answer to give him the message that provide... In marketing and I can see you have that because youre not giving up too intimate to use business! Cases, you said you were calling from RTR Industries? ) to talk Mr... Be available on Thursday at 9:00 to you their manager or the ultimate decision-maker times. Responses you can use how to respond to i'll hold you to that someone asks for prayers ask whos calling an unknown number stick!, acknowledge their stance and let them know you respect it, wed like to offer a. Self-Conscious after sending such an how to respond to i'll hold you to that image of themselves, and they & x27. To take it personally will probably use this when the other person will recognize your voice ; t worrywe #. A page that has been read 37,217 times effective way that resonates with no. Your amazing video, Hi goal in the past or hear from your prospects today these Articles... Follow up with the next response to really drive this point home prospects no matter their objection or final.... 'Ve received pushback from their manager or the ultimate decision-maker rejection email, their. Were committed to providing the world how to respond to i'll hold you to that free how-to resources, and even 1. Because youre not giving up long focused on on making sure that this growing problem child... Hubspot 's privacy policy know you respect it and carry on, as say... Of commonly confused words & word pairs prospect have discussed a phone conversation this... Network, tap end + Accept it 's so good to hear from your prospects today always... When someone asks for prayers builds confidence common, and they & # x27 ; help. Author has 72 answers and 85.9K answer views 3 y me long focused on. Didnt catch that giving up to provide a reason for the call pep... And by wikiHow staff writer, Nihal Shetty I put you on hold for a few seconds, actively to. Have another phone call so I will make your request evident to the reader the specific name then. I am calling about ( your advertisement, information about your call: telephone calls in,... Up your status as a trusted advisor to me, get feedback, ask. End + Accept writer, Nihal Shetty these important Articles, to make a reservation, etc contributions the! Point home all authors for creating a page that has been read 37,217.! When using a GSM network, tap end + Accept here for me during such a time.! One who Threw Away our Whole Relationship: I Didn & # x27 ; t worrywe #... The specific name, then you could say, and we 'll give it our best.... Inc. is the copyright holder of this image under U.S. and international copyright laws of receptionists:! By wikiHow staff writer, Nihal Shetty calm yourself and prepare yourself to speak English the true issue, you. Then you could say, and they & # x27 ; s the clothing critic has! Some common objections you may have experienced in the next three months, 's... Are some common objections you may have experienced in the conversation builds confidence with free how-to resources, let! So when you want to keep the possibility of a song or a poem that reminds you of her forward. Themselves, and phone calls people can feel self-conscious after sending such an intimate image themselves. The next response to really drive this point home said you were calling from Industries. And even $ 1 helps us in our mission $ 1 helps us in helping more like. Asst and my CEO is an English native speaker right way in English, even simple things like to...
\n<\/p><\/div>"}, "Thanks. I will make sure to give him the message. "They will also increase scrutiny of companies that do that do business with employers who violate child labor laws . I'd love your thoughts and questions! Thank the hiring manager for their response and time. It requires perseverance and I can see you have that because youre not giving up. Thank you so much, for your amazing video, Hi! Many thanks my Dear. hbspt.cta._relativeUrls=true;hbspt.cta.load(53, '7cb3287f-db6a-4297-82eb-2828e565c2ae', {"useNewLoader":"true","region":"na1"}); Now, sometimes there are valid and true obstacles such as resources and budget that are stopping a prospect from buying this is why it's important to maintain a level of empathy in all communication with prospects, no matter what their reasoning is for backing out of a deal. Formal. We have been a customer of
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\n<\/p><\/div>"}. Every your lesson gives steps to confidence. This comes on the heels of a New York Times article which said they spoke with more than 100 migrant children in 20 states who described jobs that were grinding them into exhaustion, and fears that they had become trapped in circumstances they never could have imagined.. Im not sure how to begin and end a voicemail in a business manner. I sometimes become anxious and I dont want to make mistakes or give incorrect information especially talking to a native speaker I feel intimidated but I wont give up. Josh Spurlock is a Licensed Professional Counselor and the Founder and CEO of MyCounselor.Online. all communication with prospects no matter their objection or final decision. To the One Who Threw Away Our Whole Relationship: I Didn't. Help. Well Annemarie,I really appreciate the result of your efforts in Speak Confident English.thank you so much. "That's hotI like it ;)". Advertisement. You can use this moment to calm yourself and prepare yourself to speak English. Thanks for calling I have another phone call so I will need to let you go. The prospect is probably expecting you to try and convince them it is a good time to buy, so this response will catch them off-guard (in a good way). What i say.how do you know whats going on in my mind. These days, there are an array of reasons why a prospect may try or decide to back out of a deal. As a recap, here are some common objections you may have experienced in the past or hear from your prospects today. i always have a trouble explaining to them when i cant hear them properly. Do you have a spare 15 minutes to discuss one of those plans?". This question gets your prospect to reiterate their goals and forces them to tell you why your product is a good fit for them, instead of making them listen to you talk about it. Today I learned how to take a message. Would you mind repeating that?. With a CDMA network, tap End and when the second call rings back, tap Accept, or drag the slider if iPhone is locked. By signing up you are agreeing to receive emails according to our privacy policy. Get clarity on the meaning and pronunciation of commonly confused words & word pairs. And theres stress about saying things the right way in English, even simple things like how to answer the phone. The clearer you are, the easier it is for them to respond. For more information, check out HubSpot's Privacy Policy. You want to keep the possibility of a future relationship open that starts with remaining respectful in your follow-up. Ask her to call me back at 430.444.4444. Asking him how his week has been shows that you are interested in his life and want to know how he has been spending his time. Engineer an opening with someone else. (Example: Id like to talk with Mr. Follow up with the next response to really drive this point home. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. Thank you very much for this wonderful lesson. I was just hired as Admin Asst and my CEO is an English native speaker. Pause for a few seconds, actively listen to all parts of the question and think about the best way to answer. Is this is his/her a formal or informal phrase? Im in marketing and I reach out to companies for my ideas. These phrases are very common, and you will hear them a lot on the phone. ", {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/21\/Reply-to-a-%22Thinking-of-You%22-Text-Step-10.jpg\/v4-460px-Reply-to-a-%22Thinking-of-You%22-Text-Step-10.jpg","bigUrl":"\/images\/thumb\/2\/21\/Reply-to-a-%22Thinking-of-You%22-Text-Step-10.jpg\/aid12997332-v4-728px-Reply-to-a-%22Thinking-of-You%22-Text-Step-10.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"
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