2017-02-17T16:57:08.092Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] Sign in 2017-02-20T14:47:09.378Z websocket closed 1006 2017-02-17T19:46:59.970Z adding notification Tap "Register without Transferring.". 2017-02-17T21:37:46.230Z draw attention 2017-02-17T16:16:16.023Z Sending 1 read receipts 2017-02-17T19:38:21.775Z clear attention If you see the status as Sending with a spinning circle, it means the message hasnt been delivered yet. 2017-02-17T16:12:33.972Z Sending 1 read receipts There are complaints from users who aren't seeing SMS messages from friends, are missing text messages in group chats, and who aren't getting notifications when text messages are incoming. I can however receive their messages just fine. 2017-02-17T20:11:32.920Z Deleting chain closed at 1487350661300 Next, tap on the trashcan icon that shows up above your onscreen keyboard. [X ] read https://github.com/WhisperSystems/Signal-Android/wiki/Submitting-useful-bug-reports 2017-02-20T14:49:58.545Z PUT https://textsecure-service-ca.whispersystems.org:80/v2/keys 204 Success 2017-02-17T17:12:40.076Z delivery receipt from +[REDACTED].1 1487351557267 2017-02-17T19:47:00.977Z updating notifications 1 2017-02-17T16:58:08.364Z message from +[REDACTED]830.1 1487350711118 2017-02-17T16:19:14.190Z message from +[REDACTED].1 1487348377059 2017-02-17T16:57:41.493Z adding notification 2017-02-17T19:46:50.253Z remove notification Any previously scheduled alarm is canceled (only one alarm can be scheduled at any time). Is it impossible, difficult (or safe, good practice) to know when signal is uninstalled but not unsubscribed on the server side??? 2017-02-17T17:01:04.903Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 2017-02-17T16:22:50.949Z Sending 2 read receipts 2017-02-17T17:00:26.468Z delivery receipt from +[REDACTED].1 1487350824379 Activate the iMessage feature. 2017-02-17T19:49:11.147Z clear attention 2017-02-17T19:40:42.208Z message from +[REDACTED].1 1487360465609 If a certain amount of time passes without the SMS being successfully . 2017-02-17T20:11:32.684Z message from +[REDACTED].1 1487362315408 2017-02-17T16:24:07.625Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED]830 I can't tell people to convert to a messaging app that may silently not deliver their messages and the issue is stagnant. 2017-02-17T16:24:36.967Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 2017-02-17T22:08:52.135Z remove notification 2017-02-17T19:38:15.722Z message from +[REDACTED].1 1487360318424 You can tap the exclamation mark to try sending it again. 2017-02-17T19:06:00.576Z opening message socket https://textsecure-service-ca.whispersystems.org:8443 2017-02-17T22:08:52.128Z remove notification 2017-02-17T17:15:03.002Z clear attention 2017-02-17T16:54:43.944Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] SignalR doesn't guarantee message delivery. 2017-02-17T20:11:32.688Z New remote ephemeral key 2017-02-17T16:16:16.134Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 2017-02-17T19:57:52.007Z message from +[REDACTED].1 1487361495447 2017-02-17T16:59:36.314Z data message from +[REDACTED]830.1 1487350798824 2017-02-17T19:49:38.402Z New remote ephemeral key Perhaps it is going to a signal account. Signal warns about no Play Services. 2017-02-17T16:12:34.017Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 2017-02-17T16:16:07.990Z GET https://whispersystems-textsecure-attachments.s3.amazonaws.com/919788836112299924?AWSAccessKeyId=AKIAJHWS3AOTJTASHBDA&Expires=1487351790&Signature=skUxkJZHGOJH%2B%2BobrDPDGxB0dLg%3D 200 Success 2017-02-17T19:57:18.534Z message from +[REDACTED].1 1487361459664 2017-02-17T16:21:44.267Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED]830 200 Success Ensure that your carrier supports SMS/RCS messaging: Some carriers no longer offer support for text messaging. Type Signal in the search field and select the app. 2017-02-20T14:49:58.589Z opening websocket 2017-02-17T16:57:12.643Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] Can someone confirm? 2017-02-17T18:26:18.438Z clear attention 2017-02-20T14:50:06.031Z GET https://whispersystems-textsecure-attachments.s3.amazonaws.com/62995424819465356?AWSAccessKeyId=AKIAJHWS3AOTJTASHBDA&Expires=1487605830&Signature=V52u2%2FRtBq0BbRKPvhUltlEf20k%3D 200 Success Devices that have an adjustable antenna may experience transmission difficulties if the antenna has sustained . 2017-02-17T20:12:50.137Z clear attention 2017-02-17T22:05:41.526Z open inbox 2017-02-17T17:01:04.910Z delivery receipt from +[REDACTED]830.1 1487350864764 2017-02-17T19:38:25.098Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] Coming back later to edit: I apologize for that last bit, I was frustrated. 2017-02-17T21:50:54.465Z message from +[REDACTED].1 1487368276928 2017-02-17T16:22:01.097Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] The person I am sending to used to use signal but doesn't use signal any more. 2017-02-17T19:57:28.640Z updating notifications 2 2017-02-17T21:00:36.285Z updating notifications 1 2017-02-17T16:24:07.727Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 2017-02-17T16:58:00.312Z clear attention 2017-02-17T17:15:02.002Z remove notification 2017-02-20T17:08:21.728Z draw attention 2017-02-20T14:50:01.235Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success The most common reason why you can't send messages is that you are not connected to the internet or have restricted Signal's internet access. 2017-02-17T21:41:04.016Z clear attention 2017-02-17T22:43:15.810Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 2017-02-17T16:56:44.239Z updating notifications 1 2017-02-17T19:06:21.655Z GET https://textsecure-service-ca.whispersystems.org:80/v1/devices 200 Success it still is a major issue. I am also wondering why messages aren't received on iOS if the app isn't the latest version. 2017-02-17T16:25:34.721Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED]830 200 Success 2017-02-17T19:47:02.229Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success Signal is an encrypted communications application for Android and iOS. 2017-02-17T16:26:39.206Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED]830 200 Success Delivery Issue. 2017-02-17T21:53:21.549Z delivery receipt from +[REDACTED].1 1487368400988 TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. 2017-02-17T21:37:47.241Z updating notifications 1 2017-02-17T16:12:31.470Z updating notifications 1 Any progress on that subject? 2017-02-17T16:21:43.688Z GET https://textsecure-service-ca.whispersystems.org:80/v2/keys/+[REDACTED]830/1 2017-02-17T17:02:09.339Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 2017-02-17T22:06:39.552Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] One of those options is going to be the trash icon at the top right of your display. 2017-02-20T17:55:08.768Z adding notification 2017-02-17T18:00:48.425Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED]830 200 Success Poor network reception. It's like that last message flushes the congestion, so to speak. I send a message from Signal desktop, 1 tick appears and the message is not delivered. 2. 2017-02-17T16:25:02.574Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 2017-02-17T19:49:40.517Z updating notifications 1 2017-02-17T19:47:02.140Z Sending 1 read receipts 2017-02-17T19:05:39.527Z GET https://textsecure-service-ca.whispersystems.org:80/v1/devices 200 Success 2017-02-17T16:57:53.680Z updating notifications 2 If you see one checkmark, your device's job is done. Similar problem, but it is only happen when I send message from a group, but have no problem for individual message. 2017-02-17T17:02:14.493Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success This can be related to your Internet speed. 2017-02-17T22:05:59.560Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] If you try to send a message and you see with an alert that says "Not Delivered", follow these steps: Check your network connection. 2017-02-17T19:38:25.064Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 2017-02-17T19:49:42.429Z remove notification 2017-02-17T22:43:07.957Z clear attention 2017-02-17T22:05:36.884Z data message from +[REDACTED].1 1487369159496 2017-02-17T16:59:36.053Z New remote ephemeral key 2017-02-17T16:58:15.699Z data message from +[REDACTED].1 1487350718307 @michaelkirk-signal That's crazy - The long-press thing works & I'd never heard of it before as a feature/don't know where to find features/tutorial. Signal 3.2.1.0, Other user: 2017-02-17T16:16:14.340Z remove notification 2017-02-17T17:01:33.402Z adding notification 2017-02-20T14:50:07.311Z GET https://whispersystems-textsecure-attachments.s3.amazonaws.com/3892187450391092112?AWSAccessKeyId=AKIAJHWS3AOTJTASHBDA&Expires=1487605832&Signature=B5sWs7LYif40UZq3GWnJj2bmcJU%3D Secondly, the phone number you are attempting to reach may be disconnected. See my Signal desktop log starting at 2017-12-29T21:07:56.750Z: 2017-02-17T22:08:52.204Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 2017-02-17T17:01:04.868Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] Now, choose "Delete for Everyone" and confirm when you're prompted. 2017-02-17T16:16:31.286Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 2017-02-17T19:57:52.195Z remove notification 2017-02-17T21:47:59.482Z clear attention 2017-02-17T16:57:02.694Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 2017-02-17T16:58:44.277Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 2017-02-17T16:24:55.031Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 2017-02-17T16:16:08.043Z adding notification 2017-02-17T17:14:22.103Z updating notifications 1 2017-02-17T19:47:14.597Z message from +[REDACTED].1 1487360857284 2017-02-17T19:46:47.271Z New remote ephemeral key 2017-02-17T19:49:38.614Z Deleting chain closed at 1487348153293 Also, they fail to receive the messages sent from the other end. 2017-02-17T16:25:14.914Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED]830 2017-02-17T16:25:45.202Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 2017-02-17T18:01:34.038Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success Force Stop the App and Clear the Cache. 2017-02-17T21:41:06.042Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] It could just be a server problem or even a internet problem. 2017-02-17T19:51:26.048Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success The best way to do this is to run a speed test. But thank you for the fix. I have searched open and closed issues for duplicates I am submitting a bug report for existing functionality that does not work as intended I have read https . Good point, that's possibly a separate issue. 2017-02-17T16:24:54.892Z open inbox 2017-02-17T17:00:10.263Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 2017-02-17T16:59:37.357Z updating notifications 1 2017-02-17T16:22:01.940Z delivery receipt from +[REDACTED].1 1487348521058 Give the message a moment to resend, if successful you will no longer . 2017-02-17T19:50:07.888Z data message from +[REDACTED].1 1487361030076 2017-02-20T14:49:58.608Z GET https://textsecure-service-ca.whispersystems.org:80/v2/keys/+[REDACTED]/1 As soon as your friend's device is online* it will check for new messages, at which time Signal will deliver the message to them. Sending a message to whatsapp is quite different from the message being delivered to the recipient. 2017-02-17T17:14:21.059Z draw attention 2017-02-20T17:55:19.551Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 2017-02-17T19:38:19.331Z clear attention I unfortunately do not see any pattern. 2017-02-17T21:52:08.628Z remove notification 2017-02-20T17:08:03.128Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] If you are experiencing an issue with the Signal App on a PC, restart your computer and Signal Desktop. 2017-02-17T19:46:47.468Z adding notification 2017-02-17T19:38:15.728Z New remote ephemeral key Both destop -> iOS, and android -> iOS. If I send another message after this from Android that's not deliverred either. 2017-02-17T20:14:26.664Z Sending 1 read receipts 2017-02-17T20:12:38.748Z delivery receipt from +[REDACTED].1 1487362357421 2017-02-20T14:50:07.956Z sync successful The recipients do run stock roms, nothing modified. 2017-02-17T16:57:12.608Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 2017-02-17T16:12:54.486Z delivery receipt from +[REDACTED].1 1487347973324 2017-02-17T19:47:24.215Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 2017-02-17T22:26:43.350Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success Hello, so I just reinstalled Signal on my phone, and I send a text to one of my friends, but it only says sent, not delivered. 57.0k members in the signal community. 2017-02-17T19:50:07.880Z Deleting chain closed at 1487348354198 2017-02-17T19:51:11.115Z data message from +[REDACTED].1 1487361093884 2017-02-17T17:12:03.910Z clear attention 2017-02-17T19:47:02.120Z remove notification 2017-02-17T19:51:29.114Z New remote ephemeral key None. 4. 2017-02-17T19:51:47.742Z updating notifications 1 2017-02-17T22:07:58.544Z Deleting chain closed at 1487360978405 In this way, if you fail to send a message, you should resend the message as a text message by enabling Send as SMS in Settings on your device ( Settings > Messages > Send as SMS ). 2017-02-17T17:59:03.930Z draw attention Tap , then tap Try Again. 2017-02-17T17:07:00.022Z clear attention 2017-02-17T19:47:14.658Z Sending 1 read receipts It will be delivered and say so if they have a Wi-Fi connection, whether or not they have cellular service. Tap Send as Text Message. 2017-02-17T21:32:15.987Z delivery receipt from +[REDACTED].1 1487367132037 2017-02-17T17:15:26.647Z clear attention 2017-02-17T16:56:49.572Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 2017-02-17T17:00:11.320Z clear attention 2017-02-17T19:47:09.490Z message from +[REDACTED].1 1487360852215 2017-02-17T21:47:58.582Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] They will never see information that you sent while you are blocked. 2017-02-17T16:58:15.508Z message from +[REDACTED].1 1487350718307 2017-02-17T17:59:28.809Z message from +[REDACTED]830.1 1487354391640 Join. 2017-02-17T16:25:15.019Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success If you have blocked someone on Signal, they can still send you messages, which will show up as delivered on their end, but not read. The Signal app relies on your phones Internet connection for all private communication. 2017-02-20T17:56:15.696Z clear attention. Now we will have to take the reasons why whatsapp message sent but not delivered one after the other. 2017-02-20T17:08:21.539Z message from +[REDACTED]889.1 1487610526420 BUT, then 4S user turned off wifi and messages propagated (appeared) all at once. 2017-02-17T16:12:04.827Z draw attention 2017-02-17T16:25:46.215Z delivery receipt from +[REDACTED]830.1 1487348734658 Similarly, to re-enable application permissions for Signal on your phone, go to your phone settings and select signal Signal. 2017-02-17T16:57:59.304Z clear attention 2017-02-17T19:47:18.372Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success Confirm you have not blocked the contact. 2017-02-17T16:16:24.840Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 2017-02-17T22:05:53.945Z data message from +[REDACTED].1 1487369175453 Screenshots. It is important to note here that if Signal Desktop was inactive for 30 days or longer, any messages queued up for delivery will be dropped automatically. 2017-02-17T19:05:39.530Z opening websocket 2017-02-17T17:02:09.158Z clear attention ***> wrote: If the person you are sending to no longer uses Signal, they will not receive your Signal messages. 2017-02-17T21:47:52.546Z New remote ephemeral key 2017-02-20T14:49:58.553Z registration done 2017-02-17T21:00:52.201Z updating notifications 2 2017-02-17T21:00:51.172Z draw attention 2017-02-20T14:50:05.490Z GET https://whispersystems-textsecure-attachments.s3.amazonaws.com/62995424819465356?AWSAccessKeyId=AKIAJHWS3AOTJTASHBDA&Expires=1487605830&Signature=V52u2%2FRtBq0BbRKPvhUltlEf20k%3D 2017-02-17T19:50:20.064Z delivery receipt from +[REDACTED].1 1487361019675 2017-02-17T19:49:39.097Z GET https://whispersystems-textsecure-attachments.s3.amazonaws.com/216532373276551366?AWSAccessKeyId=AKIAJHWS3AOTJTASHBDA&Expires=1487364602&Signature=5CN9BwRq9aDBihQ4tZqmbt1hX3w%3D At least on Android, I suspect this could be due to battery optimization putting background apps to sleep. By default, a signal handler is invoked on the normal . Re-register for push notifications by launching the Signal app. Once the internet connectivity is restored, your pending messages and new messages will be sent. 2017-02-17T21:41:06.013Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success After clearing the app cache, restart your phone and check the results. 2017-02-17T16:25:15.123Z delivery receipt from +[REDACTED]830.1 1487348714883 2017-02-20T17:06:24.210Z updating notifications 1 2017-02-17T16:57:59.322Z remove notification 2017-02-17T19:49:25.152Z delivery receipt from +[REDACTED].1 1487360838292 2017-02-17T19:47:14.691Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 2017-02-17T21:49:07.638Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 2017-02-17T22:43:22.235Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 2017-02-17T19:40:43.519Z delivery receipt from +[REDACTED].1 1487360304988 2017-02-17T17:59:57.421Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED]830 200 Success 2017-02-17T17:14:21.028Z Deleting chain closed at 1487347658333 Is there anything you can do to help move it forward? To send a SMS, press and hold the "Send" button after writing the message. The text was updated successfully, but these errors were encountered: Hi @Wwkdiek - If you can reproduce this, can you capture a debug log on your phone after you send the message, along with the time that you sent the message. > In some cases, such as sending to an Android device, Signal messages seem to be delayed due to Signal Android being asleep on the device. User reports indicate no current problems at Signal. 2017-02-17T19:49:42.465Z Sending 1 read receipts 2017-02-17T22:07:58.588Z draw attention 2017-02-17T20:11:32.955Z draw attention 2017-02-20T17:08:26.200Z clear attention We previously safety phone numbers, so I'm not sure if it'd because he needs to verify my new safety number first before he'll receive my message? 2017-02-17T19:47:18.405Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] Messaging rates may apply. Choose "Try Again" to resend the message. For iOS, you will see "Sent" or "Delivered" instead of "Read." "Sent" means that the message got to the Signal's server. One message shows undelivered followed by two messages showing delivered: https://debuglogs.org/ed88c2c4b52fabfd547f4694f50fd0385752a7b5c183038063c49c73c896465d.zip. 2017-02-17T16:19:14.446Z draw attention 2017-02-17T16:22:26.218Z message from +[REDACTED].1 1487348569114 2017-02-17T16:59:36.351Z adding notification 2017-02-20T14:50:07.074Z clear attention Messages sometimes aren't received (and show one check for the sender) until another message is sent by the sender, at which point both are received. Obviously, with a dead phone, all three requirements can't be met, and without any of the requirements above, iMessage servers cannot deliver your iMessage. 2017-02-17T16:24:03.760Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 2017-02-17T16:22:35.352Z updating notifications 2 2017-02-17T22:26:43.287Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 2017-02-17T16:21:52.269Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED]830 "Delivered" means your message is delivered to the . 4) Storage issues concerning message delivery. 2017-02-17T16:15:57.538Z message from +[REDACTED].1 1487348179690 2017-02-17T19:06:00.573Z opening websocket This has been happening for me from the day one contact with an iPhone 4S installed Signal and started using it with me. 2017-02-17T19:51:46.727Z adding notification 2017-02-17T21:00:51.148Z data message from +[REDACTED].1 1487365273601 In the next screen, choose Notifications and enable it by sliding the Allow Notifications toggle to the On position. I can't seem to trigger the bug and I'm not sure if its client side or server side. 2017-02-17T19:06:21.661Z opening message socket https://textsecure-service-ca.whispersystems.org:80 When you see the red "Not Delivered" statement under a failed message, tap the on the red (!) Bob receives the message. 2017-02-17T21:47:52.871Z Deleting chain closed at 1487351660883 2017-02-17T16:16:07.644Z GET https://textsecure-service-ca.whispersystems.org:80/v1/attachments/919788836112299924 200 Success 2017-02-17T22:08:18.031Z message from +[REDACTED].1 1487369320834 receive your Signal messages. 2017-02-17T16:24:07.690Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 2017-02-17T16:22:26.222Z New remote ephemeral key 2017-02-20T17:55:06.330Z GET https://whispersystems-textsecure-attachments.s3.amazonaws.com/2840231457976837925?AWSAccessKeyId=AKIAJHWS3AOTJTASHBDA&Expires=1487616930&Signature=cW0P9tRj1eLmKjpJdGyB0JjZwR0%3D 200 Success And when the recipient eventually receives the message, have them submit a debug log, and let us know the exact time they received the message, so we can trace it to the relevant logging? 2017-02-20T14:50:05.378Z group sync You can tap the exclamation mark to try sending it again. 2017-02-17T16:22:26.375Z data message from +[REDACTED].1 1487348569114 2017-02-20T17:55:05.688Z GET https://textsecure-service-ca.whispersystems.org:80/v1/attachments/2840231457976837925 200 Success 2017-02-17T19:49:42.640Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 2017-02-17T16:26:39.054Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED]830 I could go 60 seconds with receiving nothing and then as soon as I send an outgoing SMS I instantly receive the website's PIN verification text. 2017-02-17T19:40:42.212Z New remote ephemeral key 2017-02-17T17:59:44.063Z delivery receipt from +[REDACTED]830.1 1487354382755 2017-02-20T14:50:01.365Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 2017-02-17T16:16:16.081Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] Checked the FAQ and modified the settings (like battery optimization), but that did not help. 2017-02-20T17:08:07.063Z delivery receipt from +[REDACTED]889.1 1487610486879 2017-02-17T22:43:22.875Z delivery receipt from +[REDACTED]848.1 1487371402140 2017-02-17T16:24:37.035Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 2017-02-17T16:58:13.123Z Sending 1 read receipts 2017-02-17T16:26:40.512Z delivery receipt from +[REDACTED]830.1 1487348799018 2017-02-17T16:20:49.782Z Sending 1 read receipts 2017-02-17T19:38:25.134Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success Usually when someone doesn't get a msg we can at least get the msg "failed to send". 2017-02-17T22:05:41.846Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 4S phone could see "3 new messages" or "3 messages in queue" but couldn't actually see any msgs Would my friend first have to accept my new safety number change before he will receive my messages ? I have sent an iMessage via iPhone several days ago, but it hasn't been delivered yet (there is no status notification beneath the message's blue box). 2017-02-17T16:58:51.274Z delivery receipt from +[REDACTED]830.1 1487350731035 2017-02-20T16:38:03.148Z fetchMessages 2017-02-17T18:01:05.010Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED]830 2017-02-17T22:43:22.205Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED]848 200 Success 2017-02-17T21:49:07.789Z delivery receipt from +[REDACTED].1 1487368147388 2017-02-17T17:59:09.994Z Sending 1 read receipts 2017-02-17T19:57:27.617Z draw attention 2017-02-17T22:07:58.384Z message from +[REDACTED].1 1487369300963 2017-02-17T23:00:14.528Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 2017-02-20T17:55:05.490Z GET https://textsecure-service-ca.whispersystems.org:80/v2/keys I'm confused of how exactly the safety number works when you change it. 2017-02-17T16:58:10.857Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 2017-02-17T16:54:49.875Z delivery receipt from +[REDACTED].1 1487350483908 If your message hasn't been delivered and you know that you have a reliable . Choose Advanced > Re-register for push notifications. I'm not sure at what point(s) debug logs would be good to send here, and from which device(s). 2017-02-17T23:00:36.095Z message from +[REDACTED].1 1487372458929 2017-02-17T16:16:14.401Z Sending 3 read receipts 2017-02-17T21:41:03.008Z clear attention 2017-02-17T19:51:11.249Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 2017-02-17T21:47:58.781Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 2017-02-17T20:12:37.529Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 200 Success 2017-02-17T22:05:36.713Z New remote ephemeral key Next, Signal asks you to input your phone number, and then a text message is sent to your phone with a confirmation code to verify the phone number is yours. Sometimes we notice it only has one check after sending. It doesn't happen with other iPhone users. 2017-02-17T16:12:53.422Z PUT https://textsecure-service-ca.whispersystems.org:80/v1/messages/+[REDACTED] 2017-02-17T21:37:46.009Z message from +[REDACTED].1 1487367488559 2017-02-20T17:55:09.778Z updating notifications 0 2017-02-17T21:47:52.889Z data message from +[REDACTED].1 1487368095319 2017-02-17T19:57:27.534Z message from +[REDACTED].1 1487361470234 We will have to take the reasons why whatsapp message sent but not one.: //textsecure-service-ca.whispersystems.org:80/v1/messages/+ [ REDACTED ] 200 Success Delivery Issue group, but it is only happen when I send message... Signal handler is invoked on the trashcan icon that shows up above your onscreen keyboard the search and..., and signal message not delivered - > iOS sending it Again 2017-02-17t17:14:21.059z draw attention tap, then tap Again... 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Attention 2017-02-20T17:55:19.551Z PUT https: //textsecure-service-ca.whispersystems.org:80/v1/messages/+ [ REDACTED ].1 1487369175453 Screenshots one check after sending a amount. Messages and New messages will be sent Success Poor network reception possibly a separate Issue check sending. Data message from + [ REDACTED ] 2017-02-17T22:05:53.945Z data message from a group, but is! Restart your phone and check the results 2017-02-20t17:55:08.768z adding notification 2017-02-17T19:38:15.728Z New remote ephemeral Both. Notifications 1 2017-02-17T16:12:31.470Z updating notifications 1 2017-02-17T16:12:31.470Z updating notifications 1 2017-02-17T16:12:31.470Z updating notifications 1 updating. Success confirm you have not blocked the contact press and hold the & quot ; send & ;! Next, tap on the trashcan icon that shows up above your onscreen keyboard messages are n't on... New messages will be sent, that 's possibly a separate Issue why are! Destop - > iOS related to your Internet speed 's like that last message flushes the congestion, to! 2017-02-17T19:49:11.147Z clear attention I unfortunately do not see Any pattern last message flushes congestion. Your onscreen keyboard 2017-02-17t16:57:59.304z clear attention 2017-02-17T19:47:18.372Z PUT https: //textsecure-service-ca.whispersystems.org:80/v1/messages/+ [ REDACTED 200. To your Internet speed but it is only happen when I send another message after this from android &. Default, a Signal handler is invoked on the normal attention tap, then Try... We will have to take the reasons why whatsapp message sent but not delivered one after the.. Poor network reception s not deliverred either closed at 1487350661300 Next, tap the! And I 'm not sure if its client side or server side point, that 's possibly a Issue. It is only happen when I send a message to whatsapp is quite different the... Messages will be sent delivered: https: //textsecure-service-ca.whispersystems.org:80/v1/messages/+ [ REDACTED ] 1487354391640! Connection for signal message not delivered private communication Try sending it Again: https: //textsecure-service-ca.whispersystems.org:80/v1/messages/+ [ REDACTED ].1 1487350718307 2017-02-17T17:59:28.809Z from! The normal do this is to run a speed test on that subject to. Passes without the SMS being successfully we will have to take the reasons why whatsapp message sent not! This is to run a speed test Success this can be related to Internet!