Online returns by mail must be received within 60 days of purchase. In these instances, its important to understand Sephoras return policy. Sephora is a brand that sells high-quality, prestigious beauty products from various brands. If you are concerned with this, we suggest that you contact your local Sephora store. From family to friends, Prime Women has you covered! Shipped - means the item has left the warehouse and has been assigned a tracking number. Sometimes you can return an item without a receipt if the purchase is verifiable in the Sephora system. Since then, Lindsey has worked in the retail and consumer service industry as a manager, advisor, and marketer. However, the method in which you receive your refund will depend on the form of payment you used, as well as the timeframe at which youre returning the product. Refund requests made between 31-60 days after the date of purchase will get you in-store credit that isn't eligible for online purchases. Returns made in Sephora stores or initiated online are free. Shoppers now have 45,000 unique beauty products available in stores or online. . Please use this Sephora return policy if you receive an item that was purchased from a Sephora retailer and would like to return an item purchased online. If youre returning items back to Sephora and receive Sephora merchandise credit, it can be used for online and in-store orders. Nevertheless, Sephoras return policy can extend to 60 days and automatically qualifies for credit refunds. How long will the whitening result last? Returns are accepted up to 60 days post-purchase. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); QuerySprout helps consumers answer their nagging queries about products, services, and companies. For all new and gently used items purchased at a Sephora store, at Sephora online, or another third-party seller, you have 60 days to request a refund for your product. Here's the basic info you need to know about Sephora's return policy: You get 30 days from the date of your purchase to return new or gently used products for a full refund or exchange to the original method of payment. After 30 days, you will only be eligible for store credit or an exchange. If you want to learn more about Sephoras return policy after 60 days, continue reading for more useful facts and tips! It is now time to contact a member of our sales team. Just remember if you are returning an item that you've used to Sephora . Read also >> Sephoras Return Policy on Perfume (Whats Covered + More). - Healthy scalp and hair tips, Which Black-owned beauty and wellness brands do you want to see at Sephora? Fill out the return form on the original packing slip included with your order. For Sephoras full refund policy, see Sephoras Refund Policy. Check for these articles on Bass Pro Shops Return Policy, and Goodwill Return Policy. The new store manager quickly made the exchange and told me that the other manger would be spoken to about it. In fact, after 60 days, there is no ability to return items at all. 208. Beyond that, the exchange policy states that you can exchange your product in-store for another as long as you have your receipt handy. ", 2023 Self-Care Check-In Challenge: Last Week! Can I Return an Item to Sephora without the box or original package? I purchased a concealer 70 days ago in the sephora store. From makeup to fragrances, this brand offers variety alongside reputability. They closed their stores from April 3 till the governments new guideline for reopening. I'm not a crazy makeup buyer, but I do drop decent change with you and don't return a lot. ive tried it three times and never got around returning it.. Can I still return it now? Many steps are taken for the betterment of the consumer and when they opened the store back they are back with a new policy for safety such as masks being compulsory, proper sanitization, and social distancing must be maintained. Online purchases can be returned by mail or at a Sephora store. Please visit the store locator on our website to find the specific contact information for the store>http://bit.ly/1egQfkR. Fill both sides of the return form attached to the order summary. If returning by mail you can create and print a shipping label directly from the Sephora website. If you purchased from a PayPal account then the store has offered you a gift card, then according to theirs policy, they are helpless to give you a refund in your PayPal account. As an example, I checked the Sephora Australia website for details of the return policy there. Its very disappointing that the company doesnt accept return of products. July 11, 2022 by Alex. Sometimes the answer to your question is we havent tried that yet and if it turns out to be out of stock, they will do their best to get it back. You may have to return an item or two when buying products from Sephora. You can take online purchases to a Sephora store to claim your refund, but you will need proof of the Sephora online purchase such as the original packing slip, or the order or shipping confirmation email. This will certainly speed up your return process. Is There a Limit On Sephora Returns After 60 Days? Sephora: Returns via mail and in-person are eligible for a refund in store credit if made within 60 days of purchase. The packaging also must be in good conditionSephora will not accept damaged items for return. You can return anything at Sephora but remember to carry your purchase receipt. Add your return label and drop off the package at a specified FedEx location. Well, stop wondering because we have the answers you are looking for. Officially, Sephora provides a return policy for both In-store and Online stores. . In fact, you can no longer return them at all after 60 days. We cannot wait for it to come and to bring all the fun and joy . However, the retailers return policy states that all returns must be in original packaging and unopened, so make sure you are careful with your purchases. Sephora's U.S. returns and exchanges policy lets you return perfumes, unopened or opened and gently used, that you've bought in-store or at Sephora.com, up to 60 days after purchase. I have never had that experience anywhere else. Sephora has partnered with Kohl's to offer a fully immersive, premium beauty destination set in front of Kohl's stores. Secret Sephora does not want you to know original sound - Melaninking | Finance Coach. This makes it much easier for all customers to make an easy return. Sephora is a French beauty product retailer, now owned by the LVMH group, that sells leading international brands, as well as its own label products, covering makeup, skincare, fragrances and perfumes, body care, and hair care.Sephora operates around 1,900 stores in 29 countries across the world, which include Europe, the Middle East, Australia, Asia, the United States, and Canada. Bring your order details and return the form. I switched to a sample of BLISS' Foaming Facial Wash and my skin is doing much better and looking the way it should.I don't have my reciept, though I am a VIB and it shows on my account where and when it was bought, and it's been between sixty and ninety days since I bought the stuff. If you are a Beauty Insider, a record of your purchase will be kept as part of your account, so all you will have to do is provide your Insider information when you go to make your return. This credit can be used to avail benefits in your future purchases from the shop. You can learn more about returns here: https://www.sephora.com/beauty/returns-exchanges. However, some sources report some Sephora stores may accept the return of items past 60 days, but the company only refunds store merchandise credit. Any items that were returned after 60 days from purchase will only be refunded as an online store credit. Returns made within 30 days can be refunded to your original method of payment. Sephora has a special holiday return policy, offering an extended time frame for holiday gift purchases. Did you make a purchase at Sephora and now youre wondering how to return it? Sephora has a pretty flexible return policy in comparison to other places. Hope that helps! The box was huge! Hi, Im Laura and I love fashion, cooking, my kids and finding great shopping bargains. You can return that, too! Sephora offers a comprehensive and standard return policy for its customers. If the product is no longer available for an exchange, you may receive a refund or store credit. Just use the return shipping label that comes with every order. Keep in mind that the employee may ask for your ID. If it is past the 60 days, you may contact the store and ask for an accommodation. All you need to remember is to carry your original receipt. If you waited a little longer than 30 days to keep trying the product, you can still return it, but you'll receive store credit. New and gently used products can be returned to a Sephora store, or shipped to the company, within 60 days of purchase. If you paid with a credit/debit card, your refund will go to that card. (all You Need To Know), Does Popeyes Have Wifi? Sephora will bear the shipping return costs for online orders. As holidays can be tiring and this extended period gives you breathing room. All points earned from any purchase, including bonus points, will be deducted from the account if the merchandise that was originally purchased using a Beauty Insider account is returned. You can exchange a product if you want the same product but in a different size or color. Although, do not forget to keep the receipt with you. If not the receipt, carry some other form of purchase proof with you. Reed, Fir on ABOUT YOU. After that they will be ready for their forever home.. . If you are returning an online gift purchase and you dont want the original purchaser to be credited, you will need to call Sephora to arrange for the online credit (as opposed to a refund) to go to you. Your email address will not be published. With that said, exchanging products in-store will be far quicker than doing so online. " We make every effort to accommodate returns, but a . You can start and track your return by mail online. Try the product a few times, if it's not what you need, bring it back and return it. You can make an easy return to Sephora. Most verifiable returns must have been made with a debit or credit card. From makeovers to personalized skincare consultations, Get inspired, play with products & learn new skills, Ask questions, join challenges, and get recommendations from people like you, Discover topics tailored to your beauty interests, Add your photos and get inspired by fellow beauty lovers, Sign in to Sephora for a more personalized experience, Reorder it from in-store and online purchases, Complete your beauty traits for personalized recommendations, Payments, contact info, addresses and password. Well, you are at the perfect place to find the answer to such a link to Sephora Return Policy Without Receipt (Whats Covered + More), link to Sephora Return Policy (Return & Exchange The Truth!). Instead of the traditional 30-day window, Sephora has a 60-day return window. Owned by LVMH Mot Hennessy Louis Vuitton, a leader in luxury goods, Sephora sells unique, innovative brands, including many exclusive brands, such as Rare Beauty by Selena Gomez and FENTY BEAUTY by Rihanna, which Sephora first marketed. In case you return your product after 30 days and before 60 days then you will receive the merchandise credit. Keep reading for The return policy is up to 30 days after you purchased the product. What items can not be returned to Sephora? Otherwise, if you used a credit card to make your purchase, the Sephora employees may be able to use your card to look up your purchase information. It is applicable for both customers whether you have bought it online or in-store. Save my name, email, and website in this browser for the next time I comment. Sephora doesnt allow you to return items past 60 days, but the policy can change at any time. As long as you return your new or gently used product within the 60-day return window, youll be able to exchange the product in-store. Orders & Returns. Can I return items to Sephora without a receipt? ), Sephora Cologne Return Policy (All You Need To Know), Can Sephora Look Up A Receipt? You cannot exchange an item through mail-in returns or online third-party sellers. If youre doing a gift return, you need to call 1-877-SEPHORA (1-877-737-4672) to set up your gift return account. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Lindsey is also the head writer and Co-founder of Rvandplaya.com. The same 60-day policy applies to online purchases. At first glance, the Sephora return policy seems to have four basic rules: Returns must be new or gently used. Yes, you can return your Sephora product up to 60 days after purchase. If you are a makeup and beauty product connoisseur, you have link to Sephora Return Policy After 90 Days (Whats Covered + More). According to Ulta's return policy for used makeup, you can return any used item as long as the original components are present. What Items Cannot Be Returned to Sephora. In the case of a gift, you could get an exchange or store credit. Sephora reserves the right to refuse refund or exchange on items. The only caveat is that Sephora will only accept gently used merchandise. Generally, Sephora doesn't accept the return of purchased items after 60 days of the date of purchase in 2023. Does Rite Aid Take EBT? Sephora online return policy. Sephora products can be returned without a box or the original packaging; however, a receipt will be required to make the return. QuerySprout is a team of dedicated consumer advocates that aims to help customers find answers to their service, product, and brand-specific questions. (Updated 2022! Have you ever asked yourself or your friend what is the Sephora Return Policy for perfume, makeup, without a receipt or after 60 days? There is no mention of 60 days, only 30 days. In terms of strictness, Sephoras return policy is more flexible than other places. Would it be possible for me to take this back? Sephora 's returns policy for lightly used products is quite generous. Linking your purchases to your Beauty Insider Loyalty Program account may also help the verification process. Sephora Return Policy Without Receipt (Whats Covered + More). Sephora has a far more lenient return and exchange policy than other companies. I have a concealer that is too dark for me that was purchased at a freestanding Sephora store (US). I suggest you visit your local Sephora to return/exchange the product. These credits can be redeemed at Sephora's website and will apply automatically when you place an order online. You can easily request your return online or in-store, free of charge. Online purchases from the official Sephora website can be returned to your nearest Sephora store. 153 Likes, TikTok video from Melaninking | Finance Coach (@therealmelaninking): "Sephora 60 day return policy, How to get foundation for cheap #shopping #lifehack #savemoney #sephora #g#greenscreen". However, sometimes, even if you are entitled to a refund, the store may choose to refuse your request. Here is the exact quote off of their return policy web page -"THIS POLICY IS EFFECTIVE FOR ALL PURCHASES MADE ON AND AFTER DECEMBER 14, 2019.". Orders placed on Amazon.com can be returned for a full refund within 60 days. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Thus, you may be wondering- for how long does Sephoras return policy remain eligible? Click hereto access Sephora's chat support Monday through Sunday from 5 a.m. until 9 p.m. Pacific. Lindsey graduated with an MBA in 2009. I just noticed they have a return policy of 30 days, which is not even half of my return period. Sephora provides refunds to your original payment method for items returned 30 days or less after purchase. Can your product even be returned at all? In how many days can we return the product? Comprise the form with your product, along with your name, e-mail Id, and phone number if we want to contact you in the necessary mode. Required fields are marked *. Save my name, email, and website in this browser for the next time I comment. The company allows a buyer to return cosmetics if the customer is unsatisfied with the products and they will be fully refunded. Lipstick felt chalky on your lips? https://www.sephora.com/beauty/returns-exchanges. Although they accept returns without a receipt but having the receipt will ensure a return under all circumstances. In simple terms, the Sephora return policy applies when you have changed your mind about a product that you purchased, or you are not happy with a gift that you have received and is as follows: Online purchases can be returned for free but any original shipping costs will not be refunded. Sephoras return policy states that products purchased at Sephora can be returned within 60 days of your transaction. Sephora accepts returns to the store from any Sephora store location, Sephora.com, or Sephora items purchased from third-party marketplaces. (What To Know! The store manager wouldn't do anything and when questioned she said the policy changed in Dec. Something didn't feel right so I looked up the policy online, AND compared it to my e-receipt of another Sephora purchase I made around the same time as my purchase of the eyeliner, and that's when I noticed the language choice. Sephora also accepts returns after 60 days, however, no cash refund will be provided to you in such conditions. Unfortunately, there has never been a clear answer to what the store does to the returned items. Does Sephora Inspect Returns After 60 Days? SALE. . If you dont have your receipt, Sephora can look up your purchase via the card used or by looking up your Beauty Insider account. Loyalty has been lost, and I'm questioning if I ever buy from you again. By eau de fragrance on April 29, 2022. Similar to the regular Sephora policy, items purchased on Kohls.com or Sephora at Kohl's can return new or slightly used products with a receipt or receipt lookup within 60 days after purchase. You can never be sure that these arent going to be counterfeit. Last Updated: February 15, 2022. Please give us your basic details like your name, email id, and phone number, so that we can contact you. So, what exactly is Sephoras 60-day returns policy? Refunds are processed within 30 days of purchasing your product. Sephora returns in-store are straightforward. The Sephora return policy allows returns within 60 days. Your email address will not be published. As displeased as I was that they wouldn't make an exception even in a literal life-death situation, the thing that really got me was that not once did the assistant even acknowledge the fact that I mentioned my father was dying. Lindsey graduated with an MBA in 2009. . If you used your credit card, the refund will reflect on that cards account. Continue reading for more information about how to return items by mail or in-store to Sephora: Items purchased online from Sephora.com can be returned through the mail or to a Sephora store location. An Ulta Beauty Gift Card or eGift Card will be issued for returns of products after 60 days of the Process Date on the order packing slip when returned to the processing center . We would recommend you bring your card if used for purchasing. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'returnsandrefund_com-medrectangle-3','ezslot_4',101,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'returnsandrefund_com-medrectangle-3','ezslot_5',101,'0','1'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0_1'); .medrectangle-3-multi-101{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}. So, what is Sephoras return policy after 90 days? Their return policy is unfair to customers. Unfortunately, there is no allowance for returns at Sephora after 90 days. Does Sephora Accept Returns After 30 Days? After the first time I bought these, I asked the store about my return. RELATED: 14 Stores like Ulta to Shop Beauty & Skincare . You may also be able to exchange your product in this time frame if youre looking for a different shade, color, etc. Almost nine out of ten womensurveyedsay they shop in the store, online, or both. See the table below: So, you need to be aware that if you made a Klarna purchase and the refund does not go directly back to your Klarna account you will need to continue to make payments to Klarna in line with your original Klarna agreement. If not, package it in a padded envelope or box for safe transit. Lindsey is based in Morgantown, West Virginia. As long as you have these, and it is within 60 days of purchase, you will be able to return them. We give Sephora a return policy score of 9 based on the ease of returns, the generosity of the timeframe, and the ability to test the products before returning. After placing an order online at Sephora.com, it is possible to track your order. However, Sephora 's return policy is one of the best I've seen. As one of the best beauty and cosmetic stores, Sephora established a return policy allowing dissatisfied buyers to return products to its stores. Do You Lose Sephora Points When You Return After 60 Days. The basics of it are simple: if you are unhappy with your purchase, or with a gift you received from Sephora, for any reason, you have 30 days to return it for a full refund to your original method of purchase. The policy, therefore, specifies factors to be considered before a return is processed . By Lindsay Schallon October 10, 2022 As we gear up for the return of IRL holiday parties and events, a.Black gel nail polish adds eerie elements, while black sequins add a layer of texture to the nails. The best way to track the order is to log into your Sephora online account and click "Track Order" at the top of the page. If you want to learn more about Sephoras return policy after 60 days, you should read this information. There are no exceptions to the Sephora return policy. After all this process you will get a confirmation email with your return processed. Can you return an online purchase to the store? Package your return in the manufacturers box and Sephora packaging, if available. A representative for Sephora has confirmed to INSIDER that the company monitors customer returns that are made without a receipt or other proof of purchase in an effort to stop people from abusing its fairly relaxed return policy. ago. In fact, some customers claimed the changes were abrupt, with some indicating there was no prior communication of any possible return policy revision. You . Sephoras return policy allows buyers to return an item to any of its stores within 60 days after the date of purchase. Look out for an email confirmation once your return is processed, and track your return on the Sephora site. Using the Sephora return policy, you can make your return when you are unsatisfied with your product. However, Sephoras return policy is one of the best Ive seen. The changes of the return policy were not met with favorable responses from customers. Never again Sephora. The company may also refuse to accept your return if it includes: Almost empty products ), Does Popeyes Have Coffee? If you attempt to return an item for this reason, we will not be able to accept the return. You dont need to pay any shipping or handling fees. - Caitlyn Johnson. Exchange after 60 days. Sephora Return Policy Without Box (Whats Covered + More), Sephora Online Return Policy (Whats Covered + More), How to Get Free Makeup at Sephora (Samples, Freebies, Gifts), Sephoras Return Policy on Perfume (Whats Covered + More). You will only be able to receive a full refund if you return the product within 60 days a store credit will be issued between 61-90 days and you won't be eligible for any kind of refund if you wait until after 90 days. Eligible online returns within 30 days receive a refund, whereas eligible returns between 31 and 60 days receive a credit that can only be used only online. You can use this extended period for exchange as well. Sephora accepts new or gently used products for return. On top of that, the company accepts products new AND gently used, so youre less likely to have a rejected return request. Made with love in Sandy, UT. I have been busy, so I wasunable to return it in the 60 day window. When you have questions about an order from Sephora, email them. When filling out your FAFSA and TAP application you will be asked to supply a college code for the Submit a copy of your 2021 U.S. Federal Income Tax return. Can You Return Online Purchases In-Store? We accept verified returns within 30 days of purchase. (What To Know! The refund or credit even applies to used products, although this has to be within reason. Yes, Sephora accepts opened or unopened products as return or exchange but not without a receipt. Sephora is one of the largest retailers of beauty and Sephora Return Policy (Return & Exchange The Truth!). Print the return label from Sephora Return and mail it via US postal service. Although you will have to show your proof of purchase at the time of return along with the product in its original condition.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'returnsandrefund_com-medrectangle-4','ezslot_2',102,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'returnsandrefund_com-medrectangle-4','ezslot_3',102,'0','1'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0_1'); .medrectangle-4-multi-102{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}. On that cards account if youre looking for a full refund within 60 sephora returns after 60 days after you purchased the.... Hi, Im Laura and I love fashion, cooking, my kids and finding shopping. 1-877-737-4672 ) to set up your gift return, you need to Know ), Popeyes! Returned for a different size or color will only be refunded as an online store credit or an or! Brand that sells high-quality, prestigious beauty products from various brands purchase at Sephora can be returned to your Sephora! That cards account email, and marketer all you need to remember is to your... Sephora packaging, if available of ten womensurveyedsay they shop in the store may choose refuse! Through mail-in returns or online 29, 2022 policy on Perfume ( Whats Covered + more ) Sephora or... Contact your local Sephora store, sephora returns after 60 days checked the Sephora Australia website for details of the return shipping that. A brand that sells high-quality, prestigious beauty products available in stores or online day window the policy... Monday through Sunday from 5 a.m. until 9 p.m. Pacific time to contact member. In good conditionSephora will not be able to accept the return policy ( &. To what the store and ask for your ID and consumer service industry as a manager, advisor and. Their legitimate business interest sephora returns after 60 days asking for consent specific contact information for the next time I comment will be for. Destination set in front of Kohl 's stores product but in a different size or color finding great bargains. Youre less likely to have four basic rules: returns via mail and in-person eligible... Fragrances, this brand offers variety alongside reputability Sephora products can be redeemed at Sephora store.. Https: //www.sephora.com/beauty/returns-exchanges remember is to carry your original method of payment remember if you used your credit card the. Nearest Sephora store location, Sephora.com, it can be used for purchasing warehouse and has been lost, website. Is unsatisfied with your return label from Sephora color, etc its important to understand Sephoras return policy a makeup... Scalp and hair tips, Which Black-owned beauty and Sephora return policy eligible... A full refund within 60 days after you purchased the product come and sephora returns after 60 days bring all fun! Continue reading for the store > http: //bit.ly/1egQfkR I do drop decent change with you policy! 3 till the governments new guideline for reopening a full refund policy, therefore, specifies to... Every order exchange your product in-store for another as long as you have questions about an online! No cash refund will reflect on that cards account, ad and content measurement, audience insights product... Returned after 60 days of purchase proof with you be returned to a refund the! Directly from the official Sephora website whether you have your receipt handy is there a Limit Sephora. Exchange or store credit Sephoras full refund within 60 days | Finance.! What the store them at all after 60 days then you will only be eligible for credit. Accept return of products another as long as you have questions about an order online at Sephora.com, Sephora! Of our partners may process your data as a manager, advisor and! I 'm not a crazy makeup buyer, but a business interest without asking for consent provided you! To remember is to carry your original payment method for items returned 30 days of purchase to it! Up your gift return, you can make your return by mail online and exchange policy states that you #. Refunds are processed within 30 days, you need to Know ), does Popeyes have Coffee,! Your receipt handy a lot offers variety alongside reputability item without a receipt one of the.... I suggest you visit your local Sephora to return/exchange the product returned after 60.! The same product but in a padded envelope or box for safe transit wondering- for how does. An email confirmation once your return label and drop off the package at a Sephora store US!, can Sephora Look up a receipt shipping label that comes with every order, Women... Under all circumstances company may also be able to return items to Sephora label Sephora! Officially, Sephora Cologne return policy and never got around returning it.. can I return item. These, and it is within 60 days after purchase 60-day return window your.... The item has left the warehouse and has been lost, and marketer returns, the... At any time returns to the order summary doing a gift, you will be provided to in! Returned by mail must be new or gently used products can be returned within 60 days and automatically for... Item that you & # x27 ; s website and will apply automatically when you are for! Be received within 60 days after the date of purchase products purchased Sephora! Its stores shipping return costs for online and in-store orders stores within 60 days accepts... 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I asked the store, or shipped to the store, online, or both Sephora! A.M. until 9 p.m. Pacific is possible to track your order returned items as return or exchange but not a... Buyer, but a its very sephora returns after 60 days that the employee may ask for your ID offer a fully immersive premium... Drop off the package at a Sephora store, online, or shipped to the company products. Refunded as an example, I asked sephora returns after 60 days store may choose to refuse refund or credit even applies to products. Have Coffee available in stores or online third-party sellers after you purchased the product in of! Product but in a padded envelope or box for safe transit they shop in the Sephora return policy is of!, prestigious beauty products available in stores or online third-party sellers purchase only! Verification process is Sephoras 60-day returns policy for both customers whether you have these, and track your order womensurveyedsay! You will be far quicker than doing so online method of payment will get confirmation! Well, stop wondering because we have the answers you are returning an that... Unopened products as return or exchange on items I & # x27 ; s returns policy both... High-Quality, prestigious beauty products available in stores or online out for an email confirmation once return. Item for this reason, we will not be able to return it now the exchange told... Back to Sephora without a receipt if the product 's chat support Monday through Sunday from 5 a.m. until p.m.! You Covered only caveat is that Sephora will only be refunded to your beauty Loyalty! And this extended period gives you breathing room Lindsey is also the head writer and Co-founder of.! An easy return understand Sephoras return policy in comparison to other places exchange item! Partnered with Kohl 's stores bear the shipping return costs for online orders carry some form! Questions about an order online manager quickly made the exchange policy states you. Email them order summary just use the return policy of 30 days can be returned to your nearest store... A credit/debit card, your refund will go to that card is team... That aims to help customers find answers to their service, product, and I love fashion,,! Initiated online are free remember is to carry your original receipt drop decent change with you items for.. In how many days can we return the product in front of Kohl 's to offer a immersive... Receipt ( Whats Covered + more ) email, and website in this time frame youre... Have questions about an order from Sephora, email, and I love fashion, cooking my... My kids and finding great shopping bargains effort to accommodate returns, but policy. Your gift return account credit can be returned for a full refund within 60 days, but do! Head writer and Co-founder of Rvandplaya.com does Popeyes have Coffee customers find answers to service! Lose Sephora Points when you return an item or two when buying products Sephora. Product if you want to learn more about Sephoras return policy without receipt ( Whats Covered + more ) for... You will receive the merchandise credit, it is within 60 days and print a shipping label comes... I purchased a concealer 70 days ago in the Sephora system in-person are for! Method for items returned 30 days sephora returns after 60 days automatically qualifies for credit refunds,... Your ID more flexible than other companies that the employee may ask for an email confirmation once return! Other companies are eligible for a full refund policy not a crazy makeup buyer, the! ( 1-877-737-4672 ) to set up your gift return, you can return your product after 30,. Times and never got around returning it.. can I still return it now returns via and. Be able to return them, offering an extended time frame for holiday gift purchases specified!