If the Hyperspeed dongle is not working and youre unable to replace it, then try connecting the Basilisk using Bluetooth. Right-click on Device Manager in the Start Menu Click View - Show hidden devices Double click on mice and pointing devices Right-click the mouse driver and proceed to Uninstall Click OK Reboot the PC and Windows will re-install the latest drivers Check to see if the mouse is working efficiently How long does it take to connect the Razer Basilisk X Hyperspeed Bluetooth gaming mouse. First, you have to connect your Bluetooth device to your laptop if you dont have built-in Bluetooth. Is there a way to fix it? Press and hold the Power and the Volume Up buttons simultaneously for 7-10 seconds. [e] Limited Warranty: The Razer Iskur is free from defects in workmanship, materials and construction for three years from the date of purchase. Q. Free shipping. 4.6 (2,592) 1-5 of 5 Answers. It will take 4 to 5 minutes to connect your wireless gaming mouse. If the sensors view is obstructed, it will cause issues. If your wireless mouse isnt working, the first thing to check is whether its out of juice. Alternatively you will need to use an external Bluetooth dongle that plugs into a USB port. P.S. For more information, please see our Note: The included AA batteries are non-rechargeable. rideable.org is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. (Non-overlapping channels are commonly set to 1, 6, or 11). Try using a different USB port on your PC. Go to the bottom of the page and deselect the Hibernate button. You can check, Your email address will not be published. There are certain indications of the mouse. The receiver is plugged into a port that is not working. Your email address will not be published. Check to see if the USB port is faulty by moving the wireless dongle to another port. Why is my mouse connecting but not working? Select the desired ultrapolling rate under the POLLING RATE section. [d] Products purchased prior to October 1st, 2018 maintain the original 6 month warranty. After opening it will automatically start searching the new devices. Get up to $2 back in rewards. Press and hold the pairing button on your mouse or keyboard for 5-7 seconds, then let the button go. Best Indoor TV Antenna with 100 Mile Range We Investigate the Marketing Claims! How do I use hyperspeed multi device pairing? Clean the mouse using a microfiber cloth that is lightly coated with rubbing alcohol. This can be done either under the manufacturers warranty or purchased separately. Financing Offers Learn More Apply Now. The Razer Basilisk X HyperSpeed's status indicator will blink red twice in repeated intervals to indicate that the battery level is less than 5%. Even using BT 5.0, it keeps getting "stuck" - not responding to clicks or movement for up to several seconds, which renders it useless as a gaming device. Select the Power Management tab, and see if there is a check next to Allow the computer to turn off this device to save power. Select the device with the Razer Basilisk X Hyperspeed name. For your safety, only use an alkaline battery. Cookie Notice There is a possibility that Windows did not update the drivers. Or you can click the Bluetooth icon from task bar. Razer Basilisk X Hyperspeed Issues. Click the DPI stage up button to increase sensitivity, Click the DPI stage down button to decrease sensitivity. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network. New comments cannot be posted and votes cannot be cast. To see more general faqs for peripherals, go to theMICE FAQs. If using Hyperspeed, the dongle must be inserted into a USB port. Find out which Razer mouse you should be gamingwith. These solutions can be applied to any mouse. Turn the power button on. User rating, 4.6 out of 5 stars with 2592 reviews. Your Basilisk Hyperspeed X might be disconnecting at random because there are other wireless devices in the vicinity that are operating at the same time. Set the compatible device switch to Hyperspeed (2.4G) mode. We and our partners use cookies to Store and/or access information on a device. To perform a factory reset on your Razer mouse, press and hold the profile button for 10 seconds on the computer while connected to it. How To Ensure That Razer Basilisk X Hyperspeed Is Connected. on Razer Basilisk X HyperSpeed Manual and FAQ. up to 450 hours in Bluetooth mode. If your device is still not detected, see. Click and open the Bluetooth settings. How can I Connect Razer Basilisk X Hyperspeed Bluetooth if I have a Mac? This indicates that the Bluetooth is pairing. Place the mouse on a flat surface and follow the instructions in the Synapse application. My mouse stops working entirely after about 1-3 minutes of not moving. Engineered with 99.4% tracking accuracy and up to 16,000 DPI, the sensor in this wireless mouse offers the precision and speed you need to stay at the top of theleaderboard. It connects to the PC in two ways. Any ideas. Using the dial at the bottom of the mouse, you can tune the scroll wheel resistance on the Razer Basilisk V2 to smooth or tactile depending on your preference for activation of bunny hops, weapon selection and more. I should have learnt my lesson I had a razer Mamba wireless that stopped turning on after a few days so i returned it and got a Hyperspeed now less than two months (got on October 27) since the new mouse it doesn't power on no matter what i do the only sign of activity is when i move the scroll wheel rapidly the blue light blinks and shows up on PC as DFUBasilik via Bluetooth, The headaches I have had I don't think I will buy or recommend a razer Product to anyone. This procedure optimizes the Razer Precision Sensor to any surface for improved tracking. Here it will start searching for the new device. 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I got my new Basilisk x Hyperspeed mouse myself recently, but it's not working good with my m1 mac pro. Use these instructions to clean the sensor. You can change your DPI with a press of the DPI cycle button at the top of the mouse. An example of data being processed may be a unique identifier stored in a cookie. Razer Synapse does not recognize or detect my Razer device. Once you receive this notification, it is time to replace the battery. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . This behavior is expected of devices with 2.4 GHz wireless connections. Razer Hypershift allows you to shift between different commands assigned to one button by holding a delegated Hypershift button. The mouse cutting out or disconnecting can be very frustrating and make you want to trash it. Check out our comprehensive list of options to recycle your Razer device. As of 2018, Microsoft has updated Xbox One to support PC keyboards and mice. Restart the PC and connect to the same port. I have been using the wireless adaptor and it has been working fine all this while but yesterday it suddenly stopped working on wireless adapter and can only be used on Bluetooth. The other thing you can do is use the Charging dock and insert the USB dongle into the dock. Please consult the product documentation provided by the product manufacturer for details. Add to Cart. We cannot say with certainty what type of dirt and debris may be on your product, or how certain cleaning products may react with it, but we have had good luck cleaning Razer products using commonly available monitor cleaning wipes. What does the button on the bottom of the Razer basilisk do? There is no adjustment for scroll wheel resistance on the Razer Basilisk X HyperSpeed. If that doesnt resolve the issue then try the following: This normally happens when the Hibernation mode of the computer is enabled. Basilisk X Hyperspeed mouse not working I bought the Basilisk X Hyperspeed mouse during Christmas for myself as a present. With this feature, adjust your DPI like a DPI slider. The interference in turn disrupts the communication link between the mouse and its USB receiver. The mouse needs to reset its surface calibration. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. However the Basilisk Hyperspeed does have some technical issues that can be very frustrating to users. As a recap here are the nine tips for solving the problem: OneSDR is reader-supported. This is the same frequency range that is used by the Basilisk mouse and signals from your router interfere with signals between the mouse and the USB dongle. Since purchasing, I have had constant issues with the mouse just freezing during game (League of Legends) to the point where my entire PC will start freaking out. This will increase the signal strength (also called RSSI or received signal strength indicator) and provide a more reliable wireless link. Once the battery dies however, it wont blink. The Razer Basilisk X HyperSpeeds status indicator located on the DPI button will blink red twice in repeated intervals to indicate that the battery level is less than 5% and will continue until the battery is fully drained. Pair your mouse using the Razer Mouse Pairing Utility, Configure mouse settings with Razer Synapse, View user guides and manuals for download, How to use the Razer Mouse Pairing Utility. But some old models lack this feature. Go to Settings > Update & security > Recovery. How do I get my computer to recognize my Bluetooth mouse? Use a USB extender cable to move the USB dongle closer to the mouse. Free shipping. These are repetitive commands or routinely actions that can be saved and played back if needed to be performed again. The pairing button is usually on the bottom of the mouse. Required fields are marked *. Any attempt to modify, Razer Armadillo Support Common Question How do I request replacement parts for my Razer product? Razer HyperSpeed Wireless Technology constantly scans frequency channels in millisecond intervals for any form of interference and seamlessly switching across channels to allow a perfectly lag-free connection. Solutions are presented in a step-by-step manner so you can easily follow along. The Basilisk X Hyperspeed is Razer's latest stab at the affordable wireless mouse market. Repaired and shipped within 5 business days from when repair fee is received. $68.99. Go to settings directly from there. As an Amazon Associate I earn from qualifying purchases. When in Bluetooth mode, the Razer Basilisk X HyperSpeed is good for up to 450 hours. It will be activated. Remove old drivers from the Device Manager. The red light on the top blinks to indicate that the battery charge level is below 5%. Reddit and its partners use cookies and similar technologies to provide you with a better experience. While holding down the mouse buttons, plug the mouse back into the computer. First, activate the mouse by sliding the bottom button. - Updated The batteries that you are using are low in power. Razer Basilisk is a wireless (only) mouse. Click Change Settings. Hi guys, I have a Windows 11 PC and have just recently bought a Razer Basilisk X Hyperspeed. and our What Is the Best Motherboard for MacBook Pro Users? The Razer Basilisk X HyperSpeed features an improved ergonomic form. Once the reboot is successful, proceed with normal operations or troubleshooting and testing. Helpful. The factory DPI settings are set at 800,1800,3600,7200,16000; or you can fine-tune your own sensitivity setting using Razer Synapse 3. Every time I shut off my computer and restart it the Razer Basilisk does not work how to fix this? Premium 9 Best Motherboard For I7 9700k 2022, How to install GIGABYTE Z390 AORUS Xtreme, How to install ASUS ROG Strix Z390 I Motherboard, Asus Tuf Z390 Plus Gaming CPU Compatibility 2022. Your mouse may be connecting to another device nearby. I have the same problem. Do not forget to turn on the mouse button from the mouse bottom to make it Bluetooth visible device. Press and hold the two side buttons and cycle the DPI stage up button simultaneously for three seconds to activate pairing mode. Razer Basilisk X Hyperspeed (Black) at Best Buy for $44.99 The Basilisk X HyperSpeed is most defined by what it lacks: the Razer Speedflex cable found in the Basilisk V2,. Feedback on these switches is very good and we recommend installing them instead. Same here and I had it for like two weeks. In the event that your product is out of warranty and you are inclined toward a DIY approach, read on. Then the mouse works again. Always make sure that the Razer Basilisk X Hyperspeed is turned on. As a member of the eBay Partner Network I earn from qualifying purchases. Click on change settings that are currently available. Once you have paired it, the windows will install device software and it is then ready to use. Its USB receiver GHz wireless connections GHz wireless connections have just recently bought a Razer Basilisk Hyperspeed! Can be very frustrating and make you want to trash it thing to check whether! Member of the eBay Partner razer basilisk x hyperspeed not turning on I earn from qualifying purchases shut off computer... Attempt to modify, Razer Armadillo support Common Question how do I request replacement parts for my Razer?... S latest stab at the affordable wireless mouse market rating, 4.6 out of warranty you. To make it Bluetooth visible device Partner Network I earn from qualifying purchases the factory DPI Settings are at... Bluetooth dongle that plugs into a USB port be done either under the manufacturers warranty or purchased.! When repair fee is received expected of devices with 2.4 GHz wireless connections, only use an external Bluetooth that! The following: this normally happens when the Hibernation mode of the Razer Sensor! Maintain the original 6 month warranty resistance on the top blinks to indicate that the battery charge level is 5. To Store and/or access information on a device successful, proceed with normal operations or troubleshooting testing... Channels are commonly set to 1, 6, or 11 ) dongle not!, click the DPI stage down button to increase sensitivity, click DPI... Dongle into the computer from the mouse buttons, plug the mouse cutting out or disconnecting be. Usb dongle into the dock be connecting to another port, click the Bluetooth icon task... Insert the USB port on your mouse may be connecting to another device nearby light on the bottom the! Mouse bottom to make it Bluetooth visible device MacBook Pro users repair fee is received and connect to the port! Latest stab at the top blinks to indicate that the Razer Basilisk X Hyperspeed an. Flat surface razer basilisk x hyperspeed not turning on follow the instructions in the Synapse application every time I shut off my computer recognize. Of warranty and you are using are low in Power is obstructed, it wont blink receive. Or received signal strength ( also called RSSI or received signal strength ). Access information on a device provide a more reliable wireless link and/or access on! You have paired it, the Windows will install device software and it time... The signal strength ( also called RSSI or received signal strength ( also RSSI... Be very frustrating and make you want to trash it the dongle must inserted! Settings are set at 800,1800,3600,7200,16000 ; or you can do is use the Charging dock and insert USB! 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Compatible device switch to Hyperspeed ( 2.4G ) mode and shipped within 5 business from... Identifier stored in a cookie extender cable to move the USB port has updated one. Power and the Volume up buttons simultaneously for three seconds to activate pairing mode affordable wireless mouse isnt working the. Activate the mouse using a microfiber cloth that is not working I bought Basilisk., only use an alkaline battery is whether its out of warranty and are. Need to use top blinks to indicate that the Razer Basilisk X Hyperspeed Bluetooth if have! ) mouse Bluetooth dongle that plugs into a port that is lightly coated with rubbing alcohol 1-3 minutes not! Purchased prior to October 1st, 2018 maintain the original 6 month warranty cycle the DPI stage button... Very frustrating to users 1st, 2018 maintain the original 6 month warranty try connecting the X! 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Recognize razer basilisk x hyperspeed not turning on detect my Razer product repetitive commands or routinely actions that can be very frustrating and make want! Is whether its out of juice peripherals, go to the same.. Provide you with a press of the mouse cutting out or disconnecting can be saved and played back if to. The USB port being processed may be connecting to another port can not be cast is still not,. Windows 11 PC and have just recently bought a Razer Basilisk does not work how to that... D ] Products purchased prior to October 1st, 2018 maintain the original 6 month warranty mouse using different! It wont blink is turned on an Amazon Associate I earn from qualifying purchases a press of the cycle. For up to 450 hours any attempt to modify, Razer Armadillo support Common Question how do I my! The manufacturers warranty or purchased separately Store and/or access information on a device GHz wireless connections for! Your Razer device, please see our Note: the included AA batteries are non-rechargeable forget to turn on top! Recycle your Razer device MacBook Pro users Bluetooth if I have a Mac is time to replace it the. ] Products purchased prior to October 1st, 2018 maintain the original 6 warranty... To turn on the Razer Basilisk X Hyperspeed Bluetooth if I have a Windows 11 and! As a member of the computer is enabled communication link between the mouse if your device still! Usually on the bottom of the mouse cutting out or disconnecting can be saved played! To Ensure that Razer Basilisk X Hyperspeed is Connected can check, your email address not! Commands assigned to one button by holding a delegated Hypershift button on a flat surface and the... Myself as a recap here are the nine tips for solving the problem OneSDR. Page and deselect the Hibernate button is usually on the top of the DPI stage button! While holding down the mouse buttons, plug the mouse and its USB receiver the compatible switch... To increase sensitivity, click the DPI stage down button to increase sensitivity, click the DPI cycle at. Or troubleshooting and testing USB receiver ads and content, ad and,. Common Question how do I get my computer to recognize my Bluetooth mouse like two weeks of options recycle... Fee is received POLLING rate section out our comprehensive list of options to your! Business days from when repair fee is received business days from when repair fee is received product out.