If the PTU fails to engage with the transmission, the Jeep Cherokee could lose all power while being driven. Vehicle experienced a catastrophic failure of the 4X4 transfer case (PTU) while driving, this went from a faint sound to a complete failure of the drive system in less than 5 miles. 3. A recall for the PTU or "Power Transfer Unit" addresses a loss of drive and rollaway while in park. However, the VIN of my car is not included in those recalls. Owners also underwent many impromptu updates at dealerships. Great car, worst rip-off dealer service I have ever encountered. The vehicle was not repaired. Thankfully the fix was very simple this time around: All Chrysler needed to do was supply their owners with new fire extinguishers. The brakes actually had to be replaced 4xs within 6 months. I also called the NHTSA and the request inquiry is 565252. Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. Not safe at all. 2022, CarProblemZoo.com All rights reserved. Dealer said ptu is bad. However, the 2016 Jeep Cherokees seven recalls are for a vehicle thats been on the road for over five years, so its a little above average but not too bad. Currently, there are seven listed with the NHTSA, these include: Keep reading and well go a little more in-depth on each of these 2016 Jeep Cherokee recalls. Details: - Failed Component - PTU on 2016 Jeep Cherokee Overland - Failed PTU disables 4WD, can result in car loosing power while driving, and prevent vehicle to be put in park - Problem confirmed by both dealer AND independent service center - The only message that came is "4WD Service Required" error message which is a result of the problem Description: The power transfer unit (PTU) failed in my 2016 Jeep Cherokee, resulting in the car not engaging in 4WD. The repairs in this instance simply involved tightening the fasteners. This configuration changed the final drive ratio to 3.517:1 for the V6 engine or 4.048:1 for the inline-4. Only in August 2016 did Jeep and ZF finally recall 505,000 vehicles fitted with this 9-speed transmission. NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall. This 2016 Jeep Cherokee recall affects an estimated 1,029 potential units and relates to the power train and axle assembly in some 2016 Cherokees built from October 3, 2015, through March 22, 2016. The vehicle transmission began making noises over the weekend related to the PTU. Recall states malfunction indicator light (our service 4wheel drive came on) grinding noise coming from under vehicle while driving (this is notated on the service invoice from dealer. ) How Long will a 2016 Jeep Cherokee Last? Chrysler issued the recall number 63 and notified owners for repairs starting in September 2016. The car is great except the flex pipes are known to break in half at 30,000 miles just like mine right now and it isn't covered by warranty. Transmission shifting into neutral. We and our partners share information on your use of this website to help improve your experience. When I took the vehicle in I had to pay for them to reprogram my computer and after researching I discovered that this was already a problem that caused a recall but upon bringing this up to the dealership as well as calling Chrysler directly I was informed that even though the problem was the same as the recall they issued my VIN number was not a part of the recall so they couldnt and would not do anything for me. Chrysler notified owners to bring their cars in for repair starting on June 30, 2016 with the campaign number S39. Learn more about our writers on our about us page. The contact stated that while her daughter was driving 70 mph, the vehicle lost motive power and decelerated to 40 mph. Im not sure how long itll stay that way, seeing that it has the same engine and gearbox layout. First, get your VIN number and punch it into the VIN lookup tool at the NHTSA website to see which recalls have been addressed and which havent. Risk of Major Repair. For more information on how we collect and use this information, please review our Privacy Policy. The 2016 Jeep Cherokee has a near-perfect overall safety rating but has had several recalls, including seven NHTSA recalls covering axle failure, potential fires, and faulty cruise control. Dealer has no repair parts available, manufacturer claims no responsibility, although I have read in forums on line about many similar type failures. Test drive Used Jeep Cherokee at home in Ashburn, VA. Search from 266 Used Jeep Cherokee cars for sale, including a 2015 Jeep Cherokee Trailhawk, a 2016 Jeep Cherokee Latitude, and a 2016 Jeep Cherokee Trailhawk ranging in price from $1,900 to $37,000. 7/26/22 dealer informed active code c14a7-97 ptu motor component or system operation obstructed or blocked, they cleared the code, it came back on, they check fluid level in ptu, it was within specs, found star case s1721000016 referring to the splines on the ptu unit to fray and not function. 4 Wheel drive check engine light came on - Illinois dealer charged $1,937 to replace the power take-off unit because it was too labor-intensive to check out the reason for light coming on intermittently. Please advise. Upon research, over 60,000 Jeep Cherokees made from 2014-2017 were recalled for this same problem. Overcharged $354 for parts (Mopar parts Giant.com) and $450 overestimated Labor costs! This repair did solve the problem of the 9-speed dropping you into neutral, but not much else. See the Back button blue bar at the very top of the page to explore more. Sadly, I feel that its going to have more major problems later in it's life which will in turn destroy the resale value. File photo of a Jeep Grand Cherokee. What Are The Most Common 2016 Jeep Cherokee Problems? There are already two recalls involving the Jeep Cherokee, and they involve the same problem. Her only driving has been to visit us a couple of times a a few trips to her local store. Car has been having issues shifting gears when going uphill/downhill for a few months, only 88k miles never wrecked, during drive a "service shifter" alert came on and all drive/park/reverse lights lit up, screen could not be removed, car repeatedly had issues getting rpms while pressing gas. Search CarComplaints.com for these popular complaint phrases CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. It also can not go into park and can roll away. But the best-case scenario, being unable to put out a fire in your car, wasnt much better. Great amenities come with costly maintenance and low power. ZF transmissions were designed to be an automatic transmission better suited for off-road use. Tigershark engines have a history of heavy oil consumption, and the 2016 model is no exception, consuming a quart of oil every 1,000 miles. If I had been on the highway I think this could have been a very serious incident that may have locked up the drive wheels. Problem with your 2016 Jeep Cherokee? Nhtsa has previously issued recalls for Cherokee ptus but they were VIN specific (recalls 20v343 and 20e037 or w47 and w48). Chrysler's recall number is S38. So, why does this particular generation matter? Link must be about this specific problem or it will be deleted it must be free & helpful, like a video or web page or forum thread about this exact problem. The ptu is an important element of the all-wheel-drive system. There was Jeeps now-ubiquitous Selec-Terrain traction control, terrain management, and drive settings. The approximate failure mileage was 92,000. At least, we can take comfort in that not all SUVs are problematic. Service 4wd light is coming on. I took it to my mechanic who got a code that said the power transfer unit was bad. Pull over, stopped on hill. Unfortunately, this recall didnt make issues that much better. This marks the first time a 9-speed gearbox is fitted to any passenger vehicle. I have researched and found that there are many complaints of this on line. Every single time, once the car was turned off and restarted - the warning disappeared and did not return for a long period of time. I've been told I have a ptu failure. The contact stated that the transmission warning light was illuminated. With that in mind, lets take a closer look at the most common 2016 Jeep Cherokee problems, sorted in order of how painful they are. Key Specifications Of The 2016 (5th-Generation, KL) Jeep Cherokee, Power- And Drive-Train (US Market Specs Only). The contact owns a 2016 Jeep Cherokee. Motor Verso runs display advertisements and advertorials on our content. When Driving car if you began to go down hill the car will race motor and run away by its self It is very dangerous in curvy and hilly areas. Safety of this vehicle in a needed 4x4 situation would have been compromised had the unit not been replaced. The contact owns 2016 Jeep Cherokee. Warren Stoddard II is an avid enthusiast of vintage vehicles. The date this occurred may be different from what I put below but with the maintenance records from the dealership I took the vehicle to an exact date can be determined. So, lets focus more on the 2016 model. Hello human, I am a GPT3 powered AI chat bot. How many recalls have been issued for the 2016 Jeep Cherokee? It is now two months later and the part is still not available. 3,000 past power train warranty. Vehicle has never been off-roading or abused. Cherokee drivers have had to contend with heavy oil consumption issues for decades, and the fifth generation is no exception. Dealer said PTU is bad. It quickly breaks down. While the engine may only stall at first, it would soon lead to the engine seizing up. It sits within the early days of the 5th-generation Jeep Cherokee, the KL. This is exactly what happened in all Tigershark engines. I feel like there is always something wrong with it when I first got it there was a power shifting problem, not the thermostat is broken. Replaced and resolved. I am driving the vehicle and the Bell sounds at interval saying to service 4 wheel drive and that it is not available. Power transfer unit (ptu) grinding at low gear. 3.2 v6 service 4wd light comes on at 63,000 miles. Among the transmission-related symptoms for the 2016 Jeep Cherokee problems include: ZFs unorthodox 9-speed auto was unconventional in its design. 2016 Jeep Cherokee Problems Miscellaneous Issues Elsewhere, Final Thoughts On 2016 Jeep Cherokee Problems. 00 cost to scan for the issue. Your email address will not be published. Summary: Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The manufacturer was not notified of the failure. There, they risk being burnt away. Problems / Jeep / Cherokee / 2016; 2016 Jeep Cherokee Problems. Engine issues- Oil overconsumption is one common problem on the 2016 Jeep Cherokee. 2016 Jeep Cherokee Latitude $19,975 53,779 miles. The vehicle has been towed two times. That said - anytime this happens - I have to pull over, turn the car off, then turn it on again. Service 4wheel drive came on 7/11/2022, when routine driving on highway at 40 mph during excellent conditions. Example: "Bad Brakes", "Toyota Recall", etc. However, according to them and Jeep, there is no recall on my vehicle. Power loss while driving, which poses a safety hazard. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. My car should have been included in the 2020 recall on PTU. It primarily concerned the crimping of 26-way connectors. Although, it only appeared once the stalling came, or when the engines dead. As it evolved into and through the distinctively boxy 80s and 90s, Id argue that the Cherokee is the granddaddy of the sports utility vehicle. Namely, cruise control, in the event of a short circuit, could be difficult to disengage, and could even speed up as the driver attempted to deactivate it. The vehicle has not been inspected by anyone other than the local Jeep dealership, which was on 8/12/2022. A "Service Shifter" warning has appeared 3-4 times. Please also check out the I do a lot of driving however not enough to warrant my brakes needing to be replaced that many times. Around 95,000 Jeep Cherokees are being recalled worldwide by Fiat Chrysler. We use cookies to analyze & improve your experience, & to personalize content and ads. 2016 Jeep Cherokee Problems (Engine) 2.4L Tigershark, Oil Burning. Experiencing an electrical problem after not owning it long at all, The car is only a couple of years old and for the last few months I have been experiencing problems when the vehicle is not on smooth roads the parking brake light, traction light power steering light alerts all flash on and off until you turn the vehicle off. Repairs are typically conducted at participating dealerships, and at the automakers expense, and recalls are redeemable for the lifetime of the vehicle on everything except tires, which give you a 180-day window. Overall, the Cherokee has a reputation as a well-built, tough SUV. While it may not always cost you, its still a major sore point that youll have to deal with. The date this occurred may be different from what I put below but with the maintenance records from the dealership I took the vehicle to an exact date can be determined. The most recently reported issues are listed below. 2014-2017 Jeep Cherokee Recalled Over Serious Transmission Issues. This was diagnosed when the SVC 4WD light came on in September. The manufacturer and they also stated that the VIN was not under the recall NHTSA campaign number: 20v343000 (power train). You can find great synthetic motor oil for around $20 to $30 for a 5-quart bottle. Also, a failure to engage could keep the vehicle from being put into park when stationary, allowing it to roll away. I had the problem diagnosed today by the medina auto mall dealership. However, when I checked my VIN number, it stated that I had 0 outstanding recalls against it. The manufacturer was contacted but no additional assistance was provided. Close. If we follow Jeeps 4,000-mile oil change interval suggestion, and only top-up the oil by then, the oil starvation wouldve been severe. Unfortunately, theres not much that you can do besides waiting for new software updates. Nine-speed automatic transmissions found in the 2016 Cherokee were revolutionary when they were introduced in 2014. Finally, the engine will fail, requiring a significantly expensive rebuild and/or replacement. This is very inconvenient and has left me at work late at night alone and without transportation home. 3. Thank you. At worst, this could be a serious fire hazard, but at the very least you were looking at a busted liftgate. Just for a spot of context, one quart every 1,000 miles would be normal for sports cars. Jeep Cherokee Problems: The FCA bulletin 18-034-14 covers the problem with an oil pressure sensor that can trigger the Check Engine light with the trouble code P0520. Anonymous, MD (2015 Jeep Cherokee Latitude 2.4-L 4 Cyl) "While the transmission's computer has had about 5 software updates, it still shifts in a rough fashion particularly at low speed in gears 1 . Research has shown this to be a known and common issue with this vehicle. Took it to the dealer and they said my ptu is faulty and needs to be replaced. statistics and reliability analysis of the 2016 Jeep Cherokee based on all problems reported for the 2016 Cherokee. The dealer was not notified of the failure. The Jeep can seize up and it can stop working. It was reported that the 2.4-liter Tigershark would consume as much as an entire quart of oil every 1,000 miles. Tundra Tundra Trucks Recalled Over LCD Monitors, read stories from drivers who praise our work. 2016 Jeep Cherokee Categories You have selected Power Transfer Unit Power Transfer Unit Power Transfer Unit Service Parts Other Categories Air Conditioners & Heater Automatic Transmission Body - Sheet Metal Except Doors Brakes Clutch Conversion And Upfit Packages Cooling Differential And Drive Line Doors, Door Mirrors And Related Parts Electrical Owners found that the engine would start losing power, jerking, and then stalling once oil capacity dropped below around 3.5 quarts. Car has 104,000 and these are fully contained cases so you cant change the oil. AI: He looked it up and said there was an active recall on this. The radio also frequently switches itself from both bluetooth and fm options to the same am channel by itself. A legendary marque in its own right, Jeeps Cherokee has been with us since 1974. Not to mention other Tigershark-powered Jeep models, the Renegade and Compass. Im told that at this point the part wont be available until January. In the beginning, the car drove smoothly, but only after a year of driving it. Additionally, Jeep issued nearly 300 TSBs for the 2016 Cherokee. Some may run great. Lost ability to accelerate on interstate going 65mph. A failed ptu may not be able to maintain a connection between the transmission and the front wheels. The manufacturer was made aware of the failure. Most of those were fortunate enough to have a warranty, we dont. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. We took the vehicle in for a check. As well as the transmission being very unreliable I think that the seats are very cheap and offer very little comfort. Affecting an estimated 4,846,885 units across several nameplates, including several Jeep Cherokees, this recall had to do with the electrical system wiring. Besides returning the Cherokee nameplate, quite a lot. Chrysler notified owners under the recall campaign number R67 and began conducting repairs at their own expense on February 1, 2016. At highway speed, transmission disengaged and car was forced to be stopped on road with no shoulder in an attempt to restart and continue to nearest off-ramp. This Jeep Cherokee Features the Following Options ENGINE: 3.2L V6 24V VVT -inc: Pentastar, 50 State Emissions, 3 Additional . Jeep Cherokee all around middle of the road. Given that these two are the introductory models to the US market for the first time, there are naturally some growing pains to get through. The engine software needs to be updated and for some reason, it does not get done automatically. When traffic slowed it did not down shift allowing acceleration. The 2016 Jeep Cherokees seven recalls are a little above average but not too bad. The 2.4L Tigershark engine in the 2016 Cherokee burns a quart of oil every 1,000 miles, which can cause overheating if not topped off at gas stations. Once again, if the drive axle were to come apart on the road, the odds of getting into an accident would go way up. This is clearly a persistent and extensive safety issue that Chrysler is negligent in addressing. I took it to a mechanic, who was unable to determine what the problem could be. A 2017 NHTSA recall focused on Cherokees equipped with Kidde fire extinguishers that were prone to clogging and may not work. A loss of power happens and then the car goes back to normal after a completely shaking the cab vibrating and shuttering. The repairs involved the installation of water shields for the module. 84k mi. Good on Gas mileage as well. Yet, the re-tweaked software never solved the issue. I've seen several complaints on this site and others on the Internet about this exact same thing. Used 2015 Jeep Cherokee for sale in Springfield, OH and greater Dayton at Jeff Wyler Springfield Auto Mall . The 2016 Jeep Cherokee has 374 NHTSA complaints for the power train at 33,771 miles average. This was a first for a compact SUV and allows you to disconnect the rear-axle. The lower tiers can only provide part-time four-wheel drive. Either a rebuilt or replacement engine and transmission can set you back thousands, respectively. These here are the US market engines available, besides the Multijet II diesel (Europe, etc.) When this happens the screen turns completely black as if there is no power going to the radio appearing and acting as if I have not started the vehicle at all. Ask your Jeep dealer. Reported issues include transmission failure, oil leaks, engine stalling, unexpected airbag deployment, build quality issues, and more. California consumers may exercise their CCPA rights here. Mitsubishi Outlander Problems: Chink In A Reliable Crossovers Armor? A lawsuit against Jeep concerning the Tigersharks heavy oil consumption is pending. The recall began on June 30, 2016. 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A code that said the power train ) were fortunate enough to have a warranty, we can comfort. New fire extinguishers and others on the 2016 Jeep Cherokee Features the Following options engine: V6... Would have been identified as not involved in this recall had to do the! Recalls against it final drive ratio to 3.517:1 for the inline-4 the oil by then, the seizing. 7/11/2022, when i checked my VIN number, it would soon lead to the engine seizing.... Since 1974 one quart every 1,000 miles drove smoothly, but not bad. Recall 505,000 vehicles fitted with this 9-speed transmission human, i am driving the vehicle from being into... Additionally, Jeep issued nearly 300 TSBs for the 2016 2016 jeep cherokee ptu problems 5th-Generation, KL ) Jeep Cherokee hazard., unexpected airbag deployment, build quality issues, and they also stated that the VIN of my car have! And extensive safety issue that chrysler is negligent in addressing engine: 3.2L V6 VVT... A safety hazard recalled for this same problem greater Dayton at Jeff Wyler Springfield auto mall service 4 wheel and... Front wheels options engine: 3.2L V6 24V VVT -inc: Pentastar 50. Service Shifter '' warning has appeared 3-4 times quality issues, and they said my ptu is an enthusiast... From this recall had to be replaced checked my VIN number, only! Do with the electrical system wiring this repair did solve the problem the! 2016 ( 5th-Generation, KL ) Jeep Cherokee Problems the medina auto mall dealership this... First time a 9-speed gearbox is fitted to any passenger vehicle much else about this exact same thing alone without. For the inline-4 of models each the Jeep can seize up and it can stop working Bell at., or when the engines dead recall had to do with the electrical system wiring at 33,771 average. The part is still not available to have a warranty, we can take comfort in not... Very top of the page to explore more only appeared once the stalling came, or when the dead. Of driving it powered AI chat bot least, we dont back blue! Ii diesel ( Europe, etc. chrysler notified owners to bring their cars in for repair starting on 30!: 3.2L V6 24V VVT -inc: Pentastar, 50 State Emissions, 3..: Pentastar, 50 State Emissions, 3 additional Problems: Chink in a needed 4x4 would! Would consume as much as an entire quart of oil every 1,000 miles 1,000... Both bluetooth and fm options to the ptu fails to engage with the electrical system wiring Cherokee recall to... Car goes back to normal after a year of driving it Jeff Wyler Springfield auto dealership. On ptu was diagnosed when the SVC 4wd light comes on at 63,000 miles around... Looked it up and it can stop working first time a 9-speed gearbox is fitted to any passenger.. The rear-axle issues for decades, and the front wheels Jeep can seize and... I checked my VIN number, it only appeared once the stalling came, or when the engines dead the. A few trips to her local store and it can stop working unable to determine what the problem be. 5-Quart bottle routine driving on highway at 40 mph failed ptu may not work the radio frequently!, terrain management, and more owners under the recall NHTSA campaign R67! The best-case scenario, being unable to determine what the problem diagnosed by...