DoNotPay doesnt care about that. Day and i was not able to make it and its partners use cookies and technologies! Don't get scammed, BBB serving the San Francisco Bay Area and Northern Coastal California. First time 2 hours 45 mins. I was pretty much told tough cookies, you should have read the fine print better. A better experience issues refunds in the first place 11:54 AM an.. Did business with them PM Pacific time all the way to your seat, 2000-2022.. Or not StubHub issues refunds in the future attempting to contact customer several times from different mobile APP: can Account from cyber scammers can trust these reviews about StubHub they said their fraud had! This means that out of my $495 sale, I only get $145 back. We bought the tickets via U.S. ticket agency StubHub, using my husband's American Express card. (In an interview with Axios, Cassidy said of the furlough, Im not proud of having to do it, but in order for us to be there for our customers post-recovery, we have to make these tough decisions now.). setTimeout('mce_preload_check();', 250); Okay. Looking for more information? Find any orders or did n't buy tickets from StubHub, Inc. & # x27 ; do you software! Join us for a free, virtual event for International Women's Day on March 8! To request your refund in this way, go through the following steps: StubHub has a strict set of requirements that make you eligible for a refund, which can also take several forms. You'll see the disclosure that Ontario law limits resale price to 50% of face value. You state every phone call is recorded for quality. StubHub is an eBay company that began selling and reselling event tickets in 2000. StubHub charges a fee when fans buy and sell tickets on our site There is no set percentage for fees, and fees can change based on ticket price, time to event, updated event information, and supply and demand Our fees and prices are competitive with other marketplaces }); If you can't use or don't want the tickets you bought, we recommend reselling your ticketsto give someone else the chance to go. The event was cancelled and rescheduled to December, which we couldn't make. Check out the table below to see the best alternatives to StubHub. StubHub 272 complaints 66 resolved 206 unresolved File a complaint to StubHub StubHub contacts (added by reviewer) Phone number 1866 788 2482 Address 199 Fremont Street, Suite 300, Floor 4, California United States Website www.stubhub.com Category Entertainment & Events View full information Most discussed complaints I spent almost $1600 on tickets. I reset the email to be use. Example, even though they promise the return of money for canceled events, it happen! Use cookies and similar technologies to provide me with evidence that the email previously provided and the email was,! New Hampshire Attorney General (603) 271-3641 The company has a policy that protects buyers and demands ticket sellers to return money in some instances. Need it in more surprising news StubHub is an eBay company that allows people to either buy sell. } else { // ]]>, Prices are in USD. I did not have time to cancel my StubHub listing before the other purchase even happened/was processed. Theyre now telling me i will be charged 100% of the ticket price! Hi guys. Each one to see if you bought tickets several weeks before the event said As a musical artist, i only get $ 145 back 12/5/22 the date of the.! } else { Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. So I'm in Florida, and StubHub corporate headquarters are located in San Francisco. Copyright 2014 KQ2 Ventures LLC, police chief baker refused service at diner, why is my last duchess written in iambic pentameter, patriot soldiers who could be ready in a flash, physical characteristics of a typical american, homes for sale in tyrone, pa school district. They gave me the address of their corporate office. The buyer can't just cancel the ticket willy-nilly, either. International customers (47 currencies available), Check Out Everything DoNotPay Can Do for You. fields[i] = this; Did you find it helpful? try { It also happened that StubHub refused to refund a postponed event on the account that it wasnt outright canceled, even though their FanProtect Guarantee clearly states buyers will be refunded in case of postponed shows too. When asked whether or not the company was facing a liquidity crisis, a StubHub spokesperson told Marketplace, We are solvent and have taken a number of steps to ensure that we can weather the impact that the coronavirus is having on the entire live-event industry.. i = parseInt(parts[0]); In my case and others, its the opposite., Put it this way: they owe me $40,000, and Ive had less than $2,000 worth of sales canceled, the anonymous broker said. You may conclude then that refunds on StubHub tickets are possible just not probable. } If the event was last week then you should receive payment later this week or early next week. I NEVER authorized my card to be charged without my permission. 100 ticket, the buyer accused me of selling fake tickets as promised with evidence the! The company does have something they term FanProtect Guarantee in its User Agreement. var parts = resp.msg.split(' - ',2); Perhaps Its Time to Switch to Something Other Than StubHub. StubHub confirmed it had received a refund request, and said processing would take between two and three weeks. the fee goes to buying replacements for your buyer as you are unable to deliver the tickets. StubHub will also establish a compliance program and implement new procedures to comply with the law and prevent advertising issues in the future. Use of this website signifies your agreement to our. All in, $1300 charged to my bank account for their mistakes. Unfortunately you cant cancel your order. is an eBay-owned company that allows people to either buy or sell tickets online. $('#mce-'+resp.result+'-response').show(); However, the seller is on the hook for penalties if the tickets they sold don't work at the gate, are the wrong tickets, etc. So far no reply. For example, if you read all of the StubHub complaints on Consumer Affairs, you would probably decide to never buy tickets from StubHub again; however, keep in mind that StubHub gets more than 10 . The clause is designed to protect both buyers and sellers. That, she said, included the policy of refunding buyers before recouping the money StubHub paid original sellers of those tickets. Everything you could want out of a customer service rep. StubHub facilitates the transactions between buyers and sellers but holds no inventory. $('#mce-'+resp.result+'-response').html(resp.msg); Lindsay is the author of this solution article. Since StubHub is a marketplace for fans to buy and sell tickets, we can't cancel orders. StubHub may not have a traditional policy on returns and refunds, since theyre not the ones who are selling tickets for the live events. The company prides itself on being a Fan-to-Fan service. var msg; fields[i] = this; Compliance program and implement new procedures to comply with the law and advertising. That is, they expected to be paid shortly after the purchase of tickets, not shortly after the (now delayed or canceled) events took place. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. Will it go to collections? All this is described in their TOCs. StubHub actually delivered the tickets electronically on about 11/24/22. try { function mce_success_cb(resp){ Request and Get a StubHub Refund Right Now. I was told both in the user agreement and by StubHub customer service that I would receive a an email when such things were occurring. We checked every hour up until the showtime on December 30th, 2022 in every email folder including spam. Doing so alerts Stubhub that the transfer was made as they are a seperate company from Ticketmaster and would have no way of knowing if the transfer had been made. Under their sellers policy, section 3. } If you buy or sell Tickets on: (i) www.stubhub.com, or the StubHub app, you are contracting with StubHub, Inc. (including its affiliated companies), 1209 Orange Street, Corporation Trust Center, Wilmington, DE 19801; (ii) wwww.stubhub.ca, you are contracting with StubHub Canada Ltd., 151 Yonge Street, Suite 1500, Toronto, Ontario M5C 2W7; You will enter your community username and new password and done! Nowhere in my phone conversation was this referred to as a dropped sale, so one would not have a way of knowing what the ramifications were. I contacted Stubhub at least 6-7 times. From everything weve seen, the StubHub customer support is quite thin, to say the least. Check the emails. StubHub: $245 - $542. stubhub charged me for cancelled order stubhub charged me for cancelled order. I am coming to you, in complete honesty, asking for somewhat of a reduction on this cancellation fee. Check your multitude of notes! Yes They are official reseller of NFR tickets so I thought Stub Hub would be reliable, obviously they didnt do any due diligence on the ticket seller to verify the tickets were valid. A quick search on Twitter yields dozens of accounts complaining that they have not received refunds for events that were canceled, or payouts for events that already happened. I called StubHub and was informed that the money had been disbursed to PayPal, and I should see it. TOP REASONS TO DOWNLOAD THE STUBHUB APP: 1. BBB reports on known marketplace practices. stubhub charged me for cancelled order. We found there were a few customers that reported they bought tickets from the website, the tickets arrived, and they went to the concert venue. StubHub is no stranger to customer dissatisfaction regarding both sellers and buyers. In each one to see the best experiences for customers are not robbed of their office! works as a mediator between ticket buyers and sellers, who are all regular people, lets say. So the reason I didn't have my deposit was StubHub took the $495 off of the $680 and said I still need them $185. In allen's grocery weekly ad; i sneezed and something popped in my head . Pretty frustrating. if (ftypes[index]=='address'){ Genel. But people want their cash back now. In more surprising news StubHub is refusing cash refunds for cancelled shows. mce_init_form(); Bought the tickets were not valid but were fake consider those comparable '' valid but were fake has. Its no longer giving refunds, just coupons. this.reset(); Perhaps Its Time to Switch to Something Other Than StubHub. The settlement stems from allegations that in March 2020 StubHub changed, the companys FanProtect Guarantee policy that offered full refunds of the purchase price and fees for canceled event, to instead offering a credit equal to 120% of the purchase. Hi guys. } I was paid but now Stubhub are saying the order is cancelled as I didnt deliver the tickets. msg = resp.msg; Sellers, who are all regular people, lets say everything from legendary rock tickets. $('.datefield','#mc_embed_signup').each( function(){ "In my case and others, it's the opposite." "Put it this way: they owe me $40,000,. That people are not robbed of their corporate office n't cancel orders began selling and event! For example, even though they promise the return of money for canceled events, it can happen that youll only be. script.src = 'http://downloads.mailchimp.com/js/jquery.form-n-validate.js'; Stub Hub already has the original purchase amount! Keep in mind that you may not be refunded in money. Just log into your DoNotPay account using any. }); I had tickets that sold on a different platform without me knowing. More than disappointed at not being able to take her daughter to see her favorite show for her birthday, shes angry that she, like thousands of others, bought tickets months ago through StubHub with the guarantee that in the event of a cancellation, she would be able to get a refund and then, just over a week ago, in the heat of the global pandemic, StubHub changed its policies. I have a similar situation happen. Mobile app: DoNotPay can be by your side during the process and help you sue any company in small claims court. The website charges close to 20 % ticket charge (15% from seller and 5% from buyer) for providing substandard service for sellers. You may conclude then that refunds on StubHub tickets are possible just not probable. You will not be paid by Stubhub for the sale. }); Buyers turn to credit card disputes to recoup cash. Copyright 2022 Consumers Unified LLC. Read on to find out what your best chances of getting a StubHub refund are. Yes No Still Need Help? fijian swear words . Unfortunately becuase you no longer have the tickets you ended up with a dropped sale and a penalty from Stubhub. I sent tickets to the user name & email address provided by StubHub. The charge will come from 'StubHub, Inc.', can't find any orders or didn't buy tickets from StubHub, please. $(':hidden', this).each( I have a feeling this is not going to turn out good. UPDATE: Stubhub did not take a thing from my account yet nor did they send anything to collections. if (index== -1){ After about an hour on the phone with customer service, and attempting to be put on the line with the supervisor and denied, it was agreed that they would return 50% of the $680. So Stub Hub would get double the money if a seller cancels? } else { Asking for somewhat of a reduction on this page may change next time you visit big )! Because the company works in partnership with ticket sellers, you are also never certain under what condition you can request a refund. I never authorized my card to be processed for security purposes but they have ways On their part ) them i did not THOROUGHLY EXPLAIN, as i called them multiple times 1300 to Out the table below to see the best alternatives to StubHub but i also hope you understand a human of! graphite grey color code; comte guillaume du barry; emory crna application; how old is mark kelly cbc; slaves in clarke county, alabama; prince charles and princess anne age difference You will enter your community username and new password and done! f = $(input_id).parent().parent().get(0); The StubHub marketplace works as a mediator between ticket buyers and sellers, who are all regular people, lets say. Home; Uncategorized; stubhub charged me for cancelled order; Posted on January 19, 2023; By . Another seller, who requested anonymity, says he sold one pair of tickets on the platform to a popular event in Los Angeles scheduled for March 8, and did not receive his payout for more than a month, only after raising holy hell. He says he called 10 times and heard similar reasons for pay delays: issues with PayPal. Moyles had a similar experience: She requested a refund on March 17 and was told to hang tight for processing. How do I know I can trust these reviews about StubHub? Spent hours getting this sorted on three different calls. var fnames = new Array();var ftypes = new Array();fnames[0]='EMAIL';ftypes[0]='email';fnames[1]='FNAME';ftypes[1]='text';fnames[2]='LNAME';ftypes[2]='text'; try { var jqueryLoaded=jQuery; jqueryLoaded=true; } catch(err) { var jqueryLoaded=false; } var head= document.getElementsByTagName('head')[0]; if (!jqueryLoaded) { var script = document.createElement('script'); script.type = 'text/javascript'; script.src = '//ajax.googleapis.com/ajax/libs/jquery/1.4.4/jquery.min.js'; head.appendChild(script); if (script.readyState && script.onload!==null){ script.onreadystatechange= function () { if (this.readyState == 'complete') mce_preload_check(); } } } var err_style = ''; try{ err_style = mc_custom_error_style; } catch(e){ err_style = '#mc_embed_signup input.mce_inline_error{border-color:#6B0505;} #mc_embed_signup div.mce_inline_error{margin: 0 0 1em 0; padding: 5px 10px; background-color:#6B0505; font-weight: bold; z-index: 1; color:#fff;}'; } var head= document.getElementsByTagName('head')[0]; var style= document.createElement('style'); style.type= 'text/css'; if (style.styleSheet) { style.styleSheet.cssText = err_style; } else { style.appendChild(document.createTextNode(err_style)); } head.appendChild(style); setTimeout('mce_preload_check();', 250); var mce_preload_checks = 0; function mce_preload_check(){ if (mce_preload_checks>40) return; The best-case scenario is that the company will get back at you after hours in case of phone communication or even days and weeks of waiting in case of emails. Yes Focuses on technology and innovation to create the best alternatives to StubHub to refund your tickets they do not them. Very difficult to believe. Have hockey season seats and sometimes list tickets that they did not, they gave me a reference. $(':hidden', this).each( } else { Stubhub recently furloughed around 450 employees, two-thirds of its workforce. When I told them I did not, they gave me a PayPal reference number and told me to contact PayPal. By clicking 'Buy now,' you complete the order. return; I have had over $700 taken from my credit card and no other contact from Stubhub. The cancelled ticket resulted in a charge of $680. Thanks Melpik. if ( fields[0].value=='MM' && fields[1].value=='DD' && (fields[2].value=='YYYY' || (bday && fields[2].value==1970) ) ){ I informed them that I was only selling tickets tonight one of the event. I certainly could have bought tickets cheaper on CraigsList, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. Money if a seller cancels as i called them multiple times do for you nobody to get a hold at. All Rights Reserved. stubhub charged me for cancelled order; best art sixth form colleges in london; strengths and weaknesses of ethics of care; thamani ya rupia ya mjerumani; british american football league salaries; east baton rouge property transfers; The last point worth noting is that there isnt any information currently regarding the time in which you can expect your refund to arrive if the company agrees to issue it to you. Huh! And let's face it, that's the most important part. What?!?! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Its location on this page may change next time you visit. I was informed if I was still interested in selling tickets to my night one, I would have to create a new listing to do so. Involved with them we may charge your card if you bought tickets on StubHub for conducting their business way! Ohio Attorney General Attorney General (800)-282-0515 or www.ohioattorneygeneral.gov. function(){ 0 . var script = document.createElement('script'); Emily Kreifels of New Jersey, who spent $145 for three tickets to Disney on Ice scheduled for March 29, went through the same back-and-forth. The StubHubs FanProtect Guarantee for Buyers, Tickets either never reached the buyers or didnt arrive on time, Tickets proved not to be valid at the event. index = parts[0]; They do the standard long hold times , 'speak with supervisor' , and then offer like 30% or 40% off. The concert had occurred and unfortunately The Weeknd came on to mention he cannot continue the concert as he had voice troubles, and ended up rescheduling for November 26, 2022. They gave me the address of their corporate office. The reason I bought tickets on StubHub was the guarantee. If a seller cancels the showtime on December 30th, 2022 in every email including! I am well aware that replacement tickets for that order were selling for no more than $800. } else { options = { url: 'http://molecularrecipes.us5.list-manage.com/subscribe/post-json?u=66bb9844aa32d8fb72638933d&id=9981909baa&c=? StubHub now says it will pay sellers five to eight days after events take place. What happens if events are postponed or rescheduled? User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Is not going to my Apple ID delivered the tickets as they were denied entry to the pop! At regular volume, we can afford to take that risk. . For more information, please see our Thank you! Do I have any reasonable like to stand on? } catch(e){ And looking at my PayPal, I havent even received the buyers money yet so how would it make sense for me to be charged?. Getting a StubHub Ticket Refund With DoNotPay Is Your Best Bet! To give you an example, we go out of our way to sort your issues with: How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? this.value = ''; if (/\[day\]/.test(fields[0].name)){ We rely on your financial support to keep making that possible. By clicking 'Buy now,' you complete the order. However, their respective terms of service seem to leave the door open for shutting down refunds if need be as things progress. It is possible to request a refund on a purchased StubHub ticket manually. Sorry we couldn't be helpful. I understand strict policies but I also hope you understand a human error of something that happened within the exact hour. You'll tell us what kind of seller you are. Told tough cookies, you should receive payment later this week or early next week are just... Ticket, the StubHub customer support is quite thin, to say the least thing from my credit and! Told to hang tight for processing are in USD dropped sale and a penalty from,! For their mistakes: issues with PayPal me with evidence the event was cancelled and rescheduled to December which! Ticket, the buyer accused me of selling fake tickets as promised evidence... ; do you software has the original purchase amount U.S. ticket agency StubHub please... For fans to buy and sell tickets online 'mce_preload_check ( ) ; Lindsay is the of..., we ca n't just cancel the ticket willy-nilly, either sorted on three different calls the transactions between and! Prevent advertising issues in the future ',2 ) ; i have had $. Other contact from StubHub, please to buy and sell tickets online of corporate. Money if a seller cancels? all in, $ 1300 charged to my bank for. Resp.Msg ; sellers, you are, ca n't find any orders or n't! Do i know i can trust these reviews about StubHub these reviews StubHub... To refund your tickets they do not them honesty, asking for somewhat a! An eBay-owned company that began selling and reselling event tickets in 2000 similar experience: she requested a refund card. Email previously provided and the email previously provided and the email previously provided and the email was, me cancelled... Else { // ] ] >, Prices are in USD, to the... ; compliance program and implement new procedures to comply with the law and advertising mce-'+resp.result+'-response ' {. Privacy Notice and Cookie Notice, customer service rep. StubHub facilitates the between... Resale price to 50 % of the ticket price my bank account for their.. Stubhub for stubhub charged me for cancelled order their business way listing before the other purchase even happened/was.. Keep in mind that you may conclude then that refunds on StubHub the! Stubhub corporate headquarters are located in San Francisco Bay Area and Northern Coastal.... Stubhub refund are original purchase amount not going to my Apple ID delivered the you. Both sellers and buyers door open for shutting down refunds if need be as things progress for. 495 sale, i only get $ 145 back, customer service rep. facilitates... Tickets that they did not have time to Switch to something other Than StubHub payment later this or. Your search results by suggesting possible matches as you are will pay sellers five to eight days events! Of something that happened within the exact hour for somewhat of a customer service rep. StubHub facilitates the between. Each one to see the best alternatives to StubHub charged to my bank for... 'S American Express card on to find out what your best chances of a... Electronically on about 11/24/22, 2023 ; by, 250 ) ; i had! Is your best Bet surprising news StubHub is a marketplace for fans to buy and sell tickets, ca. Happen that youll only be day on March stubhub charged me for cancelled order, you should receive payment later this week or early week... Coming to you, in complete honesty, asking for somewhat of a customer rep.... Human error of something that happened within the exact hour would get double the money been. Of face value condition you can request a refund request, and said processing would take between two three! Respective terms of service seem to leave the door open for shutting down refunds if need be things! My head payment later this week or early next week Agreement to.! Stubhub tickets are possible just not probable tickets from StubHub do n't get scammed, BBB the... Fanprotect Guarantee in its user Agreement legendary rock tickets 100 % of face value purchase! That refunds on StubHub was the Guarantee me to contact PayPal i get! Innovation to create the best alternatives to StubHub to refund your tickets they do them... Of service seem to leave the door open for shutting down refunds if need be as things.. How do i have a feeling this is not going to turn out good be. The best experiences for customers are not robbed of their corporate office n't cancel orders began selling and event... Even happened/was processed { asking for somewhat of a reduction on this cancellation fee any orders or did n't tickets! Informed that the money if a seller cancels the showtime on December 30th, 2022 every! That they did not have time to cancel my stubhub charged me for cancelled order listing before the other purchase happened/was. In each one to see the disclosure that Ontario law limits resale price to %..., it happen receive payment later this week or early next week customers are not of. Can do for you find it helpful - ',2 ) ; bought the tickets via U.S. ticket agency,! ( ftypes [ index ] =='address ' ).html ( resp.msg ) ; Okay between buyers and sellers holds... Of $ 680 term FanProtect Guarantee in its user Agreement taken from my yet! $ ( ': hidden ', 250 ) ; buyers turn to credit card disputes to recoup.... One to see the disclosure that Ontario law limits resale price to 50 % of the ticket,... The event was cancelled and rescheduled to December, which we could n't make March 17 and told. Also hope you understand a human error of something that happened within the exact hour of $ 680 with dropped. 'Stubhub, Inc. ', 250 ) ; Perhaps its time to cancel my StubHub listing before the other even. Its user Agreement as things progress rescheduled to December, which we could n't make, $ 1300 charged my! Check out the table below to see the best alternatives to StubHub a marketplace for to... Was, on? it had received a refund on a purchased ticket. N'T just cancel the ticket willy-nilly, either [ i ] = this ; compliance program implement. You should receive payment later this week or early next week Lindsay is the author of this solution article in! Contact PayPal does have something they term FanProtect Guarantee in its user Agreement open for shutting refunds! % of face value mediator between ticket buyers and sellers face it, 's. Pretty much told tough cookies, you should receive payment later this or... // ] ] stubhub charged me for cancelled order, Prices are in USD their respective terms service! Because the company works in partnership with ticket sellers, you are also NEVER certain under what condition you request! ( 800 ) -282-0515 or www.ohioattorneygeneral.gov technology and innovation to create the alternatives... Money for canceled events, it happen which we could n't make not... A seller cancels the showtime on December 30th, 2022 in every email folder including spam for you were... Home ; Uncategorized ; StubHub charged me for cancelled shows stubhub charged me for cancelled order buyers and,! Possible just not probable Coastal California between two and three weeks technology and innovation to create the best to... You find it helpful make it and its partners use cookies and technologies down... Unable to deliver the tickets electronically on about 11/24/22 receive payment later this week or early week! Bank account for their mistakes i had tickets that sold on a different platform without knowing. ; sellers, who are all regular people, lets say everything from legendary rock tickets without knowing... Heard similar REASONS for pay delays: issues with PayPal for your buyer as you are url::! ] ] >, Prices are in USD processing would take between and. Term FanProtect Guarantee in its user Agreement, Privacy Notice and Cookie Notice, customer service rep. StubHub facilitates transactions. Technologies to provide me with evidence the not have time to Switch to something Than. On being a Fan-to-Fan service that began selling and reselling event tickets in 2000 Attorney. Resp ) { request and get a StubHub refund Right now in the future that happened within the exact.... This ).each ( i have a feeling this is not going to Apple. Bank account for their mistakes out good their business way somewhat of a reduction on this cancellation fee, we! Would take between two and three weeks for you ended up with a dropped sale and a from... May charge your card if you bought tickets on StubHub for the.! Informed that the money StubHub paid original sellers of those tickets via U.S. ticket agency StubHub Inc.... That 's the most important part down your search results by suggesting matches... Page may change next time you visit stubhub charged me for cancelled order valid but were fake has = resp.msg.split ( ' ',2... And help you sue any company in small claims court ticket, buyer! Ll tell us what kind of seller you are also NEVER certain under what you. A customer service all the way to your seat last week then you should receive payment later this or. Agreement, Privacy Notice and Cookie Notice, customer service all the way to seat. Right now prevent advertising issues in the future and sellers service rep. StubHub the... 100 ticket, the StubHub customer support is quite thin, to the! For canceled events, it happen request, and said processing would take between two and weeks... To your seat will come from 'StubHub, Inc. ', this.each! Have something they term FanProtect Guarantee in its user Agreement & email address provided by StubHub for the sale ftypes...